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Coexistence of physical and digital – a story of 2020 betting business
Isaac Asimov beautifully described an overlapping relationship between physical and digital, eventually leading to the unifcation of the two in a god-like creature. Does the betting business story end like this?
by Ivan Rozić, SVP of Global Sales and Business Development at NSoft
In November 1956, Isaac Asimov published a science fction short story called “The Last Question” which beautifully describes an overlapping relationship between physical and digital eventually leading to the unifcation of the two in a god-like creature.
Slowly but steadily, we have been following this path for decades, but 2020 has shown us physical and digital are still very much separated.
Betting business in 2020 – a prequel
With huge countries such as the USA, Brazil and India starting to open up and regulate gambling and betting, 2019 was a big morale booster to the entire igaming industry and growth throughout 2020 was inevitable for everybody involved. But instead of launching all those new projects, operators and suppliers alike were left reinventing their existing solutions for a new world we started living in from the early days of 2020.
With the physical aspect of our lives so abruptly taken from us, each and every person in igaming immediately scratched every retail-oriented project and started working on the digital. Virtual games and esports frenzy set the stage for the following months during which operators tried their best to provide desperately needed content for punters and providers followed suit.
Endless video calls during which we all came to a profound understanding of prof. Robert Kelly and his famous live interview for BBC were all based on digital. NSoft, being a virtual games provider, was going above and beyond in supporting existing and new partners with additional online content. Not only did we form and dedicate additional teams for all online integrations of our content but we also gave our in-house virtual games completely free of charge during April and May.
What 2020 have brought to us and what we have learned
At this point, NSoft’s monthly revenues were tarnished as we were heavily dependent on our partners’ retail business. Needless to say, we were able to fully sympathize with all of our partners which lost big chunks of their business due to lockdowns.
Steadily, COVID’s grip on the physical started to loosen in most of the markets and NSoft’s revenues sprung back to life fueled by our record online numbers. But we at NSoft are very much aware that we are still far from seeing retail business as it once was. The physical part of our lives is still but a shadow of what it once was and it will take a long time to get back to the pre-COVID world we all long for. So we drew some important lessons which will help us navigate the deep waters we are all in.
Lesson one – online frst sportsbook solution
NSoft is one of the few sportsbook solution providers in the market which is able to integrate and adapt to any third-party online platform. Our prematch and live solutions are running on multiple platforms at the moment attracting new users for our partners who were previously casino-oriented. During 2020 we decided to heavily invest in the digital aspect of our sportsbook solution by adding cashout, backend AI models and a completely new UI for all of our existing and new partners.
We aim to provide a top-of-the-line sportsbook solution that gives the operator ease of mind regardless of its size and ambition. It can be integrated as an iframe solution with customized frontend design done by NSoft or as an API-based solution ideal for UI savvy companies looking to build their own unique frontend.
You can handle your own risk management or put your trust into the industry-leading MTS solution brought to you by NSoft and Sportradar. Either way, you will receive a completely bespoke solution carefully catered to your needs with dedicated teams working on your project.
Lesson two – physical does not become digital on its own
For the last decade, NSoft’s virtual games have revolutionized retail business for our partners across the globe. We have seen NSoft’s virtual games growing retail businesses across Europe, Africa and Latin America regardless of punters’ habits and local specifcities. Game design, the retail platform’s stability and vast experience in handling operational headaches that retail operators go through made our virtual games an essential source of additional revenue for all our partners.
Unfortunately, the transition of this content into digital was not as successful, mostly due to our previous focus on making the virtual games portfolio perfect for the retail environment.
Throughout 2020 all of our virtual games went back to the drawing board. Our in-house teams of experts worked hard to learn from digital users’ behaviour on our virtual games and incorporate their direct and indirect feedback into a fresh digitally oriented spinof of our most popular virtual content. We are now ready to “unleash” them to production with all of our existing and new partners and witness a true digital transformation of revenue-driving powerhouses like Lucky Six, Roulette, Virtual Penalties and many more.
Lesson three – physical will be back
As mentioned earlier in this article, we are still very far from digital and physical unifcation, which means retail will be back to full strength. It’s hard to predict whether it will take months or years to get there, but we are already working hard to greet everybody back by making our Seven retail platform more fexible than ever. NSoft’s in-house products already featured in Seven retail platform have already proven themselves on the ground with our pre-match and in-play betting solutions running on tens of thousands of devices across more than 40 markets worldwide.
This includes a vast network of betting terminals which will surely drive retail for years to come. With our in-house products already going from strength to strength over SSBTs, we decided to open our retail and SSBT platform to third-party products. You can now utilize NSoft’s state-of-the-art hardware peripherals management which cuts years of development and millions in investments needed to support the range of printers, scanners, bill acceptors, card readers and monitors. NSoft already supports it all and keeps adding more.
Finally, 2021 will be all about getting back to business as usual, but the lessons learned throughout 2020 will undoubtedly impact the igaming industry for years to come.
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A Quick Guide to Gambling Apps
There are plenty of ways to promote gambling offers, including native ads, email campaigns, teasers, and other traffic sources that direct users to a pre-landing page. However, all these methods share one major issue — strict moderation and the constant need for workarounds, with the added risk of account bans.
To overcome such challenges, webmasters have increasingly turned to mobile apps, which can generate as many, if not more, leads than pre-landers. In this guide, the experts at 888STARZ Partners will delve into what affiliate apps are, the different types available, how to acquire them, and review the five best options for driving traffic to betting offers.
What are affiliate marketing apps?
In affiliate marketing, apps are mobile programs installed on users’ smartphones or tablets, specifically designed to promote gambling offers. These apps often function as fully operational casinos, enabling deposits, withdrawals, and offering mini-games such as slots, roulette, or poker. In some cases, they serve as promotional tools, embedding links to online casinos while offering extra features to engage users and drive traffic back to the main platform.
Types of apps for traffic generation
There are three primary types of mobile apps used to promote gambling offers: Native, Webview, and PWA. Each type differs in its implementation, development complexity, and conversion potential. Let’s dive deeper into each one.
Native applications
Native apps are the classic mobile applications found on popular platforms like Google Play or the App Store. These apps don’t require an internet connection to function, allowing players to enjoy offline activities such as spinning slots, making sport bets, etc. However, an internet connection is still needed for account top-ups and website access.
Due to deeper integration with the device, these applications can access data such as geolocation and biometrics, and they can also be used to send push notifications directly to the player’s smartphone.
Native apps in Google Play to promote gambling offers. Source: Google Play.
Native apps tend to build more trust among users compared to PWAs or Webview apps. They load quickly, perform smoothly, and are generally well-optimized. However, developing a native app demands significant time and financial investment. Additionally, since they must pass App Store and Google Play moderation, techniques like cloaking cannot be used, making their approval challenging. And even when approved, native gambling apps are frequently removed, resulting in developer account bans.
Another challenge is that if the developer account isn’t properly warmed up before publishing, it will likely be blocked immediately after the app is taken down. Due to the high development costs and the inevitability of platform bans, native apps are rarely used for gambling promotion.
Webview applications
Essentially, a Webview is a website embedded within a mobile application. Here’s how it works: once the app is installed through an official platform, all user actions are sent as requests either to an HTML file within the app or to a remote server. Webview apps have the advantage of easily bypassing moderation, thanks to their ability to use cloaking. As a result, they tend to remain on app marketplaces longer — often for weeks or even up to a month.
Webview apps can also be promoted on platforms with strict ad policies, like Facebook, TikTok, YouTube, and other social networks. These apps offer the same benefits as native apps, but they’re less complex to develop, cost less, and can even be rented from specialized services.
However, running Webview campaigns requires “warming up” your account to avoid a block after the app is banned. Additionally, since Webview apps are always connected to a website, they need an internet connection and tend to load slower than native apps.
Harrah’s online casino webview app. Source: Apps.Apple.
PWA applications (Progressive Web App)
PWAs and Webview apps are quite similar in terms of implementation, as both are tied to websites. The key difference is that while Webview apps embed the website directly inside the app, PWAs are essentially links to a website, designed to look and feel like a mobile app.
To set up a PWA, you’ll need to purchase a separate domain, as they can’t be uploaded to official app stores. Instead, you’ll have to find alternative platforms or fake app stores that mimic the App Store or Google Play. However, exercise caution when using these alternative platforms, as some are unreliable or even fraudulent, putting your app at risk of being permanently lost.
PWAs tend to generate less trust among users, are optimized only for Android, and have the lowest conversion rates compared to other app types. That said, they remain popular because they’re the easiest to create, cost the least, and are often offered for free by affiliate programs.
Example of a fake Google Play page with PWA app. Source: 66pwa.
Why are mobile apps so popular?
We’ve outlined the specifics of each app type, but beyond their unique pros and cons, all of them share common advantages that make them so popular for promoting gambling offers:
- Easier moderation:
Platforms like Facebook, Google Ads, TikTok, and Instagram typically prohibit online casino promotions, often blocking ads that link to gambling landing pages. However, when promoting gambling through mobile apps, these platforms tend to be more lenient, and ads are less likely to be banned. This removes the need for complex cloaking techniques or the use of anti-detect browsers.
- Mobile traffic popularity:
The share of mobile traffic in affiliate marketing has grown significantly over the past few years. Today, almost all users respond to ads and play online casinos from their smartphones. As a result, gamblers have shown increased interest in gambling apps due to their convenience and interactive elements.
- Push notification campaigns:
Mobile apps can integrate a feature to send push notifications to users’ smartphones, informing them about special offers, promotions, and other updates. This not only boosts first-deposit conversions but also helps retain players to casino and betting.
- Higher trust levels:
Users are familiar with how easy it is to create a landing page, and many of these landing pages are used to promote unreliable or even scammy products. Apps, on the other hand, are harder to create and often require a significant investment and professional expertise. As a result, there are far fewer spammy platforms operating through apps, which increases user trust.
How to obtain apps?
As we’ve seen, mobile apps are effective for promoting online casinos and betting sites, but the process of acquiring them can be more complex than simply setting up a landing page. Depending on the type of app, there are different methods for obtaining one, ranging from easy to more challenging. Here’s a breakdown of the main ways to acquire mobile apps:
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- Via affiliate programs.
Many affiliate programs specializing in gambling and betting niches often provide webmasters with PWA apps as promotional materials for their offers. Apps from affiliate programs come optimized for specific GEOs and can include custom features upon request;
- Via affiliate programs.
- App rentals.
There are various services that allow you to rent mobile apps for gambling promotions. You can either choose from an available catalog or request a customized app. This method removes the need for development or ongoing maintenance. However, you’ll need to pay a one-time fee or a per-download fee (typically a few cents per download). Popular rental services include iRent, ZM Apps, Trident Rent, Wild Wild Apps, [FBM] Apps;
- App builders.
If you prefer to create an app yourself, there are app builders that allow you to design gambling traffic apps using pre-made templates. While these platforms can generate high-quality apps in just a few days, they are expensive, with prices reaching thousands of dollars. The functionality of these apps may be more limited than custom-built apps but can still serve most purposes.
- Custom development.
Custom development is the most expensive and time-consuming option for creating gambling apps. Freelancers typically charge high fees, and since apps are often removed from stores, you’ll need to commission new ones regularly, which can become costly. While larger teams may have in-house developers, most webmasters can’t afford to hire full-time professionals. Custom development is best suited for offers that require unique features or specifications.
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Push Gaming revolutionises jackpots with the launch of PrizeFlex™
Push Gaming has launched PrizeFlex™, a groundbreaking, fully customisable jackpot solution designed to elevate player engagement and generate new revenue streams for operators.
PrizeFlex™ is a supplier-agnostic platform that can be seamlessly integrated with any game, casino or gambling product, regardless of the provider. This flexibility allows operators to create more entertaining moments and opportunities for players to claim bigger wins, increasing retention rates while encouraging growth.
The solution offers a wide array of customisable features, including flexible jackpot options (single-tier daily jackpots or multi-tier progressives), advanced contribution handling (up to 250 per second), smart math models, and market-specific configurations. Operators can tailor the jackpot types, contribution models, and RTP settings to suit their needs and best suit their target market.
Powered by Push Gaming’s proprietary jackpot engine and RNG, players can opt-in and out of the side bet jackpot anytime, which will not impact a title’s base RTP. No re-certification is required when configuring games that benefit from PrizeFlex™, and the open jackpot system can be applied to all casino products, including Sportsbook, Bingo, and Poker.
PrizeFlex™ has already launched with LeoVegas, supporting the world’s largest online casino jackpot value, and recently launched with BetMGM in Brazil, marking Push Gaming’s entry into the newly regulated market. Millions have been paid out to date, and Push Gaming plans to expand into more jurisdictions in 2025.
PrizeFlex™ is currently live in eight jurisdictions: Brazil, Denmark, Malta, the Netherlands, Ontario, Romania, Sweden, and the UK. Plans are in place to expand into new territories in 2025.
Fiona Hickey, Chief Business Development Officer at Push Gaming, said, “This is a project that holds incredible opportunity and scope for us and our partners. Progressive jackpot systems are widely loved by players and operators, and being able to create our own leverages our expertise and experience in the industry while simultaneously opening up an avenue for further growth.
“The benefits of PrizeFlex™ are numerous, and we believe they elevate it above other established systems in the industry. Its flexibility and agility are already enjoyed by operators with more set to follow suit imminently.
“Seeing the culmination of so much hard work is incredibly satisfying, and we’re delighted to be broadening our development scope beyond the amazing games that we are extremely proud of.”
The post Push Gaming revolutionises jackpots with the launch of PrizeFlex™ appeared first on European Gaming Industry News.
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Emirates Esports Federation Announces Worldwide Tender for Premier EGL Franchises, Unlocking Global Investment Opportunities
The Emirates Esports Federation (EEF), in collaboration with ITW Universe, has announced the launch of an Invitation to Tender (ITT) for the acquisition and operation of elite franchises in the upcoming E-Gaming League (EGL). This initiative presents a significant opportunity for global investors, esports teams, sports franchise businesses and high-net-worth individuals to become part of the rapidly growing esports ecosystem, reinforcing the UAE’s position as a hub for digital entertainment and economic advancement.
The E-Gaming League is set to redefine esports with a sustainable, inclusive and competitive platform that spans multiple gaming genres. Designed to engage diverse demographics, the league will serve as a stable framework for fostering global collaboration and long-term investment opportunities.
Highlighting the significance of this initiative, Sheikh Sultan Bin Khalifa Bin Shakbout Al Nahyan, President, Emirates Esports Federation, stated: “The EGL franchise model represents a groundbreaking evolution in the esports industry. It is not just a framework but a transformative platform that ensures stability, fosters global collaboration, and unlocks unparalleled opportunities for long-term investment. Esports has grown beyond virtual entertainment to become a mass sport that transcends borders, cultures, and generations. With EGL, we are not just hosting games—we are shaping the future of the digital economy.”
Echoing this sentiment, Saeed Ali Al-Tahir, General Secretary – Emirates Esports Federation, added: “The launch of the EGL franchise model marks a defining moment in the evolution of esports. It stands as a beacon of innovation, providing stability through equitable revenue-sharing, strategic brand partnerships, and pathways for talent development. Our vision is to position the UAE as the world’s premier hub for competitive gaming and to lead the charge in driving economic growth, cultural exchange, and limitless opportunities for the next generation.”
Vivek Chandra, Director of ITW Universe, said: “We are happy to announce the EGL Franchise Ownership Tender along with Emirates Esports Federation. This initiative is designed to attract forward-thinking partners eager to engage in a dynamic and profitable esports ecosystem. We look forward to creating a League that add values to the Publishers, Players & whole esports ecosystem and our franchise partners would be at the centre of all the initiatives.”
The post Emirates Esports Federation Announces Worldwide Tender for Premier EGL Franchises, Unlocking Global Investment Opportunities appeared first on European Gaming Industry News.
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