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North American (USA and Canada) gambling industry opportunities discussed in the IMGL MasterClass™ at CEEGC2019 Budapest
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North America (USA and Canada) in the focus via a special IMGL MasterClass
at CEEGC2019 Budapest.
There are over 1000 commercial casinos in North America and they generate approximately $29 billion in revenue each year. These include casino gaming establishments situated in the United States, Canada and Mexico. These numbers do not include the online gambling industry which is currently being legalized in state by state in the USA.
In a recent report, we can see that the online sports betting is gaining a lot of trend. Thirty-eight million American adults—15 percent of the U.S. adult population—are planning to bet on National Football League (NFL) games this season, according to a new survey by the American Gaming Association (AGA).
The rapid expansion of legal sports betting has provided increased opportunity for millions of Americans to bet safely with a licensed, regulated sportsbook. This year, 7 million Americans say they will bet legally at a casino sportsbook, 1.2 million more than last year, and tens of millions of others will place bets with friends, participate in pools or squares contests or place their bets online.
In Canada, a fresh report showed that at the end of the first quarter of the 2019–2020 fiscal year, Loto-Québec is reporting total revenues of $656.1M and a consolidated net income of $337.4M.
Most noted is the fact that revenues from the online gaming website—lottery and casino games combined—grew by $5.6M (+23.8%).
The quarterly report is available on Loto-Québec’s website.
During the 2019 edition of CEEGC Budapest, which will take place on the 24th of September, a panel of experts from the USA and Canada will join the IMGL MasterClass
, which has been strategically titled as “Opportunities in North America”.
Some of the biggest names of the online and land based gambling industry from the USA and Canada will take part and the organizers are honored to announce them.
The IMGL MasterClass
in Budapest will be joined by Jeremy Kleiman (Partner at the New Jersey law firm of Saiber LLC), Ilkim Hincer (Partner at McCarthy Tetrault – Canada), Bill Pascrell, III (Partner at Princeton Public Affairs Group, Inc.), and last but not least Andrew Cochrane (Chief Commercial Officer at SBTech).
The discussion will be moderator by IMGL Member, Jaka Repanšek (Media and Gaming Expert).
Make sure you take advantage of this unique opportunity of learning and networking with the gambling industry in the CEE and Balkans region via the CEEGC platform which is committed to bringing together industry shareholders and government officials from the region on a yearly base.
You can view the profile of each speaker bellow:
About Jeremy Kleiman
Jeremy Kleiman focuses his practice on gaming, regulatory and business law, representing casino operators, gaming equipment suppliers, technology providers and financial institutions involved in the gaming and lottery industries. He specializes in gaming-related corporate, regulatory, licensing and compliance matters, with an emphasis on the online and mobile gaming industry.
Prior to rejoining the firm, Jeremy served as Executive Vice President, Regulatory & Business Affairs for Coastal Development, LLC, a developer, investor and operator in casino resorts and racetracks. In that role, he was responsible for the company’s legal affairs, government relations and compliance functions, as well as sourcing, negotiating and executing on a number of business transactions. Jeremy’s background and experience on the business side of the gaming industry uniquely positions him to counsel and advise clients on transactional and regulatory matters while understanding the clients’ business objectives.
Jeremy had previously been a member of the Firm and head of its Gaming Law Practice Group prior to his time at Coastal Development. He advised financial institutions, gaming equipment manufacturers, lottery providers, and casino operators on all matters related to licensing, compliance and other regulatory matters.
Jeremy is a co-founder and director of iDevelopment and Economic Association (iDEA), an industry association seeking to grow jobs and expand online interactive entertainment business in the United States through advocacy and education.
Jeremy serves on the Board of Trustees of the International Association of Gaming Advisors, is a past Chair of the Casino Law Section of the New Jersey Bar Association, and is a member of the International Masters of Gaming Law. He is a frequent panelist at gaming industry conferences.
About Bill Pascrell, III
With a prominent career in state and federal public affairs, William J. Pascrell, III ESQ more commonly known as BPIII, is a partner with the Princeton Public Affairs Group, Inc. BPIII has worked as Counsel to the Governor of New Jersey, Chief of Staff for a member of Congress, and was Passaic County Counsel from January 1998-2019 with support from both sides of the political aisle. As County Counsel, BPIII drafted and worked to get the Freeholders to adopt the toughest ethics code in New Jersey. BPIII has held various positions on political campaigns at the federal and state level including New Jersey Governors James Florio, Jon Corzine, and Dick Codey. Additionally he has worked at a senior level on the Presidential campaigns of Bill Clinton, Al Gore, John Kerry, Hillary Clinton and Barack Obama.
BPIII is a founder and sits on the Board of Freedom Bank, a federally and state chartered New Jersey bank. Along with these distinctions BPIII also serves on the Board of Directors of the NJ Community Development Corporation, Habitat for Humanity, Juvenile Diabetes Research Foundation, North Jersey Country Club and the United Way of Passaic County.
BPIII graduated in 1982 from Don Bosco Technical High School in Paterson, Rutgers University Cum Laude with a BA in 1986, Seton Hall Law School with a JD in 1989 and the Kennedy School of Government at Harvard University with a MPA in 1992. Bill was admitted to the New Jersey bar in 1990 and is a member of the bar in Washington DC and has been admitted to practice before the United States Supreme Court.
In 1991 BPIII was selected as a delegate to the American Council of Young Political Leaders exchange program to Hong Kong, Taiwan, and China. In 1992 he was also a Leadership NJ Fellow.
BPIII has worked on behalf of many industries in both Trenton, New Jersey and Washington DC including Pharmaceutical, Petroleum, Energy, Transportation, Law Enforcement, Health Care along with major development projects.
In the area of gaming and casino, BPIII has various gaming interests throughout the United States, Europe, South America, Canada, and Israel. His clients include Trump, Pinnacle, The AC Chamber of Commerce, The NJ Casino Association, Sportech, Playtech, Camelot Lottery, Hard Rock Casinos, IMEGA, High 5 Games, Global Betting Exchange, Cashbet, Ezugi, PickLive, Line Gaming Holdings, Game Sports Network, The New Meadowlands Racetrack, Liberty Rising Casino, The Atlantic Club Casino Hotel, OTG Management, Rational Services, Vote Yes on Sports Betting in NJ Coalition and Poker Stars. He has become the state’s top expert with regards to internet gaming issues and has recently lead the campaign to pass a NJ Sports Betting law after a successful statewide referendum campaign which BPIII managed. BPIII continues to advise the Christie Administration, and the NJ State Legislature on the ongoing federal law suit involving sports betting, the NFL et. al. vs. Chris Christie.
Most notably BPIII lead a multi-year campaign to pass the New Jersey On Line Gaming Act recently signed into law by Governor Chris Christie. BPIII is also a member of the GiGSE (Global Internet Gaming and Sports Experts) Board of Advisors.
BPIII is also Executive Director of the newly formed AI2G American Institute for i-Gaming which was founded to promote legal, regulated Internet gambling at the state, tribal and federal levels through education, research advocacy and outreach to government and other key stake holders in the United States.
BP3 spearheaded the strategic alliance between H2 Gambling Capital and Princeton Public Affairs Group, Inc. (PPAG). The alliance merges H2 Gambling Capital, the leading authority regarding market data and operator intelligence in the gambling industry globally, with PPAG, the leading strategic advisory, government and public affairs, legal services and communications firm in the US gaming industry. This alliance will promote and support this joint ventures unique, global and leading-edge professional services in the US. The alliance will leverage BP3’s credibility and extensive direct hands-on experience with respects to the US sports betting industry to deliver the highest quality market data and operator intelligence to the emerging regulated sports betting marketplace.
The political web site, Politics NJ, named BPIII in their Power List of top 100 political players in New Jersey. In 2003, NJBIZ magazine featured Bill in their annual Forty Under 40 edition. For the past 10 years, NJBIZ has recognized 40 young men and women for their outstanding contributions to the New Jersey Business Community. BPIII is the star of the weekly show “The Battling Bills” which is on every Sunday on Comcast CN8. He is also a regular political commentator on talk shows like “It’s Your Call” with Lynn Doyle, “Diner Politics” with Laura Jones, News 12’s “Power and Politics” and has participated in live Court TV Internet discussions. In 2005 BPIII was nominated for a Mid-Atlantic Emmy award for performance on the “Battling Bills” weekly national political show.
About Ilkim Hincer
With deep sector expertise, Ilkim has the speciality and insights clients’ need to navigate the diverse challenges and opportunities facing the global gaming industry.
Ilkim Hincer is a partner and Head of the firm’s Gaming, Lottery and eSports Group, specializing in gaming and related technology law. He has profound experience advising local and multinational clients in compliance, regulatory, risk mitigation and transactional matters in the commercial gaming industry. His broad array of clients operate in internet gaming, casinos, bingo gaming, lotteries, eSports and related sectors.
With over a decade of experience both in-house and in preeminent law firms, he has an intricate knowledge of gaming legislation framework in local and global economies. Prior to starting his private practice in 2015, he served as Vice President and General Counsel at Trilliant Canada Gaming, General Counsel and Chief Compliance Officer for the Canadian subsidiary of Penn National Gaming, and General Counsel and Corporate Secretary of the British Columbia Lottery Corporation.
Given his experience on both sides of the table, Ilkim is considered a trusted advisor to his clients and is their first call for matters such as establishing compliance regimes, managing internal controls, and navigating Canada’s anti-money laundering and “conduct and manage” requirements. He also focuses on Indigenous gaming interests, with a proven ability to engage with diverse stakeholders, balance interests, and achieve favorable results for his clients.
Ilkim’s practice also draws from his supplementary experience in privacy, advertising and marketing, technology, corporate governance, mergers and acquisitions, securities, brand protection, licensing, and trademark law. Furthermore, he has also been responsible for retaining, directing and managing in-house counsel in various litigation and arbitration mandates, such as competition, intellectual property infringements, employment, and commercial issues.
Ilkim obtained his JD from the University of Windsor in 1995. He is a member of the Canadian Bar Association, the Law Society of Ontario, and the Law Society of British Columbia. He is also a member of the Canadian Corporate Counsel Association.
About Andrew Cochrane
Andrew Cochrane is Chief Commercial Officer for SBTech, the leading platform solutions provider to the sports betting and iGaming industry. He has worked across retail gaming, iGaming and sports betting sectors and has a proven track record of managing top-tier omni-channel operators in regulated markets. In his role at SBTech, he is responsible for cementing the company’s preeminent position in the industry by defining strategic objectives, identifying opportunities for further growth and maximising revenues across the board, contributing to SBTech’s ongoing global expansion. He is leading SBTech’s U.S. go-to-market strategy.
About Jaka Repanšek (panel moderator)
Jaka has worked for various TIME (Telecom, Internet, Media, Entertainment) companies since 1996. He is recognized as one of the leading experts on gaming, media and digital law in Slovenia. Jaka graduated from the Faculty of Law at the University of Ljubljana, Slovenia and gained his graduate degree from Cambridge University in England and Faculty of Law in Ljubljana (Diploma in European Community Law) and completed two-year MBA graduate studies at the University of Kansas in the USA. Jaka is an active member of IMGL (Slovenia) and a member of several other domestic and international organizations and is active also as a lecturer in various seminars and conferences.
Browse the official event website for more details: www.ceegc.eu
About the Central and Eastern European Gaming Conference
The Central and Eastern European Gaming Conference and Awards (CEEGC & CEEG Awards) has been launched in 2016 with the aim of bringing together gambling industry professionals, executives, and government representatives.
Every year, +125 like-minded delegates have the opportunity to discuss collaboration opportunities, learn about compliance updates and harvest the tech & marketing related information which is presented by industry leaders from the ever-evolving international gambling industry community.
Make sure you take advantage of this unique opportunity of learning and networking with the gambling industry in the CEE and Balkans region via the CEEGC platform which is committed to bringing together industry shareholders and government officials from the region on a yearly base.
About the organizer, European Gaming Media and Events
European Gaming Media and Events is a leading media and boutique event organizer company in Europe and produces the prominent conferences in the region such as:
CEEGC (Central and Eastern European Gaming Conference)
CEEG Awards (Central and Eastern European Gaming Awards)
Prague Gaming Summit
Mare Balticum Gaming Summit
Baltic and Scandinavia Gaming Awards
EGC (European Gaming Congress)
VIGE (Vienna International Gaming Expo)
The live events/conference division is in charge of organizing boutique style executive gaming events that focus on bringing inside information from the top gaming experts in the European Union and beyond.
In short, they cover most areas of Europe with international events that serve the local and global industry, optimize networking opportunities and bring the hottest topics into scope.
The event destinations in 2019 will include a further expansion for the company in their quest to enter the Western European region and bring their expertise to produce local gaming events.
For more details about the calendar, agendas and locations, visit the Live Events/Conferences section on europeangaming.eu
Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: North American (USA and Canada) gambling industry opportunities discussed in the IMGL MasterClass™ at CEEGC2019 Budapest
Fast Track will unveil its new AI-driven natural language platform on 2 September during its annual Fast Track House event in Malta. The launch will also be streamed live online from 4 PM CEST, giving the iGaming industry an exclusive first look at the future of player engagement.
For the past decade, Fast Track has pioneered real-time data integration, the Singularity Model, the only Gameplay Risk Engine, and Rewards, the first AI-ready gamification system. Each innovation has moved the company closer to its vision: to digitalise the iGaming industry and deliver the first self-learning engagement platform.
Fast Track AI is trained on over 10 years of iGaming expertise and designed to transform how CRM teams work. It can perform technical analysis on terabytes of real-time data, deliver advanced insights into CRM performance and player behaviour, and uniquely take direct action on those insights across the platform.
“This isn’t just AI added to CRM. This is CRM re-engineered for the natural language era,” said Simon Lidzén, CEO and Co-Founder of Fast Track.
“Even your wildest imagination can only take you so far; minds have been bound by constraints for so long that it is hard to picture the full power of Fast Track AI. You simply need to see it to believe it. This is why I am organising a live session to unveil it; to showcase what a native iGaming CRM, built on the most comprehensive real-time data infrastructure together with the Singularity Model, is capable of. I urge the whole industry to sign up.” Lidzén added.
The big reveal will take place during the Fast Track House event in Malta and will be streamed live online. The broadcast begins at 4:00 PM CEST on 2 September.
Registration is now open: https://app.livestorm.co/fast-track/fast-track-ai-in-action
The post Fast Track AI to change the face of iGaming CRM appeared first on European Gaming Industry News.
Latest News
TSG Group’s financial results for Q2 2025: solid foundations, transformation of core titles and global debut of Trophy Hunter.
In Q2 2025, Ten Square Games consistently executed its plan to transform its core titles and further expanded the flight simulator segment, with a particular focus on Wings of Heroes. The share of TSG Store in Group bookings reached new record levels.
The Company successfully prepared for the launch of its newest game, Trophy Hunter, on the global market and made significant progress in developing Real Combat Simulator. Although in the short term the effects of these efforts are not yet fully visible in q/q results, on a y/y basis – in H1 2025 – the Group recorded clear improvement in adjusted EBITDA and net profit, and generated a strong cash position.
“Our strategy is clear – the transformation of our core titles, accelerating the growth of Wings of Heroes, and bringing new projects to market. The past quarter showed that we are making real progress in each of these areas, even if the effects are not always immediately visible. That is why we are especially pleased with the successful launch of Trophy Hunter – our first new title since 2022. Players received it very positively, and early KPIs demonstrate clear growth potential. The progress achieved so far strengthens our conviction that the path we have chosen for the Group’s development is the right one.” – said Andrzej Ilczuk, CEO of Ten Square Games S.A.
Transformation of core titles
In H1 2025, Group bookings amounted to PLN 171.9 million, down 12.3% y/y, driven by declines in both core titles. In Fishing Clash, bookings reached PLN 101.4 million in H1, including PLN 48.7 million in Q2 2025 alone. Hunting Clash generated bookings of PLN 33.9 million in H1, of which PLN 15.2 million came in Q2 2025.
The Group continued the transformation process in both titles, aimed at halting the decline in bookings and rebuilding monetization potential. Key actions included extensive testing of player segmentation and offers, as well as improving the early-game user experience. During the period, user acquisition spending was significantly reduced. This was a deliberate decision which, while lowering bookings in the short term, is designed to increase the effectiveness of marketing investments in the longer perspective.
A return to higher marketing spend is planned once key game metrics, in particular early retention, improve. Enhancing the early-stage player experience remains a critical element of the transformation process. According to the Management Board, the tests already show initial positive signals, although full effects will take more time as the solutions are extended to larger groups of players who account for a significant share of Group bookings.
Growth of projects with increasing importance: Wings of Heroes, Real Flight Simulator and TSG Store
Titles in the flight simulator segment maintained positive y/y growth in bookings. In H1 2025, Wings of Heroes achieved bookings of PLN 13.6 million, up 111.7% y/y, while Real Flight Simulator generated PLN 10.5 million (+7.9% y/y). In Q2 2025, bookings for these projects reached PLN 6.3 million and PLN 5.2 million respectively. Both projects will soon deliver new updates to players.
TSG Store approached the strategic threshold of 25% share in Group bookings – in June 2025 the ratio stood at 23.4%. The share reached 32.9% in Fishing Clash and 21.7% in Hunting Clash. Record results of TSG Store were driven primarily by systematic in-house development, including the introduction of a unique currency in Hunting Clash, a redesigned store in Fishing Clash, and the implementation of a loyalty system for customers. An important external factor was also a U.S. federal court ruling allowing direct in-app communication with players using Apple devices in the USA about the store’s offer.
New projects: successful global debut of Trophy Hunter and development of Real Combat Simulator
On July 3, 2025, the global premiere of Trophy Hunter took place – Ten Square Games’ first new release since October 2022. Early retention and monetization metrics outperform the Group’s previous titles and highlight the game’s growth potential. The Company is supporting its development with marketing campaigns whose budgets are gradually increasing. The product roadmap for H2 2025 assumes rapid enrichment of the game with new content and features designed to strengthen its community aspects and differentiate Trophy Hunter from competitors. The team’s top priority at this stage is to support player retention and engagement. As of August, the development team has been expanded to 11 people. Trophy Hunter operates on a hybrid model, generating revenues from both in-app purchases and ads.
At the same time, Real Combat Simulator, developed by the Group’s subsidiary Rortos, is progressing. Work is currently underway on an update introducing multiplayer mode and new content – a key stage bringing the project closer to global launch.
Solid foundations and financial flexibility
“In the first half of 2025, Ten Square Games’ financial results improved year-on-year despite a decline in bookings. This improvement was largely driven by reduced marketing spend and strong cost discipline across other areas. During this period, we once again allocated a record-high dividend to our shareholders, while the strength of our business model was confirmed by a solid cash position that ensures financial flexibility for the future,” said Magdalena Jurewicz, CFO of Ten Square Games S.A.
In H1 2025, adjusted EBITDA of the Ten Square Games Group reached PLN 57.6 million, up 5.0% y/y. In Q2 2025, adjusted EBITDA stood at PLN 27.0 million – broadly in line with last year, but down 11.4% compared to Q1 2025. Net profit in H1 2025 increased 18.7% y/y to PLN 47.4 million, while in Q2 it amounted to PLN 20.0 million, lower both y/y and q/q.
Operating cash flow in January–June 2025 amounted to PLN 56.3 million, of which PLN 26.3 million was generated in Q2. In the same period, the Company paid a dividend of PLN 100 million and settled an earn-out payment of PLN 14.7 million to the former owners of Rortos. Regular generation of cash from operations provides the Group with solid financial foundations, enabling simultaneous investment in growth and sharing profits with shareholders.
The post TSG Group’s financial results for Q2 2025: solid foundations, transformation of core titles and global debut of Trophy Hunter. appeared first on European Gaming Industry News.
SOFTSWISS, a global tech provider with over 15 years of iGaming expertise, shares first takeaways from a Kantar-led qualitative study conducted at iGB L!VE London, showing that security, reliability and revenue-growth potential are the most influential criteria when selecting iGaming software partners. The findings also place SOFTSWISS first by Net Promoter Score (NPS) – the industry benchmark for client loyalty and advocacy.
Designed as an event-based, face-to-face qualitative survey, the Kantar study explored how operators, game providers, and iGaming tech companies make procurement and partnership decisions. Across the total sample, respondents most frequently ranked safety and security of operations as the number-one driver, followed by a reliable partner with a strong market reputation and the ability to open up new revenue opportunities. Close behind were stable, low-downtime infrastructure and a high level of client service – signalling that risk mitigation and dependable delivery are the baseline for partnership decisions, with growth enablement expected rather than optional.
The study revealed a clear divide in priorities between final decision-makers and decision influencers. Influencers place comparatively more weight on the “everyday assurances” of an iGaming platform, like:
- Security
- Client service
- Optimised service infrastructure
Final decision-makers look further out, prioritising:
- Stable infrastructure with minimal downtime
- Clear business-growth levers
- A reliable partner with a strong market reputation
For vendors, the takeaway is to address both sides: demonstrate service excellence to operational stakeholders and prove resilience, scalability and go-live readiness to executive sponsors.
Olga Resiga, Chief Business Development Officer at SOFTSWISS, said: “Security and reliability are now the non-negotiables of iGaming procurement. What Kantar’s work highlights is the two-lens buying logic: operational teams evaluate partners on day-to-day assurance – robust security, responsive support and efficient infrastructure – while final decision-makers judge long-term resilience, Tier-1 launch readiness and the capacity to unlock new revenues. Our roadmap is built for both: verifiable security and service benchmarks today, coupled with proven high-load performance and compliance for tomorrow’s growth.”
Net Promoter Score, calculated as the share of promoters minus detractors, is a widely used indicator of client loyalty. SOFTSWISS achieved the highest NPS in the evaluated set. In open responses, clients most often described SOFTSWISS as a “reputable company” and “most reliable”, repeatedly citing “reliability” as the key reason for high ratings. Beyond NPS, SOFTSWISS was most frequently associated with a broad range of strengths: safety and security, a reliable partner with strong market standing, stable and low-downtime tech infrastructure, and a high level of client service.
SOFTSWISS continues to share market-ready expertise with industry stakeholders. Recent resources include the Sportsbook Online Calculator and the iGaming in LatAm Report, both available on the SOFTSWISS website.
About SOFTSWISS
SOFTSWISS is an international technology company with over 15 years of experience developing innovative solutions for the iGaming industry. SOFTSWISS provides certified software for managing iGaming projects. The company’s product portfolio includes the Casino Platform, the Game Aggregator with over 30,000 casino games, the Affilka affiliate platform, the Sportsbook Software and the Jackpot Aggregator. The expert team counts over 2,000 employees.
The post Kantar Finds Security Driving iGaming, SOFTSWISS Leading Loyalty appeared first on European Gaming Industry News.
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