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Innovation is Making Waves in the Gambling Industry

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Union Gaming analyst John DeCreeReading Time: 2 minutes

 

As the gambling industry continues its unprecedent expansion throughout the world, the competition among gambling operators is becoming fierce. That applies to both online and land-based operations. As competition increases, gambling operators are looking for ways to protect the bottom line. If a casino operation is struggling to increase revenues, it has to consider lowering its overhead for survival.

Last week, MGM Resorts announced it was looking at the possibility of eliminating jobs through the use of new automated technologies. The new 2020 plan would seem to be in response to the company’s stock taking a significant hit in 2018 when the company saw its shares plunged from $34 to $25, a 26 percent decline, in spite of a nice spike in revenues.

The decrease shook investors who believe the gambling industry is poised for growth as country after country has been passing the needed legislation to legalize certain forms of gambling.

Stock price rising
The stock has ticked up in recent weeks due in large part to the company announcing strong Q4 revenues totaling $3.052 billion, topping the forecast from analysts of about $2.98 billion. Full-year revenue totaled $11.76 billion with the company’s two Macau resorts being responsible for $3.2 billion.

Still, MGM Resorts has a responsibility to its stockholders to create value. If rising revenues aren’t enough to get the job done, the company has to look at lowering costs. Automation of certain positions could certainly help. Among the possibilities is using automation to fill drinks orders going to customers on the casino floor.

These drinks are usually prepared by “back of house” bartenders who do not interact with the public. Preprogramed automated machines have the ability to prepare drinks to order for waiters and waitresses. There’s also new technologies that allows patrons to pay at the table instead of a cashier. All told, MGM’s initiative is to eliminate 2,100 jobs by the end of the year 2020.

In Las Vegas, the MGM will have to work around the powerful Culinary Union to get approval for such changes due to union contract obligations. The Culinary Workers Union Local 226 and Bartenders Union Local 165 represent 60,000 workers in Las Vegas and Reno.

Gambling Growing Online and Offline
The announce certainly got the attention of union representatives. According to Culinary Union Secretary Geoconda Argüello-Kline, “Contracts have innovative automation and technology language, which set clear goals for worker retention, job training, advance notice of implementation, and severance package based on years of service if workers are laid off.” She added that the union “will be monitoring the situation closely … to ensure that the company follows the contract.”
Additionally, MGM’s proposal is receiving less than optimum support from investors. According to Union Gaming analyst John DeCree, “We found very few investors giving credit to the MGM 2020 initiative, and many questions were asked about timing and examples of cost saves.”

These kinds of changes are not likely confined to the US or land-based casinos. Certain innovations could affect online operations, like the ones found here at casinomir.com/gambling-sites, and land-based casinos all over the world. Online gambling sites are getting more and more popular for every year.

All gambling operators are in a battle for customers. At the same time, profitability is still the number one concern. As the gambling industry exposes itself to new technology and innovations, jobs are going to be put at risk.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: Innovation is Making Waves in the Gambling Industry

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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WinSpirit Launches “Wish Express” — A Holiday Campaign Bringing Back the Magic of Dreams

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This festive season, WinSpirit Casino has launched a heartwarming campaign called Wish Express — a New Year campaign that invites players to share their most genuine wishes, with one lucky dream set to be made real by WinSpirit itself.

Inspired by the childhood tradition of writing letters to Santa, this campaign turns nostalgia into an interactive community experience. Instead of mailing wishes to Lapland, participants can now send them aboard a virtual train — the Wish Express — and receive rewards simply for taking part.

Journey of wishes and rewards

The idea is simple yet full of holiday spirit. It brings back that familiar childhood feeling — when the world felt a little more magical, and every twinkle of a holiday light promised something wonderful was about to happen.

This campaign taps into that sense of wonder, inviting players to dream freely and feel the joy of small surprises along the way. Players share a personal wish through a special form, and every step along the way brings something special in return:

  • 20 Free Spins just for sharing your wish.
  • 50 Free Spins if your wish is featured on WinSpirit’s social channels.
  • 100 Free Spins if the community picks your wish as the most inspiring.

And the highlight? One particularly heartfelt wish will be fulfilled in real life, turning a sincere online story into a true holiday miracle.

Celebrating sincerity

Beyond the bonuses, the project’s real goal is to remind players about the joy of believing — not in luck, but in kindness and possibility. Players, streamers, providers and media have already joined the initiative, turning it into a shared celebration of optimism and festive warmth.

Some of the wishes already shared are as heartwarming as they are diverse. One player dreams of a world where everyone does just one good deed a day. Another one wishes to reunite with a sibling they haven’t seen in years. And our partners? They’re dreaming too — from more smiles in 2026 to a future with four-day work weeks and more time to truly live.

WinSpirit invites everyone to take part — not only by sharing their own wish, but also by following the stories of others, discovering what the community dreams about, and voting for the most inspiring ones.

Through its warm storytelling and genuine tone, Wish Express feels less like a promotion and more like a celebration of shared dreams — a reminder that magic still exists when we choose to believe. What’s your wish — the one you’ve held onto for years? Share it with WinSpirit, and let’s see if this holiday season brings it to life.

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Ho-Ho-Hold onto Your Wins! Booming Games Takes Festive Fun to the Next Level with Santa in Vegas!

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This holiday season, Santa’s traded in his sleigh for a private jet and touched down on the Vegas Strip! Santa in Vegas delivers festive fun and flashy riches in a vibrant 5×4 slot packed with luxurious symbols, glittering lights and that famous Booming Games excitement. Spin through jets, limos, watches and shimmering gifts as you chase down wild wins in the city that never sleeps.

Look out for the Santa Collect feature in the base game: Red Santa collects Coin symbols to trigger the Coin Collection bonus, while Golden Santa gathers Scatter symbols to randomly trigger the coveted Free Spins feature.

Trigger the Free Spins bonus and experience the exciting symbol upgrade feature. With every spin, low-paying symbols can be eliminated and high-paying symbols can be upgraded, boosting your chances for bigger and brighter wins!

The excitement peaks in the Gift Spin, a guaranteed spin at the end of Free Spins where every Wild you’ve collected during Free Spins is dropped onto the reels in a powerful finale, with up to 20 Wilds unleashed for explosive win potential.

With seasonal cheer, golden glamour and a sleigh-full of win potential, Santa in Vegas brings you the ultimate Christmas party on the Strip. Time to jingle all the way to jackpot city!

Play Santa in Vegas now!

Santa in Vegas is all about turning up the holiday cheer with a Vegas twist,” said Craig Asling, Director of Games at Booming Games.

“We’ve mixed bright visuals, exciting features and plenty of win potential to deliver a game that’s both festive and full of fun,  it’s Christmas with a touch of Vegas sparkle.”

The post Ho-Ho-Hold onto Your Wins! Booming Games Takes Festive Fun to the Next Level with Santa in Vegas! appeared first on European Gaming Industry News.

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Vixio Announces Winners for the 2025 Global Regulatory Awards

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Vixio, a leading provider of regulatory intelligence solutions, unveiled its 2025 Global Regulatory Awards (GRAs) winners last night during an event in London.

More than 300 industry leaders, regulatory experts, and esteemed professionals of the global gambling industry attended the prestigious event. The independently judged GRAs recognise and celebrate the achievements of individuals, teams, and organisations in the gambling industry who have excelled in compliance, corporate social responsibility, and safer gambling.

The ninth annual awards ceremony recognised winners across 22 categories.
Notable winners on the evening included Playtech, Casino Guru, and Kambi.

Vixio also recognised outstanding individuals, such as Bill Curtis of DraftKings, named Compliance Professional of the Year, Corinne Valletta of Betsson Group, awarded Chief Compliance Officer of the Year, and Wes Himes, who was recognised with the Special Award for Compliance Lifetime Achievement.

“Thank you to everyone who joined us at last night’s Global Regulatory Awards in London,” stated Mike Woolfrey, CEO of Vixio. “This year has seen significant regulatory change across the industry, making the quality of entries even more impressive. Our independent judges did a fantastic job in selecting the winners, who truly represent the highest standards in regulatory compliance. Congratulations to all, and we look forward to welcoming you to the 10th annual Global Regulatory Awards next year!

Awards were presented by category sponsors: Docaposte, DraftKings, eCOGRA, Gaming Associates and White Bullet.

The award evening was associate-sponsored by: Greentube, San Manuel Tribal Gaming Commission, Scientific Games, and Soft2Bet.

The 2026 Global Regulatory Awards presentation will celebrate the 10th annual GRA event and is set to take place on November 18th, returning to the historic Grand Connaught Rooms in Central London.

The official 2025 winners are as follows:

AML or MLR Professional of the Year
Eleni Panagiotopoulou, SOFTSWISS

Award for Commitment to Compliance by a Supplier
GeoComply

Award for Commitment to Compliance by an Operator
Tipico Games

Chief Compliance Officer of the Year
Corinne Valletta, Betsson Group

Compliance Innovator of the Year
Sharp Vision

Compliance Lifetime Achievement Special Award
Wes Himes

Compliance Professional of the Year
Bill Curtis, DraftKings

Compliance Rising Star Special Award
Medisha Moodley, Games Global

Compliance Team of the Year
Playtech

Head of Regulatory Affairs or Government Relations of the Year
Devon Dalbock, GLI

Legal Team of the Year
Kambi

Marketing Compliance Team of the Year
Catena Media

Outstanding Contribution to Safer Gambling
Casino Guru

 

Outstanding Contribution to Sports Betting Integrity
ALTENAR

Outstanding Individual Contribution to Safer Gambling
Dr. Michael Auer, Neccton

Payment Service or Solution Provider of the Year
Paysafe

RegTech Provider of the Year
Mindway AI

Regulatory Initiative of the Year
Gambling Regulatory Authority (URHH SK)

Regulatory Law Firm of the Year
Bird & Bird

Regulatory Lawyer or In-House Counsel of the Year
Behnam Dayanim, Orrick Herrington & Sutcliffe LLP

Responsible Gambling Service or Solution Provider of the Year
BetBlocker

Testing Service or Solution Provider of the Year
BMM Innovation Group

The post Vixio Announces Winners for the 2025 Global Regulatory Awards appeared first on European Gaming Industry News.

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