Latest News
iMovo partners up with DigitalGenius – The Artificial Intelligence (AI) Platform for Customer Service
Reading Time: 3 minutes
iMovo, a leader in Customer Experience Management (CEM), Big Data Analytics, Workforce Management and DigitalGenius, the Artificial Intelligence (AI) platform for customer service, announced a new partnership that will allow them to help organisations improve their customer service operations, create new efficiencies and generate value and cost savings through the adoption of Artificial Intelligence (AI).
Customer service management has been a main focus for iMovo, since the inception of the company in 2010. As the complexity of managing customers’ interactions and expectations with a business, is continually increasing, it became increasingly clear to iMovo that its own customers needed technology that would radically enhance productivity without impacting the bottom line of the company in an exponential way. The advent of AI in customer service, brings with it a lot of opportunities, more so as it builds on existing investments organisations have made in customer service.
The partnership between DigitalGenius and iMovo has a broad scope and will see the two companies co-operating to work with customers across several industries and markets, including iGaming, retail, utilities, financial services and the travel industry. By combining iMovo’s deep expertise in CRM especially with platforms such as Salesforce, Zendesk and Dynamics CRM with the powerful DigitalGenius AI platform, customers will be able to benefit from introducing AI to rapidly reduce costs and enhance the working lives of their customer service personnel.
DigitalGenius is an AI platform that helps put your customer service on autopilot by understanding conversations and automating repetitive processes. The company was founded in 2013 and has been seed funded by leading venture capital funds including Salesforce Ventures.
Commenting on this new partnership, Pierre Mallia, Managing Director at iMovo said “Our partnership with DigitalGenius propels us into an exciting new area of technology and business. It brings to bear the strategy we laid out 3 years ago when we set AI as a business goal to provide a unique offering to our customers. We have a lot of experience working with organisations across several countries and we see a lot of scope in helping these organisations to innovate and move their customer service departments into the sphere of AI.
With nearly a decade of working in the field of customer service automation behind us, organisations are increasingly seeking us out to advise them as to how to approach automation and customer service team enablement. With DigitalGenius we are now able to offer expert and practical experience in seeing how AI can help their organisation. We believe that this allows us to give our customers more transformative advice and expertise with the unique blend we bring to the market.”
Dmitry Aksenov, CEO and Founder at DigitalGenius, added “We’re delighted to partner with iMovo to extend our leadership in AI-powered customer service automation to new customers and markets. Their platform and market expertise is a strong and exciting complement to the solutions we’ve built for our customers, and we look forward to a deep and fruitful partnership with iMovo.“
For more information about iMovo please visit www.imovo.com.mt or send an email to [email protected].
About iMovo:
iMovo specialises in Customer Experience Management (CEM), Business Intelligence (BI) Big Data Analytics, Workforce Management (WFM) and Artificial Intelligence (AI). Blending some of the most innovative technology solutions in the market with a formal advisory approach, iMovo enables organisations to build long-term value relationships with their customers resulting in consistent & profitable growth.
iMovo is a Premier Solution Provider for Planday, Qlik, Salesforce, Tableau, Talend and Zendesk.
About DigitalGenius:
DigitalGenius is the AI platform that puts your customer support on autopilot by understanding conversations, automating repetitive processes and delighting your customers. The platform is powered by deep learning that understands your customers’ objectives, then drives automated resolutions through APIs that connect seamlessly to your own backend systems. This is the practical application of AI that delivers the concrete ROI you’ve been waiting for.
The DigitalGenius AI platform is used by KLM Royal Dutch Airlines, The Perfume Shop, Air France and other forward-looking businesses to improve their operations through the use of practical, AI-powered customer service automation. Learn more about how it works at digitalgenius.com.
Source: Latest News on European Gaming Media Network

Latest News
SPAYZ.io expands payment network across Asia, Africa, and the Middle East
Reading Time: 2 minutes
SPAYZ.io, a global payment service provider has expanded its payment network to four new countries across Asia, Africa and the Middle East, with new payment integrations in Turkey, Egypt, South Africa, and Tanzania.
Merchants in Turkey can access Havale bank for pay-in and payout transactions. In Egypt and Tanzania, SPAYZ.io has introduced Mobile Money solutions, supporting the growing demand for mobile-first financial services. Finally, in South Africa, the company has rolled out EFT bank transfer capabilities, providing a reliable and widely adopted payment method for local and international merchants.
Looking to Q4 2025, SPAYZ.io will be launching services in the United Arab Emirates and Singapore. In the UAE, merchants will soon be able to utilize bank transfer options for both pay-in and payout transactions, supporting the region’s dynamic and digitally driven economy. In Singapore, SPAYZ.io will offer PayNow for pay-ins and bank transfers for payouts, aligning with the country’s advanced financial infrastructure and consumer preferences for fast, secure digital payments.
SPAYZ.io will be exhibiting at SIGMA Rome to discuss its current and future payment solutions, including these new launches, as it plans for a host of new announcements in the coming months. Partners, merchants, and industry leaders can visit Booth 6007 at Fiera di Roma from 3rd to 6th November 2025, to find out more and discuss opportunities for collaboration.
Tatjana Meluskane, Chief Commercial Officer, commented: “We’re not just watching the rise of digital payments in Africa, we’re proudly helping to shape it. These are still cash driven economies, where the potential of digitalisation and online payments has not been realised.
“At SPAYZ.io, our mission is to bridge that gap with infrastructure that’s not only fast and secure, but trusted. What we’re seeing now is a tipping point – mobile-first ecosystems, agent networks, and real-time bank rails are converging to redefine the payments sector. We look forward to discussing with our partners at SIGMA Rome.”
You can schedule meetings with SPAYZ.io at SIGMA Rome by emailing [email protected].
The post SPAYZ.io expands payment network across Asia, Africa, and the Middle East appeared first on European Gaming Industry News.
Latest News
Final Sixteen teams confirmed for the BLAST Rainbow Six Munich Major
Reading Time: < 1 minute
Sixteen Teams Locked In for the BLAST Rainbow Six Munich Major
8–16 November 2025 | BMW Park Arena, Munich
The countdown to the BLAST Rainbow Six Munich Major is officially on as the 16 qualifying teams from around the world have been confirmed and are set to battle it out from 8–16 November 2025.
The Major marks the final stop of the 2025 season before the Six Invitational in February next year and will see the world’s best Rainbow Six Siege teams compete for championship glory, crucial Global Standings points and a share of the $750,000 prize pool.
The action kicks off 8–13 November behind closed doors, before culminating in front of a live audience at BMW Park Arena from 14–16 November, as fans bring the noise for three days of top-tier Rainbow Six esports.
The 16 teams competing in Munich:
- Team Secret
- Team Falcons
- Team BDS
- G2 Esports
- FaZe Clan
- FURIA Esports
- Ninjas in Pyjamas
- w7m Esports
- Spacestation Gaming
- Shopify Rebellion
- M80
- Wildcard
- Dplus
- CAG Osaka
- Weibo Gaming
- Enterprise Esports
With high stakes, fierce rivalries and the final Major title of the year on the line, all eyes turn to Munich as the stage is set for an unforgettable week of competition.
Limited tickets are still available – eventim.de/en/event/blast-r6-major-munich-2025-bmw-park-20359451/?srsltid=AfmBOopQhyzSgQxb_US-Zn88vxsiuTymssx09erEQ1eVWWymEFEnisHf
Fans can grab tickets to experience the electric atmosphere live at BMW Park Arena, watch the world’s top teams battle it out for the final Major crown of 2025, and celebrate the very best of global Siege esports.
The post Final Sixteen teams confirmed for the BLAST Rainbow Six Munich Major appeared first on European Gaming Industry News.
Latest News
Cubeia expands Originals Studio with Turbo Crash launch
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Cubeia, a Sweden-based iGaming software solutions provider, has unveiled the latest addition to its Originals Studio, Turbo Crash – a fast-paced, adrenaline-fuelled game designed to test players’ instincts.
Turbo Crash challenges players to make the ultimate risk-versus-reward decisions in search of astronomical returns. Players place their bets and watch the multiplier soar higher and higher – but timing is everything. It’s possible to cash out at any moment with a single click and every round can be verified for total transparency and trust thanks to its Provably Fair design.
Turbo Crash continues Cubeia’s Originals Studio mission to create operator-first, fully brandable games inspired by its Operator-Up philosophy – built from the ground up around what operators and their players need.
Cubeia’s investment in gamification and community-driven features is reflected in its latest release with challenges, achievements, and duels all available to bring players closer together.
A very successful first year for Cubeia Originals has validated this approach, and with Turbo Crash, the company is setting the pace for what an Originals experience can become as it scales the portfolio further.
Cubeia’s Head of Sales, Caroline Björkman, said: “Launching Turbo Crash as we approach our first anniversary is the perfect way to celebrate how well Originals Studio has established itself in the market. In less than a year, we’ve launched ten distinctive titles – from Mines and Crash to Turbo Crash – and built a portfolio that operators can rely on and players genuinely enjoy.”
The post Cubeia expands Originals Studio with Turbo Crash launch appeared first on European Gaming Industry News.
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