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A solid and stable foundation

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Andrei Beu, Commercial Director at Gamingtec, says platform stability is the most critical factor for online sportsbook operators seeking to drive acquisition and retention during the next 12 months of major sporting events

The next 12 months will witness some of the biggest sporting – and betting events – in the world. From Winter Olympics to the Super Bowl via the World Cup, there will be plenty of action above and beyond the standard sports leagues and tournaments that run each year.

This presents a huge opportunity for online sportsbook operators to acquire new customers and to also drive additional value out of those already engaged with their brand or brands.

To leverage this, many operators will focus their attention on multi-million-dollar marketing campaigns combined with frankly insane bonusing. This is often a given around such events, but this spending will be for nothing if operators do not get the basics right.

The foundation of this is of course the platform and tech stack, which must be stable, safe and secure. If it is not and players receive a bad experience, they will simply wager with a rival.

I would argue that absolutely the most important factor is platform stability. If a sportsbook is not stable then it will not be able to handle the huge surge in betting activity – more than half of the American population is expected to bet on the Super Bowl this year, for example.

 

Defining platform stability:

But what exactly do we mean by platform stability? At Gamingtec, we define platform stability as having all functionality and features working properly at all times. This ensures that players can access the sportsbook and use it as they would expect to.

Our aim is to deliver 99.5% uptime as we believe that is achievable with the current technologies that we work with and the number of third parties that plug into our platform.

Of course, we – and other technology providers – must deliver this level of stability and uptime at all times and in particular during big sporting events when the number of users accessing the sportsbook and the volume of bets is peaking.

This is no mean feat especially when a platform has any number of third parties that plug into it. This can be further hampered by legacy technology, and this is why some operators and providers are forever trying to strike the right balance between functionality and technology debt.

 

Casino is where the real volume is at:

A real pain point for sportsbook operators can occur when they branch out into the online casino sector. While there are many reasons to do this – engage new players, cross-sell to current bettors, etc – this can put tremendous strain on a platform.

While a big sporting event can result in millions of bets being placed over a short period of time, this is almost insignificant when you consider the number of casino transactions that take place on any given day of the week.

This is why having a strong technical foundation and platform is key for all operators at all times and not only during major sports events.

 

Technical debt is the greatest threat to stability:

When it comes down to it, technical debt is the greatest threat to platform stability and that is why operators must keep investing in their technology or work with a third-party platform provider that does. This is a major undertaking regardless of the approach used.

This means developing new technologies all of the time in order to remedy the flaws and glitches and to also improve speed and tenacity. But it is important to achieve architectural balance so that new and old can still work together while also being reliable and stable.

For those running a proprietary platform, this requires a small army of developers and engineers and for those white labelling platforms, it means working with the right partner from the get-go.

Whether looking to drive acquisition during a major sports event or simply delivering the best experience possible to players, platform stability must be the foundation of any online sportsbook or online casino.

If it is not, all of the resources and money invested in acquisition, retention, bonusing, payments, customer support, etc can be for nothing.

Just think about it – if you were to try to sign into a sportsbook and the log-in page kept crashing, what would you do? If you are anything like myself, you would walk away from that book and through the doors of one of its many rivals.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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DATA.BET Teams up with Pragmatic Play Sports – Partnership to deliver full esports solution

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DATA.BET, the trusted sportsbook solution supplier, has partnered with Pragmatic Play, a leading content supplier to the iGaming industry, to expand the gaming provider’s new esports betting product.

Through the collaboration, Pragmatic Play Sports can provide an esports solution that combines premium content with official data and best-in-class streaming technology.

DATA.BET will deliver its complete esports offering, giving Pragmatic Play Sports access to its odds feed and customisable Multi Widget that combines Scoreboards, Pitch Tracker, and low-latency live Video Streaming into a single interface.

Pragmatic Play Sports customers now have access to DATA.BET’s entire catalogue of 30+ esports disciplines, which includes some of the world’s most in-demand esports titles, such as Counter-Strike, Dota 2, EA Sports FC, Valorant, and League of Legends.

A broader rollout of additional disciplines is scheduled for upcoming phases through 2026. The collaboration equips Pragmatic Play Sports with reliable, premium esports content supported by strong infrastructure and seamless integration to meet the growing needs of its operators and customers.

“This is a long-term alignment where we will grow in the esports space together and deliver a strong, revenue-generating product to Pragmatic Play Sports and their clients,” said Otto Bonning, Head of Sales at DATA.BET. “We are eager to collaborate with such a forward-looking team and continue delivering tools that help drive global growth. For DATA.BET, the project reinforces its strategy of delivering modular, scalable integrations to global leading partners.”

Gareth Crook, SVP of Sports at Pragmatic Play, said: “We’re delighted to expand our new esports product in conjunction with DATA.BET. This partnership delivers a complete esports solution powered by official data, giving operators reliable pricing and extensive event and market uptime. Alongside this, Pragmatic Play provides a premium range of managed services – including trading and risk management of esports – to ensure operators have the confidence and support they need. Esports is one of the fastest-growing global betting verticals, and this launch reinforces our commitment to an official-data approach while adding a truly dynamic new product to our already extensive portfolio.”

This collaboration marks another step in DATA.BET’s roadmap for scaling esports accessibility across the betting industry.

 

The post DATA.BET Teams up with Pragmatic Play Sports – Partnership to deliver full esports solution appeared first on European Gaming Industry News.

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XSOLLA WEB SHOP AND SINGULAR JOIN FORCES TO DELIVER CROSS-PLATFORM LTV AND ROAS MEASUREMENT SOLUTIONS

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Xsolla Web Shop And Singular S2S Integration Bridges The Gap Between Mobile Marketing And Web Transactions For Complete Campaign Visibility

Xsolla, a global video game commerce company that helps developers launch, grow, and monetize their games, today announced a new mobile-focused Server-to-Server (S2S) integration with Singular, a leading marketing analytics and attribution platform. The integration unifies mobile marketing data with direct-to-consumer web purchases, enabling developers to measure campaign performance and player value more accurately than ever before.

As mobile game makers increasingly turn to Web Shops to expand revenue streams beyond app stores, one challenge has persisted: how to tie those off-platform transactions back to mobile marketing spend. The Xsolla Web Shop + Singular S2S integration closes this gap by treating Web Shop purchases as attributable events, giving developers true Return on Advertising Spend (ROAS) and comprehensive Lifetime Value (LTV) insights.

Key advantages of the Xsolla Web Shop + Singular S2S integration:

  • Capture both mobile and web purchases as part of a single funnel
  • Link revenue directly to user acquisition and re-engagement campaigns
  • Reveal the complete LTV picture across app and Web Shop transactions

With this integration, Web Shop purchases are transmitted to Singular as server-to-server events, then mapped back to the correct install source or re-engagement campaign. This provides growth teams with a single, trusted view of performance across all platforms.

“Having launched more than 600 mobile Web Shops, we’ve seen developers demand actionable data that connects web monetization with mobile marketing,” said Berkley Egenes, Chief Marketing & Growth Officer at Xsolla. “Our new S2S integration with Singular delivers that missing link, giving teams the clarity to optimize and scale their Web Shop strategies confidently.”

“Our goal at Singular has always been to simplify complex data and make it actionable for growth teams,” said Gadi Eliashiv, CEO and Co-Founder at Singular. “By partnering with Xsolla, we’re giving developers the full-funnel visibility they need to measure ROI and maximize revenue across every platform.”

Learn more about the S2S integration for Xsolla Web Shop and Singular at: xsolla.pro/singular

 

The post XSOLLA WEB SHOP AND SINGULAR JOIN FORCES TO DELIVER CROSS-PLATFORM LTV AND ROAS MEASUREMENT SOLUTIONS appeared first on European Gaming Industry News.

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eGaming Integrity Welcomes Hayley Ashton as Compliance Manager

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eGaming Integrity is proud to announce the appointment of Hayley Ashton as its new Compliance Manager, effective immediately. Hayley joins the firm in response to growing client demand for enhanced compliance support across the Isle of Man’s eGaming sector.

Hayley’s career reflects deep expertise across the regulatory and financial services sectors. She has gained extensive experience in anti-money laundering frameworks, risk assessment, and governance best practices, with a proven ability to support organisations in maintaining the highest compliance standards.

With diplomas in Anti-Money Laundering and Governance, Risk and Compliance from the International Compliance Association, alongside a BA in Primary Education with Qualified Teacher Status from Leeds Beckett University, Hayley combines technical knowledge with strong skills in training, leadership, and operational delivery.

Emma Shilling, Director at eGaming Integrity, commented: “The demand for practical, outcome-focused compliance advice continues to grow as the GSC elevates standards and the island prepares for MONEYVAL. Hayley’s appointment reflects our commitment to meeting that demand, and her experience and proactive style will ensure clients get the support they need where it matters most.”

Hayley Ashton added: “I’m passionate about fostering compliance cultures that are both effective and sustainable. Delivering practical, outcomes-focused guidance tailored to real-world business contexts is where I believe compliance adds its most valuable contribution. I’m looking forward to working closely with our clients and helping them put robust, workable compliance practices in place.”

Hayley’s appointment strengthens eGaming Integrity’s team of industry experts and former regulators, reinforcing its leadership in mock audits, remediation and internal audits for the Isle of Man’s egaming licence holders.

 

The post eGaming Integrity Welcomes Hayley Ashton as Compliance Manager appeared first on European Gaming Industry News.

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