Connect with us

728x90 banner available here

Latest News

How Do Casino Providers Listen to Players?

Published

on

How Do Casino Providers Listen to Players?Reading Time: 2 minutes

 

When it comes to gaming today, compared to many years ago, one of the striking improvements is the ability as a fan of the game to have some kind of control over the direction it takes. While, usually, this control is still dependent on many factors, the mere idea that posting opinions on social media – especially so if there are many similar ones – can actually influence the next instalment of the game. When it comes to online casino, this principle remains. Fans of gaming can send messages to the games developers to let them know what they might want to play or not want to play. This can be monitored through the number of players, the games they play, and also qualitatively on social media and other online forums. So, how have online casinos used audience information to become better?

Customer Service
It might seem obvious, but having a good amount of customer service options can be a huge distinguishing factor in choosing an online casino. Social media is one way in which fans can contact the providers of the games and, if done publicly, can begin discussions about favourite games, the best methods of cashing out, or even themes that people want to see done more. As well as social media, traditional methods of customer service and contact points are crucial. In fact, as casinoportalen.dk shows us, being able to contact someone in customer support is one of the six Danish regulations for online casino. These regulations help to ensure that a site offers the best possible experience for the player. So, to include the need for customer support in this shows that it is an incredibly important facet of a successful online casino.

Game Selection
The game selection and the ability to choose from a wider range is arguably one of the most important parts of an online casino’s offering. The greater the game selection, the more likely players will stick around and new players will find something they enjoy. These games can come from themes or branded elements that attract players, from video and audio content which provides something extra for players, or even from a type of gameplay. As medium.com shows, gamification is increasingly important. Gamification of online slots means that there are a wide range of extra elements associated with progressing through slot games, while live modes of these games mean that players are able to see a dealer in roulette, blackjack, baccarat and poker. Being able to see a live dealer could also be a factor as it shows a commitment to the latest streaming technology as well. Game selection could be the defining factor for players.

The two main aspects of a successful online casino are the range of games for players and the feeling that they are properly cared for. That’s why social media monitoring of what players like or dislike about games is important. As is the ability to hear from customers who might have something important to share with the provider.


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: How Do Casino Providers Listen to Players?

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

Latest News

EGT to present its latest gaming solutions at SiGMA Central Europe 2025

Published

on

Reading Time: 2 minutes

EGT is thrilled to announce that it will participate in SiGMA Central Europe 2025. Visitors to the event, which will be held in Rome from November 4th to 6th, will be able to see the newest developments from the company’s portfolio alongside its well-established products at stand 2038.

Among the highlights in the selection for the show will be two models from EGT’s latest series of slot cabinets SupremeS 32-32 ST and S 55 V ST. Powered by the Exciter IV platform and standing out with an eye-catching outlook with captivating UHD 4K displays, numerous interactive features, and user-friendly ergonomics, these machines are created to provide a superior experience. They will reveal the wide variety of games of the top-performing Supreme Selection series mixes: Mega Supreme Fruits Selection, Supreme Green, and Supreme Red Selection.

The popular General Series will also be presented by two of its most successful cabinet models – the G 50 C ST and the G 50 J2 ST. They will offer the attendees the chance to try their luck and win big with the hit jackpots Bell Link, Bell Link Boost, as well as Gods & Kings Link with its new multigame Gods & Kings Link 2, enriched with even more exciting titles.

The Compact 6 Roulette, the newest addition to the company’s ETG portfolio, will be on display as well. Including sleek design, American roulette, and multiple options for connection to other EGT Automated Roulette units, it will definitely won’t go unnoticed by the guest at the stand. Alongside the Power HD multigames, the roulette will invite players to explore the astonishing world of Supreme Green Union, offering a fascinating blend of video slots, Blackjack, Baccarat, roulette, and Keno.

At stand 2050 EGT Digital will also demonstrate its ever-growing array of iGaming solutions, covering instant and casino games, as well as the in-house developed betting platform X-Nave, providing operators with the technology and tools they need to build and maintain a successful business online.

Nadia Popova, Chief Revenue Officer and VP Sales & Marketing at EGT, shared her enthusiasm regarding the upcoming edition of the show: “SiGMA Central Europe continues to evolve as a high-value meeting point for the industry, and we are proud to be part of it. Our goal is to present not only our strong product selection but also our vision for sustainable growth and technological excellence. The event brings together decision makers shaping the industry’s future, and we are ready to contribute with solutions that combine performance, reliability, and a deep of market insight.”

The post EGT to present its latest gaming solutions at SiGMA Central Europe 2025 appeared first on European Gaming Industry News.

Continue Reading

Latest News

FURIA Pulls Off the Reverse Sweep to Win Thunderpick World Championship 2025

Published

on

Reading Time: < 1 minute

Thunderpick, the leading esports betting platform delivering fans cutting-edge tools and experiences, announced that FURIA has emerged victorious at the Thunderpick World Championship 2025 — one of the tournament’s most competitive editions yet, featuring four of the world’s top 10 ranked teams. FURIA takes home the $500,000 first-place prize, with KSCERATO earning his first Grand Final MVP.

FURIA’s steady performance and relentless focus were on full display throughout the tournament, culminating in a Finals victory over Natus Vincere. After NAVI went up two maps to zero, FURIA did what many thought was impossible and completed a dominant reverse sweep with a 13:1 on the decisive map.

Natus Vincere finished second place, earning $150,000. The MongolZ, who won the Thunderpick World Championship last year, finished third after defeating Aurora earlier in the day, receiving $70,000 and $50,000, respectively. Venom, 9z, Imperial and OG all placed fifth through eighth, taking home $20,000 each.

“It is a privilege to congratulate FURIA as the Thunderpick World Champions! This tournament was thrilling, featuring exceptional gameplay. The success of our World Championship is thanks to the incredible teams, streamers, partners, staff, and everyone behind the scenes who made it possible, as well as the passionate fans who make this event so special,” said Kelly Sanders, Head of Strategy at Thunderpick.

This year marks the third consecutive Thunderpick World Championship. Last year, The MongolZ stunned HEROIC to claim their third international title of the season, cementing their status on the global CS2 stage. In 2023, FaZe Clan took the crown after defeating Virtus.pro, with Robin “ropz” Kool earning the MVP title. The TWC 2025 Finals are presented in collaboration with Hotspawn, a leading hub for esports news and analysis.

The post FURIA Pulls Off the Reverse Sweep to Win Thunderpick World Championship 2025 appeared first on European Gaming Industry News.

Continue Reading

Latest News

The Danish Gambling Authority Wins International Award for Education Programme in Secondary Schools

Published

on

Reading Time: 2 minutes

 

For the second year in a row, an initiative from the Danish Gambling Authority has been recognised as the best in the world by international peers. At a major conference in Toronto, Canada, the Authority received the Best responsible / safer gambling initiative award for its engaging educational sessions in Danish secondary schools. The jury particularly highlighted how the programme has clearly influenced young people’s attitudes towards gambling.

The award is presented by the International Association of Gaming Regulators (IAGR) – a network of 81 gambling authorities from around the world that meet annually to discuss key cross-border issues. Last year, the Danish Gambling Authority won with its campaign The One-Armed Bandit. Now, another trophy is heading to Denmark.

Since 2022, the Danish Gambling Authority has offered free presentations to secondary schools across the country – more than 200 so far.

“Gambling plays a big role in many schools. In some classrooms, gambling has almost become part of the everyday culture. It distracts from learning and can lead to addiction. That’s why we developed our own educational programme to help students understand how gambling works and where to seek help if it gets out of hand,” said Anders Dorph, Director of the Danish Gambling Authority.

The presentations are delivered by a team of eight staff members from the Danish Gambling Authority, typically working in pairs. They are held in individual classes to ensure maximum participation. A real roulette table is a key feature, providing students with a tangible understanding of how games of chance operate.

“Our goal isn’t to tell students never to gamble. It’s to make sure that if they choose to play, they understand that the games are designed so the player will lose money over time,” said Heine Jakobsen, Special Adviser and coordinator of the programme, who accepted the award in Toronto on behalf of the Authority.

Impact studies show a clear shift in students’ attitudes towards gambling. The Danish Gambling Authority conducted surveys before and three months after each visit – and the results speak for themselves:

Before the session, 64% said they gambled to win money. Three months later, that number had dropped to 54%.

The share of students gambling for entertainment rose from 70% to 87%.

This shift – from gambling to make money towards gambling as entertainment – demonstrates that the Danish Gambling Authority’s message is resonating with young people.

The interactive approach and measurable results are key reasons why the Danish Gambling Authority has now received the award for the second consecutive year.

The jury’s motivation read: “For an interactive, school-based education programme that engages young people with practical demonstrations and surveys evidencing shifts away from gambling ‘to make money’ towards safer play and awareness of help services.”

“We are truly honoured to receive this award. It’s vital that young people understand gambling as entertainment – not a shortcut to easy money. By meeting them with honesty and engagement, we’ve managed to make responsible gambling relevant and accessible for our target group. I’m proud that the jury recognised this, and that our work can inspire other regulators around the world,” said Anders Dorph.

The post The Danish Gambling Authority Wins International Award for Education Programme in Secondary Schools appeared first on European Gaming Industry News.

Continue Reading

Trending

EEGaming.org is part of HIPTHER, parent brand of various prominent news outlets and international conferences. These platforms and events span a wide range of industries, including Entertainment, Technology, Gaming and Gambling, Blockchain, Artificial Intelligence, Fintech, Quantum Technology, Legal Cannabis, Health and Lifestyle, VR/AR, eSports, and several others. This indicates that EEGaming.org is part of a larger network that focuses on a diverse array of sectors, particularly those related to cutting-edge technology and modern lifestyle trends.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2025 HIPTHER. All Rights Reserved. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.