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iMovo Limited partners up with chatbot automation company – ChatCreate

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iMovo, a leader in the fields of Customer Experience Management (CEM), Business Intelligence (BI), Workforce Management (WFM) and Artificial Intelligence (AI), announced their new partnership with ChatCreate, a chatbot automation company.

ChatCreate is an intelligent plugin that helps companies automate simple customer service conversations in minutes. It instantly finds and suggests topics that can be automated based on your company’s personalised chat history. Until now, implementing a customer support chatbot has been challenging for SMEs with limited budgets and resources to start to capitalise on the application of artificial intelligence (AI).

ChatCreate removes the high barrier of entry currently imposed by existing software providers by providing a fully self-service automatic SaaS plugin with low upfront costs that support teams can have set up inside their current support tools like Zendesk. Thanks to machine learning, the tool can recognise what the customer is asking and what it should answer while seamlessly handing off more complex questions to human agents.

iGaming companies, for example, are setting up ChatCreate themselves to answer questions like “when will my withdrawal be processed” or “how can I reset my password?” in multiple languages. Thanks to that, their support agents can focus on customers that truly require their attention as well as deliver instant solutions to their customers’ questions.

Commenting on this partnership and on the benefits of an automated chatbot system, Pierre Mallia, CEO & Founder of iMovo Limited said “ChatCreate complements iMovo’s successful Customer Service & Experience service line, especially when it comes to our Zendesk Service. With an easy to use interface and powerful AI technology, ChatCreate forms part of a new breed of chatbots designed to get up and running in a few days. Our focus as iMovo is on the customer experience aspect of chatbots, both for our customers’ end-users and their technology stack. Our goal is to provide them with a tool that can quickly and easily augment their existing Customer Service Operations, deflect repetitive and basic tasks, and allow their agents to focus on the conversations they can handle best. This partnership puts iMovo in a position to help customers begin their AI exploration – offering chat and automation solutions for all company sizes and budget. We’re looking forward to writing the next chapter in our customers’ CX success stories.”

Jorma Jürisaar, CEO and founder at ChatCreate added that “As a company and team, our core mission is to live meaningful lives and help our customers do the same. We want to accelerate the world’s transition to more meaningful work, starting with helping support teams automate their repetitive tasks. That’s why we’re very excited about launching this cooperation between ChatCreate and iMovo. Through this partnership, we’ll be able to help support teams set up their very own support bots that help them deliver consistent and better customer support 24/7 in multiple languages with extremely low barriers of entry.”

 


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: iMovo Limited partners up with chatbot automation company – ChatCreate

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Stats Widgets Introducing H2H Widget for Land-Based Terminals

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FeedConstruct’s Stats Widgets is excited to introduce its new type of H2H widget for Land-Based terminals, designed to enhance user interaction and interface. This widget simplifies the presentation of head-to-head (H2H) data, providing deep insights into team performances with its non-clickable and screen-optimized design.

The H2H widget showcases detailed analysis across various metrics, including team performances, H2H comparison data, and recent match results. Here is the data you can find in this widget:

· H2H Comparison Data: Detailed comparisons between two teams, including historical matchups and relevant statistics.

· Team Performances: Highlighting the recent form and efficiency of both teams.

· Last 5 Matches: Reviewing the outcomes of the last five matches of the teams.

· Current Standings: Quick reference to the teams’ positions in the current league.

The widget is a ready-to-go solution, with easy iFrame integration into the sportsbook, and individual branding to reflect a personalized touch. The introduction of the new type of H2H widget makes a big step forward in simplifying the sports data presentation for the Land-Based terminals, thus enhancing the user experience and supporting our partners.

The post Stats Widgets Introducing H2H Widget for Land-Based Terminals appeared first on European Gaming Industry News.

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Slotsjudge Expands Its Presence on Discord and Kick

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It has been announced that Slotsjudge has expanded its presence by launching on new digital platforms, including Kick and Discord. The expansion will allow the team behind the brand to reach a wider audience for valuable reviews and insights. By introducing Kick video live streaming and a social Discord server, Slotsjudge aims to foster its vibrant community and provide even more interactive ways for users to discuss and engage with their insights, reviews and recommendations.

Details of the Expansion

Slotsjudge on Kick
The video live-streaming service from Kick offers a myriad of streaming topics and interactive features. It allows users to engage with Slotsjudge streamers in real-time through chat discussions and polls. By bolstering its digital platform expansion with Kick, Slotsjudge can create a dynamic and immersive streaming experience with community engagement and interaction at the forefront.

Slotsjudge’s Discord Server
Discord is a versatile communication platform that provides users with seamless cross-device syncing. By joining the Slotsjudge Discord community, users can benefit from in-built game streaming capabilities, and a wide range of chat and voice features for collaboration and community engagement within the iGaming industry. Additionally, the Discord community from Slotsjudge provides a streamlined platform for content sharing and community support, while maintaining a focus on creating a welcoming environment without promoting iGaming activities.

Impact and Expectations

For the iGaming Entertainment Community
With its new digital platform expansion, Slotsjudge brings a host of mutual benefits to the community. These include enhanced access to information and increased opportunities for engagement. Ultimately, it broadens the platform and reaches for shared experiences, strengthening the bond between players and creating a thriving iGaming community.

Future Directions
Leveraging the community foundations already established, Slotsjudge’s Kick and Discord channels are poised to build upon previous successes and bring even more engagement and enjoyment to users. They will foster a thriving community that continuously evolves and adapts to meet the needs and interests of its members.

Closing Remarks
With the expansion onto Kick and Discord, Slotsjudge aims to bring more fun and interaction to the experience. It is consistently creating spaces where like-minded users can easily connect, engage, and interact with one another, fostering a vibrant and dynamic community.

Pauls Spakovskis, live streamer and game expert at Slotsjudge commented:

“This is amazing news as Discord is the number one community hub to have and where I and Krista can interact with everyone interested in and about Slotsjudge. And streaming on Kick was just a question of time – fast growing streamer-friendly platform where we can build an even bigger community!”

The post Slotsjudge Expands Its Presence on Discord and Kick appeared first on European Gaming Industry News.

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Play with the Ugliest, Quirkiest Pets Around in Stakelogic’s Fugly Pets

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Get your eyes ready because it’s time to take a trip to the pet centre to meet the ugliest, quirkiest, wildest-looking pets you’ve ever seen in the brand new slot, Fugly Pets, from Stakelogic.

Fugly Pets takes players to a banged-up old pet store to explore its collection of weird and charming, downright ugly pets. Meet a scruffy parrot, a catnip crazed kitty, and an unfortunate-looking little dog.

The slot uses a 5×5 grid with 3,125 ways to win on each spin and is packed with a plethora of unique and exciting bonus features.

Landing Bonus symbols trigger up to 15 Free Spins! Keep your eyes peeled for symbol multipliers of up to 64x landing on any spin. What’s more, these become persistent during the Free Spins, only adding to the game’s huge winning potential.

Roadkill might spell bad news for these fugly-looking creatures, but it is a great thing for players! The Roadkill symbol lands on reel five and will remain inactive until no cascades are possible. The Roadkill symbol then moves across the reels, destroying everything its path or turning it into Wilds.

Fugly Pets is a Stakelogic slot, so there is always something a little extra. If you thought those animals were ugly in regular size, wait until they land in super-size! Super Symbols can land in 2×2, 3×3, or 4×4, allowing players to win big!

Speaking of big wins, players can grab wins of up to 5,000x their stake in this slot, with RTP models up to 96% available.

Daniela Fricchione, Head of Account Management at Stakelogic, said: One thing we love to do at Stakelogic is to play with player expectations. When you think of a pet-themed slot, you imagine something cute and cuddly. Well, we’ve taken that rulebook and fed it to the dogs, putting a fresh spin on the genre with Fugly Pets.

It’s not just the theme that is unconventional, either. The game is jam-packed with special features, with the Roadkill bonus and Super Symbols really helping the slot stand out from the pack.

The post Play with the Ugliest, Quirkiest Pets Around in Stakelogic’s Fugly Pets appeared first on European Gaming Industry News.

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