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How did COVID-19 impact on online casinos in the world

Content:
Afloat: which areas remained “in the black”
The epidemic of gambling: how online casino traffic has changed
Where is the highest traffic?
High attendance, but low revenue?
Gambling іsolation
Casino content strategy
Final word
As sociologists and economists continue to make predictions for life after the COVID-19 pandemic, the middle class is already faced with the unexpected economic challenges that the new disease has brought. And the poorer the country, the more painful the consequences for the middle class.
Today the epidemic has tied people’s hands even tighter: incomes have declined or frozen, the shopping opportunities have become smaller, and small and medium-sized businesses are calculating losses. Nonetheless, not all niches were affected by the epidemic. And some are even experiencing highs in terms of revenue and traffic.
Afloat: which areas remained “in the black”
As long as many people are forced to stay at home, as the WHO and the government ordered, the only “window to the world” remains the Internet. With it, users communicate each other, have fun, develop themselves… and work. Just look at these figures: in recent months, the number of visits to online resources has increased by 50-70%. At the same time, the commercial income of companies providing such resources increased 5 times.
And given the increased demand for online services, it’s logical to assume that companies of various Internet platforms will be in trend. And of course, online platforms will take advantage of this and will attract new users. What sources began to enjoy huge popularity:
- Online learning platforms and courses
- Online dating
- Adult industry
- Online games
- Webcam
- Gambling
- Online cinemas
Interest in cryptocurrency exchanges and trading platforms has also grown. And of course, this affects the traffic. In particular, on the traffic of online casinos.
The epidemic of gambling: changes in online casino traffic
As many people stayed home, online traffic quickly rushed up. All Internet resources felt change. Gambling platforms began to attract hundreds and thousands of new visitors. The boom in online casinos is also explained by the fact that many land-based casinos haunters have switched to online platforms. More players began to appear in poker rooms, at the same time, online poker tournaments are held more often. Some countries decided to take advantage of this: Belarus officially legalized the online casinos, and Armenia decided to wait with the prohibitions on gambling on the Internet yet.
According to some reports, the traffic of gambling resources increased by 10-15%. And in March, the traffic of online casinos and poker rooms surpassed even the highest jumps in the last three years. But a gradual decline is expected in April. Someone will just get tired of playing, and somewhere will be more stringent online gambling rules.
Where is the highest traffic?
If land-based casinos are faced with serious challenges, then online gambling allows them to level losses and equalize their position. However, much depends on the state and the rules for online gambling. And if some countries limit the work of an online resource, such as Latvia or Austria, then others regulate and establish new rules. In which countries are the most favorable conditions for the growth of gambling resources traffic:
- Italy
- Spain
- India
- Philippines
- Belarus
- Georgia
- USA
No less positive dynamics in terms of growth is observed in the CIS countries, in particular Russia and Ukraine. But other countries, on the contrary, have greatly blocked the air of Internet platforms. A striking example is Latvia. This country, not only declared war on online gambling but also created a stalemate with jobs in this industry: many people have already lost their jobs. Anyway, as in other business areas. Georgia also stated that online casinos will be limited, and although in Armenia didn’t begin to close online casinos, the authorities say that it’s wrong and gambling resources should be banned.
High attendance, but low revenue?
While the attendance of online resources goes off scale, the financial aspect has not so positive changes. Especially for countries with an unstable dollar course. The situation looks like this: the price of oil is falling, and the dollar is growing, against the pandemic. This can provide good opportunities for those who receive income in dollars, but cause difficulties in costs. For example, on the gambling platforms of post-Soviet countries, players make deposits in rubles or hryvnias. But marketing costs are priced in dollars. And this causes problems.
Analysts from H2 Gambling Capital predict that global revenues of gambling operators may fall to the level of 2016. This is due to the closure of many operators, the restriction of the online casinos by the authorities and the crisis with dollars course. In general, the situation with the profitability of online gambling amid a pandemic is ambiguous. On the one hand, the dollar threatens the gaming industry with new losses. On the other hand, the operators of the top online casinos, like Queenofluck, note an increase in the number of players by 40%, and the number of bets by 20%. However, the gross income of operators remains at the same positions.
Gambling іsolation
Coronavirus affected all areas of society. Including gambling, of course. And we can’t forget about many cases of speculation on pandemics and marketing strategies. Operators are trying to attract more new players. For instance, by a variety of tournaments, promotions. At the same time, some platforms increase the bonus program, others promise more opportunities for betting. And it works.
Interest in gambling has already skyrocketed due to the pandemic. People sit at home, many of them are bored, they try to distract themselves or even try to increase their income through online games. Especially if the casino offers interesting content and reasons for a good mood, like bonuses, for example. Some operators try to interest visitors more.
Casino content strategy
Affiliates take advantage of the epidemic. In particular, thanks to the keywords associated with the epidemic and thereby improve the ranking of their web resources. Affiliates play one of the key roles in promoting online platforms. But far from all operators will like the speculation strategy amid the crisis. Gaming Innovation Group has even developed special software to track the activities of affiliates.
An important factor was the theme of the games and the casinos. The fact is that with the isolation and disturbing events, people subconsciously look for something action-packed that would add adrenaline. Therefore, the developing games are aimed at plot, extraordinary and relevance today. Slots on the theme of the apocalypse, bacteria and viruses, blockades and other anti-utopian motifs are becoming more and more interesting. And this means that the classical approach is losing its relevance. Users come to online casinos for new experiences. And the game developers, as well as the casinos, have a new task: to create truly fascinating content. It’s worth noting that many have already succeeded.
Final word
Coronavirus launched a chain of irreversible changes in all areas of society. And many of them brought crisis consequences, in particular for the middle class. Some areas of the business were in severe stagnation with enormous losses. But some online platforms, on the contrary, have experienced a serious rise. Educational content, insurance, as well as adult and gambling industry turned out to be in the wake of popularity. Gambling deserves special attention. People want at least a little distraction from problems for a couple of gambling sessions.
Companies providing such entertainment also try to follow trends and increase their audience. Someone does this through a new marketing strategy, someone develops topical games, and someone uses the popularity of coronavirus queries to their advantage. Honest casinos increase their audience due to a thoughtful bonus program. An important factor is the attitude of the state to online gambling. And despite the growing popularity of online entertainment, online gambling is also going through hard times in some places.
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PH 3RD QUARTER GGR FLAT AT PHP94.51B AMID ONLINE GAMING REFORMS
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The Philippine gaming industry posted Php94.51 billion in gross gaming revenues (GGR) in the third quarter of 2025, a slight dip from the Php94.61 billion a year earlier as the industry adjusts to online reforms and tighter rules on digital payments.
The Philippine Amusement and Gaming Corporation (PAGCOR) said the Electronic Games (E-Games) segment remained the strongest performer, rising 17.4% to Php41.95 billion from Php35.71 billion year-on-year.
PAGCOR Chairman and CEO Alejandro H. Tengco noted, however, that the E-Games growth was mainly due to strong July 2025 numbers as revenues in August and September declined following the mandatory delinking of e-wallets from legitimate gaming platforms.
“The figures reflect an industry that is adjusting to necessary safeguards,” he said. “The delinking of e-wallets resulted in a short-term decline in activity toward the latter part of the quarter,” he said. “However, these measures are vital to protect players and ensure secure, transparent transactions.”
He also cautioned that while legitimate operators strictly comply with the new rules, illegal online gaming sites continue to expand aggressively, putting players at risk.
“These unauthorized platforms do not follow responsible gaming standards, do not pay taxes, and put players at risk of data theft and fraud,” Mr. Tengco said. “We urge the public to avoid illegal sites and to engage only with PAGCOR-licensed platforms.”
Outside of E-Games, all other gaming segments registered lower earnings during the third quarter.
PAGCOR-operated casinos recorded an 11.6% decline from Php3.64 billion to Php3.22 billion, while licensed casinos fell 10.2% from Php50.72 billion to Php45.56 billion. Bingo revenues likewise slid 16.2% from Php4.52 billion to Php3.79 billion.
In terms of GGR share, PAGCOR-operated gaming venues generated 3.4% of the GGR pie while licensed casinos brought in 48.2%. E-Games contributed 44.4% and bingo operations accounted for 4% of GGR during the quarter in review.
Despite the downward trend in some gaming segments and adjustments in the online digital payment ecosystem, Mr. Tengco expressed confidence that the industry would regain momentum as players adapt to new e-wallet protocols while authorities strengthen enforcement measures against illegal gambling portals.
The post PH 3RD QUARTER GGR FLAT AT PHP94.51B AMID ONLINE GAMING REFORMS appeared first on European Gaming Industry News.
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Kambi Group plc’s CEO Werner Becher acquires shares in Kambi
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Kambi today announces that CEO Werner Becher acquired 28,360 shares in Kambi on 7 November 2025.
Werner Becher has on 7 November 2025, through his associated company WBCH Invest Ltd, acquired 28,360 shares in Kambi. The average price for the transaction was SEK 114.24 and the total value was SEK 3,239,846.
Following the transaction, Werner Becher holds a total of 98,360 shares, equal to 0.33% of the total share capital, and 279,724 options in the company.
The transaction was reported to the Malta Financial Services Authority on 10 November.
The post Kambi Group plc’s CEO Werner Becher acquires shares in Kambi appeared first on European Gaming Industry News.
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xpate Automates Fraud and Chargeback Management for Regulated Industries
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New tools help merchants in regulated industries react faster to fraud, reduce losses, and streamline dispute resolution through the xpate merchant portal.
Fraud and chargebacks continue to weigh heavily on high-risk sectors, with fraudulent chargebacks making up more than half of all disputes worldwide. In this context, xpate, the all-in-one payments and banking hub, has launched new fraud and dispute management automation features to help merchants in regulated industries manage risk in real time, minimize financial losses, and simplify dispute handling.
With regulated industries facing fast-moving fraud patterns and complex dispute environments, xpate’s automation tools give merchants operational control, enabling them to identify, manage, and resolve potential fraud and chargebacks directly within the xpate merchant portal. Automated notifications ensure timely responses and consistent adherence to acquirer and network requirements.
“xpate’s mission is to simplify every part of the payment process, including the moments that require extra protection,” said Mike Shafro, CEO of xpate. “By automating fraud alerts and dispute processes, we’re removing friction and giving merchants back valuable time to focus on growth.”
The launch comes at a time when chargeback values in these industries average nearly $100 per case, underscoring the need for faster, automated solutions to protect revenue and maintain compliance. xpate’s real-time fraud notifications from card schemes and issuers give merchants an early chance to act before a chargeback occurs, for example, by issuing a refund to avoid penalties and protect their dispute ratios. Automated alerts ensure merchants respond within strict timeframes, helping them stay ahead of acquirer and card network requirements.
xpate has also introduced a fully integrated dispute workflow within its merchant portal. Merchants can now manage every stage of a dispute in one place, from reviewing new chargebacks and collaboration requests to submitting evidence or accepting liability. Larger operators can feed xpate’s notifications directly into their internal automation systems to streamline processing at scale.
“Every minute counts when it comes to collaborations, disputes, and fraud. Automation means our merchants can react in minutes, not days,” said Alex Fedorov, Senior Product Manager at xpate. “Whether they prefer to manage disputes manually or let xpate handle them, they now have full visibility and control.”
The new automation capabilities reflect xpate’s broader goal of simplifying payments and back-office operations for businesses of all sizes. xpate focuses on removing complexity rather than adding to it, a principle that continues to set the company apart as it develops solutions shaped by real merchant needs. In fast-moving, highly regulated industries where compliance requirements change quickly, xpate takes a practical, forward-looking approach to risk management and regulation, adapting to new standards instead of outdated industry barriers.
xpate is reshaping how businesses move money across borders. Founded in Riga and operating across Europe, xpate provides a single payments platform that connects banks, cards, and alternative payment rails, allowing merchants, marketplaces, and financial institutions to manage transactions and compliance in one place. With built-in orchestration and account management, it enables merchants to route, reconcile, and manage payments across multiple banks and payment rails. The company is among the first non-bank institutions with direct access to the Single Euro Payments Area (SEPA), giving clients faster and more transparent settlements.
The post xpate Automates Fraud and Chargeback Management for Regulated Industries appeared first on European Gaming Industry News.
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