Connect with us

728x90 banner available here

Latest News

#PragueGamingSummit3 announces Alina B Gleiss (Zendesk), Dr. Manfred Galdes (ARQ Group Malta) Francesco Baranca (Federbet), and Martin Stöfler(OSM Solutions)

Published

on

Reading Time: 5 minutes

 

As announced earlier this week, we are honored to host an important panel discussion which focuses on several topics that include IT Security, Safe Gambling, AML, KYC, CRM, Match-fixing and the use of AI in Responsible Gambling.

For such an interesting topic selection, a seasoned speaker lineup has been added in order to best achieve the goal of debating with the best in the verticals.

You can read more about the speakers of the “(Horus Session) Safe Gambling – IT security and AML / KYC” panel discussion below. They will join Kim Mouridsen (Professor at Aarhus University, Founder and Managing Director Cercare Medical, Founder at Mindway AI) and Pieter Remmers (CEO, Assissa), the moderator of the panel.

Picking the right CRM for Responsible Gambling with Alina B Gleiss (EMEA Sales Manager at Zendesk)

Alina has 10 years of experience in SAS Sales Leadership and International Team Management, and she aims to excel in the delivery of Zendesk’s Customer Service Solution to the Central EMEA Market.

One of her main drivers is the successful implementation of one of the Garter Magic Quadrant leading CRM & Customer Support Software solutions. This success is key to making the Customer Service domain a far better and customer-centric driven environment for all, setting up all companies for growth and success through better and innovative customer experience.

IT Security with Martin Stöfler (Co-Founder, OSM Solutions)

Martin has worked in the IT Security and Compliance field since 2001. He has excelled in a wide variety of roles ranging from penetration testing to heading up the security and compliance teams for major international B2B and B2C iGaming providers. Having been on the forefront of entering newly regulated markets in Europe and the US, he has accumulated a vast amount of experience in the practical aspects of online gaming regulations from an operator and platform provider perspective.

In 2017 Martin co-founded the Austrian Startup OSM Solutions, which focuses on iGaming security and compliance and is about to launch a revolutionary compliance product which will support operators and regulators through the often very complex processes of audit and certification management.

Martin is a former IT Security & Compliance Manager at NYX Interactive (Currently SG Digital) and has also worked with Amaya Gaming Gaming Group.

Combating Match-fixing with Francesco Baranca (Chairman of Committee on Ethics and Fair Play of Football Federation of Ukraine, Secretary General at FederBet Austria & Belgium)

Francesco Baranca is an expert in detecting fixed matches, who has revealed hundreds of matches featuring unfair players and teams over the years of his work.

Francesco is an Italian national who is the Secretary-General of FederBet, an anti-match-fixing organization based in Brussels.

He was head of the legal department of Stanleybet Malta Ltd. from 2001 to 2006, GoldBet Sportwetten GmbH from 2006 to 2009, and SKS365 GmbH from 2009 to 2013.

He has a Masters Degree in Law from Università Cattolica del Sacro Cuore, in Milan.

He speaks Italian, English, French, Spanish and German.

Francesco has been newly elected as Chairman of the Committee for Ethics and Fair Play of the Football Federation of Ukraine.

AML / KYC with Dr. Manfred Galdes (Partner at ARQ Group Malta)

Until two years ago Manfred held the position of Director of the FIAU, Malta’s financial intelligence unit. During his eight-year tenure, he acted as the operational head of the FIAU, which besides being the country’s FIU is also the body responsible for the supervision of all obliged entities (both financial entities and DNFBPs) under Maltese law. He also previously held the position of Manager, Legal and International Affairs Unit at the Malta Financial Services Authority, the single regulator responsible for the supervision of all banks, financial institutions and other entities providing financial services operating in or from Malta.

During his tenure at the FIAU, Manfred spearheaded the development of an effective risk-based supervisory framework and dedicated himself to refining Malta’s capabilities in fighting financial crime both through his efforts within the FIAU but also through his involvement in other high-level domestic committees. He was also entrusted with the coordination of Malta’s first AML/CFT national risk assessment.

Over the years he represented Malta on international bodies and expert groups such as the EU Expert Group on the Prevention of Money Laundering and Financing of Terrorism, the EU FIUs Platform and the Egmont Group. He was also a member of Malta’s delegation to MONEYVAL for several years and Malta’s delegation to the Conference of the Parties set up for the purpose of assessing adherence to the Council of Europe Convention on Laundering, Search, Seizure and Confiscation of the Proceeds from Crime and on the Financing of Terrorism (CETS no°198) for two years.

In September 2016 Manfred joined the ARQ Group, a multi-disciplinary professional firm, as Managing Director of ARQ Risk & Compliance, leading a team of professionals providing specialist advisory and support services to private and public entities in the field of financial crime compliance. He is also a partner of Fenech Farrugia Fiott Legal, a Malta-based law firm with offices in Valletta and Birkirkara.

Today he advises a number of banks, financial institutions, and top-tier gaming companies and assists them with strengthening their compliance structures and systems. He also leads a team of international experts that provide advisory services to governments and public institutions involved in the prevention, supervision, detection, and investigation of financial crime.

In July 2018 Manfred was appointed Chairman of the ARQ Group.

Do not miss this opportunity to attend the leading conference in the region which offers the option for both new companies and veterans, to learn about industry insights and compliance updates, while also take part in several industry related discussions with the leading groups that are at the forefront of the gambling industry in the Czech Republic, Slovakia, Poland, Austria, Switzerland, and Germany.

You can Register here or View the Agenda


Source: Latest News on European Gaming Media Network
This is a Syndicated News piece. Photo credits or photo sources can be found on the source article: #PragueGamingSummit3 announces Alina B Gleiss (Zendesk), Dr. Manfred Galdes (ARQ Group Malta) Francesco Baranca (Federbet), and Martin Stöfler(OSM Solutions)

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

Latest News

Bazoom Becomes the Official Sponsor of Gamblers Connect’s SiGMA Central Europe Delegation

Published

on

Reading Time: < 1 minute

Gamblers Connect, the award-winning iGaming affiliate and media platform,  is excited to share that Bazoom will be the official sponsor of Gamblers Connect’s delegation at the upcoming SiGMA Central Europe Summit in Rome, Italy.

As one of Gamblers Connect’s long-standing partners and one of the most trusted link-building and content platforms in the iGaming industry, this collaboration is another great example of creating real impact through strong partnerships. Both companies share the same vision, building with quality, not noise, and this sponsorship perfectly reflects that shared belief.

Thanks to Bazoom’s support, the Gamblers Connect team will have a greater presence at one of Europe’s most important iGaming events, connecting directly with operators, affiliates, and industry leaders from all over the world.

Gjorgje Ristikj, Founder & CEO at Gamblers Connect: “Thanks to Bazoom Group’ support as our sponsor, Gamblers Connect will be present at SiGMA Rome. Partnering with companies that believe in our mission and invest in our growth is exactly what allows us to show up, connect and deliver even more value.”

Bazoom’s innovative platform has become an essential ally for companies looking to strengthen their digital footprint. With access to nearly 100,000 verified media outlets worldwide, the platform makes it easier than ever to acquire quality backlinks and tailored content that drives real growth, all through a transparent, pay-per-link model.

Kristoffer Krog, Head of Global Partnerships at Bazoom: “At Bazoom we always strive to stay ahead of our competition and maintain our position as industry leader within link building. The partnership with Gamblers Connect for SiGMA Rome reflects exactly that, as we share the same ambitions, know-how and expert knowledge within the industry.”

The post Bazoom Becomes the Official Sponsor of Gamblers Connect’s SiGMA Central Europe Delegation appeared first on European Gaming Industry News.

Continue Reading

Latest News

A Record-Breaking Win on the Eve of Diwali Lights Up an Indian Expat’s Life Forever

Published

on

Reading Time: < 1 minute

The UAE Lottery has made history as it officially announces the first-ever Grand Prize winner of AED 100,000,000, a moment that marks an unprecedented milestone for the country’s entertainment and gaming industry.

Anilkumar Bolla, a 29-year-old Indian national and long-time Abu Dhabi resident, struck gold in The UAE Lottery’s 23rd Lucky Day Draw #251018 held on Saturday, October 18, 2025, becoming an instant multimillionaire and forever signing his name in The UAE Lottery’s record books.

At the time of the draw, Anilkumar was at home relaxing when he received the life-changing call from The UAE Lottery. A loyal participant since the lottery’s launch, he was completely shocked and overjoyed by the news, admitting he still can’t believe it happened. Anilkumar first shared the exciting news with a colleague before calling his brother back home in India.

The post A Record-Breaking Win on the Eve of Diwali Lights Up an Indian Expat’s Life Forever appeared first on European Gaming Industry News.

Continue Reading

Latest News

Movers and Shakers: 24/7 Content, Strict Integrity, and Constant Feedback – BETER’s Approach to Sustainable Partnerships

Published

on

Reading Time: 4 minutes

“Movers and Shakers” is a dynamic monthly column dedicated to exploring the latest trends, developments, and influential voices in the iGaming industry. Powered by GameOn and supported by HIPTHER, this op-ed series delves into the key players, emerging technologies, and regulatory changes shaping the future of online gaming. Each month, industry experts offer their insights and perspectives, providing readers with in-depth analysis and thought-provoking commentary on what’s driving the iGaming world forward. Whether you’re a seasoned professional or new to the scene, “Movers and Shakers” is your go-to source for staying ahead in the rapidly evolving iGaming landscape. 

 

We spoke with Oleg Onegov, Head of Strategic Partnerships & Account Management at BETER, about the fast-betting provider’s approach to cultivating, strengthening, and sustaining relationships with partners.

 

Can you tell us about your career journey and your current role as Head of Strategic Partnerships & Account Management at BETER?

​I’ve been working in the betting and iGaming industry for several years, mainly focusing on client relations and business development. Over time, I realised that my strongest skill was in building long-term partnerships and helping clients derive real business value from the products they use. At BETER, I lead the Strategic Partnerships & Account Management team, focusing on ensuring we deliver not only content but also help operators and aggregators grow with it—whether through improved integrations, new products, or data-driven insights. This is critical to scaling BETER’s presence in the esports and sports ecosystem. My role also sees me work closely with internal and external stakeholders to deliver value-driven solutions that support operational excellence and long-term commercial goals.

 

Different operators and aggregators have different needs. How do you and your team ensure that BETER’s products and solutions remain in demand and are continuously aligned with each client’s evolving business and market changes?

BETER is renowned for providing 24/7 live streaming, real-time data, and hyper-accurate odds for approximately 700,000 fast-paced esports and sports events annually, offering up to 50 markets per event with an average operator margin of 7.5% or higher.

Our esports portfolio includes ESportsBattle tournaments featuring eFootball, eBasketball, eHockey, and eTennis. Our sports portfolio includes the Setka Cup table tennis series, BSKT Cup basketball league, GTR Cup tennis tournaments, and Padel tennis, as well as coverage of official cricket tournaments and leagues worldwide.

In addition to our fast-paced content, we offer a comprehensive Esports Odds Feed, delivering market-leading odds with the highest uptime for more than 450 tournaments worldwide. This includes over 40,000 pre-match and live events annually across popular titles such as CS 2, Dota 2, League of Legends, Valorant, and more.

We are also continuously working on obtaining regulatory approvals in all major markets globally, including U.S. states such as New Jersey and Colorado, where our content is live on bet365’s local domains.

When it comes to ensuring that our products remain in demand and aligned with each client’s evolving business and market changes, our approach is never “one size fits all.” My team and I maintain close communication with every partner to ensure we’re consistently meeting their needs. Some clients aim to maximise esports engagement, others focus on traditional sports, while some want to experiment with new formats such as eTennis or Padel—or even launch fully branded, customised tournaments like our dedicated eFootball series designed specifically for operator needs.

We constantly review performance data, align on KPIs, and adjust delivery or features accordingly. Moreover, our product roadmap is highly flexible—we prioritise developments that bring the most value to our clients’ business models. Ultimately, close collaboration with operators and aggregators helps us understand regional specifics and tailor our products to different markets, while our agility in implementation and regulatory readiness give partners confidence that BETER’s solutions will continue to fit their evolving needs.

 

Many companies emphasize client success at the start of a relationship, but sustaining it over time is much more challenging. What specific processes, practices, or approaches does BETER use to support clients throughout the entire journey and ensure that partnerships grow into long-term, trust-based relationships?

At BETER, client success is ongoing. My team runs regular business reviews and performance check-ins, where we don’t just present numbers but also propose explicit next steps. We involve product managers at the beginning of new partnerships, so clients can see how their feedback translates into real improvements. Transparency is also key, and we share daily reports, monitor incidents in real time, and communicate openly if something needs fixing. This kind of consistency and accountability builds trust and makes our partnerships long-lasting.

 

Feedback loops are vital. How does BETER work with client feedback, and in what ways does it influence your product development and solution improvements?

Feedback is at the core of how we evolve. We collect it in various ways, including through structured NPS surveys, regular calls, daily chats, and even during integration discussions. Every input gets logged and shared across product, trading, and IT teams.

Many of our most successful launches, such as new esports markets for Dota 2 and CS 2 titles in our coverage of tournaments worldwide, came directly from client requests. Our eTennis series also originated from a product discussion sparked by a client’s feedback, which expressed the need for completely new offerings for their bettors.

What matters is not just listening, but also closing the loop and showing the client how their feedback shaped the roadmap and what the result looks like in practice.

 

What are the most important pillars of BETER’s operations that operators or aggregators pay the most attention to—both when entering into a partnership and throughout the entire collaboration?

From my experience, there are four pillars clients care about most.

First is content quality and variety — at BETER, we offer fresh and engaging disciplines such as eFootball, eBasketball, and eTennis, supported by diverse game formats.

Second is reliability, especially when it comes to uptime, latency, and the accuracy of our data feeds and live streams. That’s why our team works tirelessly to maintain the highest possible uptime across all our products.

Third is integrity and compliance — operators need confidence that the product is fair, transparent, and secure. Our dedicated Integrity team ensures that only 0.01% of matches have been flagged as suspicious.

Finally, there’s our approach to partnerships — we’re not just a provider; we act as an extension of our partners’ teams, ready to adapt and innovate together.

This combination of high-quality content, operational excellence, trust, and genuine collaboration is what keeps our partnerships strong from day one — and well into the future.

The post Movers and Shakers: 24/7 Content, Strict Integrity, and Constant Feedback – BETER’s Approach to Sustainable Partnerships appeared first on European Gaming Industry News.

Continue Reading

Trending

EEGaming.org is part of HIPTHER, parent brand of various prominent news outlets and international conferences. These platforms and events span a wide range of industries, including Entertainment, Technology, Gaming and Gambling, Blockchain, Artificial Intelligence, Fintech, Quantum Technology, Legal Cannabis, Health and Lifestyle, VR/AR, eSports, and several others. This indicates that EEGaming.org is part of a larger network that focuses on a diverse array of sectors, particularly those related to cutting-edge technology and modern lifestyle trends.

Contact us: [email protected]

Editorial / PR Submissions: [email protected]

Copyright © 2015 - 2025 HIPTHER. All Rights Reserved. Registered in Romania under Proshirt SRL, Company number: 2134306, EU VAT ID: RO21343605. Office address: Blvd. 1 Decembrie 1918 nr.5, Targu Mures, Romania

We are constantly showing banners about important news regarding events and product launches. Please turn AdBlock off in order to see these areas.