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15 years’ service for ITL Customer Support Manager Mirko Zwing
Innovative Technology have announced that one of their long-standing technical support personnel is celebrating 15 years’ service with the company this month. Mirko Zwing is based in ITL’s German office in Pinneberg and has been given a series of promotions over the years.
Commenting on this long-standing achievement Mirko said, “I first joined ITL in 2006 as a Repairs Technician, just as the original NV10 was released. Soon after I started at ITL, the company began to release many new products and I was responsible for providing customer training for the BV range of validators. I gradually moved from my repairs role to being appointed the first, dedicated Customer Support Engineer in Germany in 2009. The German support team later merged with UK Support where I enjoyed being part of a bigger team and soon took the role of Lead Customer Support Engineer. Then in March 2020 I was delighted to be given the opportunity to take on more of a management role as Customer Support Manager, heading up the UK & Europe Technical Support teams for gaming customers plus responsible for support in Spain, South America, Asia & Oceania for both gaming and retail clients.”
Speaking about Mirko’s commitment to ITL, VP for Customer Support Andy Bassam said “Mirko is a valued member of the support team who has had a number of successful promotions at ITL over the years. His product knowledge, technical skills and management abilities are exceptional, and he is a vital member of my team. He has been crucial in providing technical support and training to customers for our new Spectral products, ensuring they have access to the support they need to make sure they get the best from these latest technologies in order to add value to their businesses.”
Commenting on Mirko’s achievement, Marcus Tiedt, Sales & Marketing Director for ITL, also based at ITL Germany said, “I am proud to say that I have worked with Mirko throughout his career with us and he is a key part of the ITL family here at the German office. I would like to take this opportunity to congratulate Mirko on his impressive time at ITL, his commitment to the company and the excellent job he is doing managing a large team of first-line technical support advisors and technical engineers to ensure first class customer support is given to each of our customers.”
Concluding Mirko commented, “One of the favourite parts of my role is being able to travel to provide direct technical support and undertake installations for our customers all over the world. I have missed not being able to do this during the COVID pandemic and so I can’t wait to restart my customer visits, and to coach ITL support advisors and engineers in person. I have been fully committed to ensuring our customers receive first-class technical support for the past 15 years and I look forward to continuing this for many years to come.”

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BACKFORCE extends long-standing partnership with BIG through 2028
Berlin International Gaming (BIG) is proud to announce the extension of our longest-standing partnership: BACKFORCE, a premium German gaming chair manufacturer, will continue to support BIG and its athletes for another three years, until at least mid-2028.
Since the beginning of our partnership in September 2019, BACKFORCE has been a fundamental pillar of support. Their gaming chairs, “Made in Germany”, have set new ergonomic and quality standards in the industry and have helped our athletes perform at the highest level. Whether it was during our CS:GO team’s rise to the top of the world rankings or our recent international victories across various titles, BACKFORCE has always had our backs. Also, during challenging times, they keep supporting BIG, which shows their dedication to the German and European esport scene.
More than just a supplier, BACKFORCE has also been a driving force in our content strategy. These series will continue, alongside new content formats and offline activations in the years ahead. We can also announce that they will be part of our next Overtime party at IEM Cologne, stay tuned for more information!
The extension of our collaboration is a testament to the mutual trust, shared values, and the strong personal connection between our organisations. We are incredibly thankful for BACKFORCE’s continued belief in BIG and the support for our community. #GOBIG
Statement Daniel Finkler, CEO of BIG: BACKFORCE is not only our longest-standing partner, but they are also one of our most loyal. Since 2019, they have provided our professional teams with what I consider the best gaming chairs in the world. Their support has always gone far beyond the commercial side: every person at BACKFORCE genuinely cares about BIG, our community, and the future of German esports. Extending our partnership for another three years means a lot to us. We’re proud and thankful to continue this journey together with Head of BACKFORCE Stefan “slame” Krumme and his team!
Statement Stefan Krumme, Head of BACKFORCE: It was actually back at IEM Cologne in 2018 when Backforce decided to partner with BIG. We saw the passion, the surroundings, and everyone welcoming people with an open heart. We already went through highs and lows, and supported the players as well with some warm words after losses or wins. The mutual trust between Backforce and BIG is unmatched. It´s easy to switch to a more successful team, that’s just not who we are and what you should be. Support the team when it’s needed the most. Stay with them and rise again. I personally just have one wish at this point. I attended so many Tier 1 tournaments, seeing other teams we support, I would love so much to see BIG on a stage again. #GEMEINSAM!
The post BACKFORCE extends long-standing partnership with BIG through 2028 appeared first on European Gaming Industry News.
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WEMADE to Launch Steam Playtest for Tactical FPS Black Vultures
- First public reveal of tactical FPS Black Vultures: Prey of Greed via Steam playtest
- Playtest runs July 25–28 for players in North and South America
- Major gameplay improvements implemented following April FGT
- New trailers highlight core gameplay and NVIDIA-powered AI combat system
Global game publisher WEMADE announced today that it will host the first Steam playtest for Black Vultures: Prey of Greed, a new tactical first-person shooter developed by THISMEANSWAR, a WEMADE studio, and published globally by WEMADE.
About the Playtest
The Steam playtest will run from July 25, with access open to players in North and South America. Interested players can request access on the game’s official . Selected participants will receive email instructions ahead of the test. Additional entry opportunities will be offered through community events on the official .
The playtest follows an April Focus Group Test (FGT), which provided valuable user feedback and prompted significant enhancements to the game’s combat balance, control systems, and overall feel.
To preview the upcoming experience, two new trailers have been released:
- – A look at the in-game action and core mechanics players will experience during the test.
- – A behind-the-scenes look at Viper, the AI-powered combat gear co-developed with NVIDIA, and how it integrates into the battlefield for strategic decision-making.
Players can stay up to date and explore in-depth gameplay information through the game’s official Discord and Steam Community Hub, which serve as the primary channels for community engagement and development updates.
About Black Vultures: Prey of Greed
Black Vultures: Prey of Greed is a tactical FPS set in a fractured warzone where trust is scarce, resources are limited, and every mission begins with a choice. Navigate abandoned infrastructure and hostile zones. Intercept transmissions, gather intel, and complete your objective—before rival squads get there first. Choose your battles carefully. The deeper you go, the higher the risk—but the greater the reward.
Core Features
- Three-Faction Conflict: Battle between three rival squads in an unforgiving warzone. No teams. No alliances. Just shifting tactics and uncertain outcomes.
- Life Ticket System: Each team starts with a shared pool of lives. Once depleted, respawns end and survival becomes personal. Every life matters.
- Team-Based Looting: Loot is stored in a shared squad inventory and only granted upon extraction. Coordination is key. Greed is a risk.
Community-Driven Development
With the Steam Alpha Playtest on the horizon, community feedback will directly influence the future of Black Vultures. Through a Community-Driven Development approach, the team at THISMEANSWAR is building the game hand-in-hand with players.
Help shape the experience. Let us know what works, what doesn’t, and what makes every match worth playing. Join the discussion on Discord and help define the battlefield.
The post WEMADE to Launch Steam Playtest for Tactical FPS Black Vultures appeared first on European Gaming Industry News.
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Goldex Casino by N1 Partners: a new brand tailored for top GEOs
N1 Partners continues to strengthen its position in the iGaming market by expanding its portfolio with the launch of a new brand — Goldex Casino.
Goldex Casino is strategically focused on key Tier-1 GEOs, including Australia, New Zealand, Canada, Germany, Austria, Switzerland, Norway, Ireland, Denmark, and Slovenia. The product supports eight languages with localised content, ensuring broad reach and engagement.
Goldex Casino features a portfolio of over 5,000 games, while its unique Journey Map system transforms gameplay into a personalised adventure with rewards of up to €/$5,000 and 1,000 free spins. VIP players benefit from an exclusive program offering tailored bonuses, higher limits, dedicated account management, and a final prize — a Rolex Sky-Dweller or its cash equivalent of €20,000.
Special attention has been paid to adaptive design across devices, an intuitive interface, and a suite of features that enhance the user experience and drive player retention. Fully licensed, the brand guarantees a high level of transaction security.
With Goldex Casino, partners gain a robust tool to scale traffic across top GEOs and secure long-term profitability. Join N1 Partners and achieve top-tier results together.
On a related note, N1 Partners is currently running its large-scale N1 Puzzle Promo. All registered teams earn puzzle pieces for driving traffic to N1 brands, including Goldex Casino, with the most active participants competing for luxury prizes. The ultimate reward – a private Robinson helicopter, awarded to the winning team at the end of the promo. The campaign runs until the end of the year.
The post Goldex Casino by N1 Partners: a new brand tailored for top GEOs appeared first on European Gaming Industry News.
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