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iMovo Limited announces new partnership with AI company Cleverly

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iMovo Limited announces new partnership with AI company Cleverly
iMovo Limited announces new partnership with AI company CleverlyReading Time: 2 minutes

 

iMovo Limited, a thought leader in Customer Experience (CX) & Digitalisation, today announced the signing of a Memorandum of Understanding (MOU) with Cleverly.ai which provides an Artificial Intelligence (AI) based solution for enhanced customer service.

The MOU comes at a time when iMovo is expanding its operations into Iberia and is establishing a presence in Lisbon, Portugal. Under the terms of the MOU, the two companies plan to collaborate at both a commercial and technology level. Acting as preferred partners in their respective markets, the companies will bring their joint offering to customers in both Portugal and Malta, as well as other markets across Europe.

Cleverly.ai is a fully managed service that is designed to help customer service operations within companies with real-time triage, agent assistance through automated workflows and replies and customer self-service solutions. The platform is designed to enhance knowledge management and customer self-service using machine learning techniques. Cleverly.ai has been designed to seamlessly integrate with a number of mainstream customer service and CRM platforms such as Zendesk, Salesforce and Freshdesk and serves customers from retailing, banking, e-commerce, among others.

Commenting on this partnership and the benefits of such technologies, Pierre Mallia, CEO and Founder of iMovo Limited said “We are pleased to establish this collaboration with Cleverly, for a variety of reasons including the fact that we are establishing a presence in the Portuguese market as well as the fact that as a company we have built up a broad portfolio of customers in the Customer Service Management space. We see this relationship with Cleverly.ai as a natural step to take and the collaboration will help enrich the intellectual capacity in both organisations. Most of all, however, by bringing together two specialist companies in the field of customer service, we will be providing a far more powerful offering to customer service organisations and leaders out there.

Partnering with an AI company like Cleverly continues to position us as being at the forefront from an innovation standpoint, where 21st century customer service standards are converging. We look forward to working with Cristina Fonseca and her team at Cleverly.ai”

 Cristina Fonseca, CEO and Co-founder of Cleverly added that:
“It’s a pleasure to welcome iMovo to Portugal and count on their expertise and deep knowledge in the customer experience space, to help us accomplish a joint mission of making Customer Service organisations more efficient through operational excellence and AI-based solutions. Combining these two foundational pieces of the customer experience discipline is especially relevant at the transformational time we are living.”


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: iMovo Limited announces new partnership with AI company Cleverly

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Loserfruit joins Skrmiish as Fortnite app accelerates global rollout

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Loserfruit joins Skrmiish as Fortnite app accelerates global rollout
Loserfruit joins Skrmiish as Fortnite app accelerates global rolloutReading Time: 2 minutes

 

Fortnite streaming sensation Loserfruit is inviting her community to play with her on Skrmiish, starting this month.

Skrmiish – a mobile app that gives streamers a new way to engage their communities, with fully managed leaderboards – is targeting rapid global growth in 2021.

Loserfruit, a popular Fortnite streamer who has more than seven million followers across her channels, will challenge her community in 1v1 Kill Races for a place on the Skrmiish leaderboard and the chance to win prizes.

Loserfruit will also be facing off against fellow streamer, Reddysh, in a best-of-3 KR battle.

Loserfruit said: “In January, I spent the whole month trying to get good at Fortnite. I think I had some improvements. And now I’m excited to verse my community in Fortnite through the Skrmiish app and see if I can demolish them with my recent improvements. I feel like my community could be kinda sweaty, but we’ll see. Go to skrmiish.com, register and I’ll see you on stream. Bring it on.”

You can watch the official announcement video here: https://youtu.be/S6CaydtVsaY

Loserfruit will be joined on Skrmiish during March by some of the best up and coming Fortnite streamers from around the world, including Cozy, who will also be challenging their communities to see who deserves the ultimate position on top of their daily leaderboards.

 

Loserfruit Skrmiish dates:

March 2: 1v1 Kill Race community challenge. 03h00 – 05h00 CST (leaderboard remains open until 09h00 CST)
March 9: Best of three battle vs Reddysh. 03h00 – 05h00 CST (leaderboard remains open until 09h00 CST)

March 13: 1v1 Kill Race community challenge. 03h00 – 05h00 CST (leaderboard remains open until 09h00 CST)

The move follows the success of January’s Skrmiish Challenger Series, a series of daily tournaments supported by 10 Fortnite streamers, who helped attract more than 1,000,000 minutes of Skrmiish viewer challenges as well as streamer v streamer battles. This brought a wave of new users to the app with over 50% of users playing more than seven games, smashing initial expectations.

 

Skrmiish for $4,500 in March

Every day in March, there will be a reason to play on Skrmiish with a daily prize pool of $170. The leaderboards will reset daily and players are urged to keep coming back, upping their chances of winning. That’s over $4500 up for grabs.

Players can create their own lobbies or use the app’s unique auto-matchmaking feature to play against anyone currently on the Skrmiish leaderboard (and within their region) to rise up the rankings.

“After an incredible launch we are super excited to have Loserfruit join Skrmiish with her fans. On top of that we are thrilled that Streamers like Cozy and Reddysh are coming back to join in the fun in what promises to be a March like no other!,” says Skrmiish CEO, Luke Grob.

To play on the Skrmiish Leaderboards, visit skrmiish.com and register. You will then be prompted to download the desktop client and the relevant iOS or Android version of the app. Once done, simply sign in on the app and get ready for your first Skrmiish.

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EGT Interactive Releases its New Video Slot “20 Golden Coins”

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EGT Interactive Releases its New Video Slot “20 Golden Coins”
EGT Interactive Releases its New Video Slot “20 Golden Coins”Reading Time: < 1 minute

 

EGT Interactive has released 20 Golden Coins, a video slot for modern players with a taste of classic.

20 Golden Coins is not an ordinary fruit slot but a dazzling, energetic, colourful, unique and modern game. The proven engine, attractive RTP, high execution quality and smooth gameplay are only some of the advantages.

This 5-reel, 20 paylines video slot is bursting with new and rewarding features. It combines the classic fruity goodness with immersive graphics and a captivating soundtrack.

Features

Bonus Coins: Collect all coins’ winning values and fill up the piggy bank.

Reel Nudge: When the 5th reel mysteriously nudges new symbols are revealed and possibly new winnings.

Gamble: Play the game and multiply your winning through the Gambling feature.

Jackpot Cards: Once the Jackpot Cards Bonus game is triggered, impressive Jackpots are revealed.

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Melco Resorts Still Hoping for an IR Licence in Japan

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Melco Resorts Still Hoping for an IR Licence in Japan
Melco Resorts Still Hoping for an IR Licence in JapanReading Time: < 1 minute

 

Lawrence Ho, Chairman and CEO of Melco Resorts, has said that the company remains committed to seeking IR license in Japan.

Speaking during Melco’s results announcement for 2020 Q4, Ho said: “Japan remains very much on the company’s radar but added the company is looking to pursue the right opportunity.”

Melco Resorts was one of seven companies that participated in the original request for concept process in Yokohama in 2019, when the city first called for bidders.

However, Ho made no reference to Yokohama, since there is still no clear picture regarding the city’s plans.

Ho added: “Due to COVID-19 pandemic, the process in Japan has been delayed and remains complex but has renewed momentum as jurisdictions are again initiating RFP processes.”

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