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FACEIT’s AI admin tackling toxic behaviour learns to detect verbal toxicity and mic spam

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FACEIT’s AI admin tackling toxic behaviour learns to detect verbal toxicity and mic spam
FACEIT’s AI admin tackling toxic behaviour learns to detect verbal toxicity and mic spamReading Time: 2 minutes

 

FACEIT, the makers of Minerva, the first artificial intelligence powered admin, can reveal her upgraded capabilities in the fight against toxic behaviour in competitive games. Minerva can now hear and is able to understand voice messages in all languages. Detecting toxic behaviour on voice chat including verbal toxicity and mic spam.

  • Last year FACEIT embarked on a journey to reduce toxic behaviour in online multiplayer games by releasing Minerva, an artificial intelligence powered admin, able to detect and take action against toxic messages at infinite scale. According to surveys of FACEIT users, anti-toxicity solutions were one of the most requested features.
  • Since launch she has:
    • Analysed more than 1.4bn chat messages
    • Detected more than 1.9 million toxic messages and issues warnings
    • Banned over 100k players
  • As a result, the FACEIT platform has seen:
    • 21% fewer toxic messages sent
    • 62% reduction in seriously offensive messages being sent
  • The first iteration of Minerva began by analysing thousands of text chat messages to detect abusive language and toxic behaviour, but there were other forms of toxicity relating to gameplay she was unable to detect including; players acting as obstacles for teammates, staying AFK, deliberate friendly fire, blocking, griefing and potential offensive and abusive language via voice channels
  • To detect and take action against negative behaviours in gameplay, FACEIT launched Justice, a community-driven portal, that thanks to the endless effort of many members of the community, has managed to resolve more than 60,000 cases, issuing almost 30,000 punishments since it’s launch in April.
  • The FACEIT community also fed back that text detection didn’t go far enough thus prompting the development in Minerva’s ability to listen. Now she is able to analyse audio sources of data and detect two different types of potential abuse: toxic verbal messages and microphone spamming.
  • Minerva is able to analyse full conversations among players during a match. An important aspect that makes the overall process more reliable and less prone to misleading interpretations that could come out by analyzing single and isolated messages.
  • In addition to detecting potential toxic voice messages Minerva is able to detect and sanction other forms of repetitive annoying user behaviours and sounds, which could worsen their teammates’ ability to concentrate and make the overall experience less enjoyable such as screaming or excessively loud music. To achieve this, Minerva reviews the audio file of the match and by applying a CNN (Convolutional Neural Network) technology, she can recognise a series of negative behaviours and issue either a warning or a ban in case the player has been caught multiple times.

 

To find out more about Minerva please head to https://fce.gg/minerva-gets-ears

 


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: FACEIT’s AI admin tackling toxic behaviour learns to detect verbal toxicity and mic spam

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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CT Interactive Achieves A1 Certification for Greece

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CT Interactive has achieved A1 Supplier Certification in Greece, awarded by the Hellenic Gaming Commission. This significant milestone underscores the company’s strategic commitment to expanding its presence in regulated European markets. The A1 certification enables CT Interactive to offer its top-tier gaming portfolio to licensed operators across Greece.

Focused on enhancing the player experience, CT Interactive delivers a meticulously curated selection of games that have proven successful in the market, including titles like Win Storm, Lucky Clover, The Big Chilli, Chilli Fruits and many others. By prioritising quality and player satisfaction, each game is designed to provide immersive, engaging experiences.

Continuously evolving to meet player preferences and utilising cutting-edge technology, CT Interactive ensures a seamless and rewarding gaming journey. This commitment not only fosters long-term player loyalty but also reinforces the company’s dedication to creating lasting value while maintaining the highest standards of performance and entertainment.

The post CT Interactive Achieves A1 Certification for Greece appeared first on European Gaming Industry News.

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Betsoft Unveils Exclusive Adventure in Coins of Slotshammer – Hold & WinTM for SlotsHammer

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Betsoft Gaming has released Coins of Slotshammer – Hold & Win, a new 3×3 video slot crafted specifically for SlotsHammer. This branded title invites players to explore the mysteries of ancient Egypt, where treasures and timeless beauty come to life with dynamic spins and rewarding gameplay.

Featuring Betsoft’s enhanced Hold & Win mechanic, players can unlock exciting features by collecting BONUS and RA BONUS symbols. The RA BONUS symbols lock in place during the Hold & Win feature, while additional symbols reset the respin counter, creating extended opportunities for rewards. WILD symbols, appearing across all three reels, help complete symbol combinations, while the Chest of Gold offers a chance to activate the Hold & Win rounds during the base game, making every spin an engaging experience.

Fernando Van Velzen, Head of Account Management at Betsoft, said: “Coins of Slotshammer – Hold & Win showcases Betsoft’s dedication to delivering high-quality, exclusive branded content. It’s been a pleasure to collaborate with SlotsHammer to create a game that captures both the excitement of exploration and the innovation our players expect. We’re confident this release will resonate deeply with their audience.”

George Merodoulakis, Group CCO of Campeόn Gaming, said: “We are thrilled to announce our latest project with Betsoft, underscoring the power of collaboration in driving innovation. Partnering with industry leaders like Betsoft enables us to deliver engaging, customized content to our players. By combining our strengths, we’re not only addressing the evolving demands of the market but also setting new standards for entertainment. We look forward to the exciting opportunities this collaboration will bring to our customers and partners.”

The post Betsoft Unveils Exclusive Adventure in Coins of Slotshammer – Hold & WinTM for SlotsHammer appeared first on European Gaming Industry News.

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Three Nigerian Tennis Players Suspended Under Tennis Anti-Corruption Programme

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The International Tennis Integrity Agency (ITIA) has confirmed that three Nigerian tennis players have been sanctioned for breaches of the Tennis Anti-Corruption Programme (TACP).

The sanctions are linked to a criminal case heard in 2023 involving a match-fixing syndicate in Belgium. Collaboration between the ITIA and Belgian authorities led to a five-year custodial sentence for the leader of the syndicate, Grigor Sargsyan.

The three players’ cases were ruled on by independent Anti-Corruption Hearing Officer (AHO) Amani Khalifa.

35-year-old Henry Atseye, who reached a career-high world singles ranking of 1518 in September 2015, admitted to six breaches of the TACP across 2017 and 2018. The player admitted to collaborating with Karim Hossam (who was issued a lifetime ban in 2018) to commit corruption offenses, including facilitating wagering and contriving the outcome of three matches.

Atseye was issued a suspension of two years and six months, alongside a fine of $10,000. The suspension began on 14 October 2024, and will end on 13 April 2027.

Sylvester Emmanuel and Christian Paul did not respond to ITIA charges, effectively accepting liability and acceding to sanctions, as outlined under section G.1.e of the TACP.

26-year-old Emmanuel, who reached a career-high world singles ranking of 1097 in December 2016, and 29-year-old Paul, who reached a career-high world singles ranking of 1257 in May 2016, were found liable for six breaches of the TACP across 2017 and 2018 – including facilitating wagering, contriving the outcome of matches, receipt of money and failure to report corrupt approaches.

Emmanuel and Paul were issued suspensions of three years, alongside fines of $10,000. The suspensions began on 6 November 2024, and will end on 5 November 2027.

During their periods of ineligibility, the players are prohibited from playing in, coaching at, or attending any tennis event authorised or sanctioned by the members of the ITIA (ATP, ITF, WTA, Tennis Australia, Fédération Française de Tennis Wimbledon and USTA) or any national association.

The ITIA is an independent body established by its tennis members to promote, encourage, enhance and safeguard the integrity of professional tennis events worldwide.

The post Three Nigerian Tennis Players Suspended Under Tennis Anti-Corruption Programme appeared first on European Gaming Industry News.

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