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UKGC: Rank Group to pay penalty package for failing to protect a problem gambler
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An online operator is to pay £500,000 for failing to follow Gambling Commission rules which protect problem gamblers.
A Commission investigation revealed that Rank Group failed to interact with a customer who was displaying problematic behaviour, contacted him during a self-exclusion period (1) and did not follow rules for the provision of credit.
The failures relate to a customer who gambled substantial amounts with Rank’s land-based Grosvenor Casino and online at www.grosvenorcasinos.com. In one 24-hour period the customer lost £1m that had been credited to his account.
Richard Watson, Gambling Commission executive director, said: “We expect all operators to protect any consumer who maybe experiencing problems with their gambling, and operators shouldn’t fall into the trap of thinking that VIP customers don’t experience difficulties.
“No matter how wealthy customers are, operators still need to monitor them effectively to ensure they aren’t showing signs of problem gambling. It is certainly not appropriate to visit customers during a period when they are self-excluded.
“This penalty package would have been a lot higher were it not for the positive action Rank took in terms of self-reporting their failures and being open and transparent during our investigation.”
Source: Latest News on European Gaming Media Network

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1spin4win ranks among top 5 providers on SOFTSWISS Game Aggregator by bet sum in H1 2025
The provider’s games continue to show high engagement across the SOFTSWISS Game Aggregator network. This strong performance contributed to 1spin4win’s recognition among the top five providers by bet sum in H1 2025. The achievement highlights the studio’s expertise in creating well-balanced, timeless online slots that consistently resonate with both players and operators.
Today, 1spin4win’s portfolio includes over 150 titles, all supporting multiple fiat currencies and cryptocurrencies. The studio is trusted by a network of 800+ operators, including leading brands like Pin-Up, 1xBet, Mostbet, Rox, BitStarz, LuckyDreams, RocketPlay, and GG.bet. Complementing its extensive game portfolio, 1spin4win offers a comprehensive suite of promotional tools, including Cash & Drops campaigns, pre-releases, free spins, branded games, and discounts, all designed to boost player engagement and drive operator success.
SOFTSWISS is a renowned leader in iGaming software development. One of the company’s key products, the Game Aggregator, currently delivers over 35,000 active games from more than 300 providers. Notably, SOFTSWISS pioneered the introduction of cryptocurrencies to online gaming, allowing operators to offer games to crypto and fiat players.
Olga Hlukhovskaya, Business Development Director at 1spin4win, shared, “As a rapidly-growing classic online slot provider, 1spin4win is genuinely proud of this achievement. This is an important milestone for our team! We would also like to thank SOFTSWISS for consistently expanding the operator network. This allows our games to reach an ever-growing number of casinos.”
Tatyana Kaminskaya, Head of SOFTSWISS Game Aggregator, shared “At SOFTSWISS, we highly value collaborations that help strengthen the entire iGaming ecosystem. Our enduring partnership with 1spin4win is a clear example of how trust, stability, and innovation can bring consistent value to operators and players alike. With the SOFTSWISS Game Aggregator uniting over 35,000 titles and standing as the largest content hub in the industry, we are proud to provide a reliable foundation that supports our partners’ growth.”
About 1spin4win
1spin4win is a fast-growing game provider founded in May 2021 by ambitious developers with over 15 years of experience in the gambling industry. Since its inception, the company has expanded its portfolio to include over 150 classic online slots, all characterized by quality mathematics, transparent mechanics, and well-balanced gameplay — key factors that drive strong player retention. The studio aims to release an average of four new games each month in 2025 and offers effective promotional tools for casino operators to help them enhance player loyalty.
The post 1spin4win ranks among top 5 providers on SOFTSWISS Game Aggregator by bet sum in H1 2025 appeared first on European Gaming Industry News.
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Allwyn Launches Player Protection Lab
Allwyn, the lottery-led gaming entertainment company, has announced the launch of Allwyn Player Protection Lab, a global responsible gaming initiative aimed at supporting novel research and innovation to advance player safety.
Opening immediately for applications, the programme will support academics and experts working in the field of responsible gaming to explore new ideas, concepts and perspectives. Applicants are encouraged to submit proposals focusing on one of three key areas: digital innovation; using messaging to drive positive play; and developing effective safety tools.
Following the open call for applications, awards will be made for successful projects of up to €100,000, dependent on the scope of the prospective proposal.
The project demonstrates Allwyn’s commitment to developing global leading practice in responsible gaming. The call for applications will ensure Allwyn is casting the widest net and has the best chance to uncover new and interesting approaches to protecting players.
Nicole Garrett, Head of Responsible Gaming at Allwyn, said: “The Player Protection Lab is an exciting new avenue for Allwyn. Our responsible gaming team is seeking proposals that will encourage progress in player safety and break new ground in our industry. We hope that by opening the application process, we will have the opportunity to explore genuinely new ideas and draw lessons from other sectors.”
The call for proposals will run until 14 November.
The post Allwyn Launches Player Protection Lab appeared first on European Gaming Industry News.
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Amusnet Goes Live on GoldenPark.es and GoldenPark.pt, Strengthening its Presence in Spain and Portugal
Amusnet continues its strategic expansion across Europe by partnering with GoldenPark.es and GoldenPark.pt, two prominent online casino platforms operated by GoldenPark. This live now partnership marks a parallel launch in both Spain and Portugal, bringing a rich portfolio of high-performing games to players in these markets.
“The simultaneous launch of Amusnet games on GoldenPark Spain and Portugal marks another step in our mission to deliver a premium and fully personalized gaming experience. With an increasingly broad and diverse catalog, we remain committed to offering our customers content tailored to their tastes and preferences, further strengthening our dedication to excellence in both markets,” said Víctor Sánchez, Manager of GoldenPark.es and GoldenPark.pt.
“GoldenPark’s commitment to player satisfaction makes them a great partner for Amusnet. We are proud to see our games live on both platforms and confident this partnership will deliver exceptional value to players in Spain and Portugal,” said Edwin Cruz, Managing Director at Amusnet Spain.
This new collaboration enables Amusnet to showcase its commitment to delivering quality entertainment, with a curated selection of slot titles. Players in Spain can now enjoy top-performing titles such as 20 Extra Crown, 20 Golden Coins, Orient Story Deluxe, 100 Power Hot and Secrets of Cairo. Meanwhile, Portuguese players gain access to fan-favourites, including 20 Golden Coins, Cocktail Rush, 100 Power Hot, 7 Crystals and Hot Deco. GoldenPark, with over 40 years of experience, has been active in the Spanish online casino space since 2012. As part of its international growth strategy, the brand expanded into Portugal over two years ago, quickly gaining the trust of local players through a compelling mix of games and excellent customer service.
This partnership further reinforces Amusnet’s growing footprint in Southern Europe, aligning with its goal to collaborate with leading operators of quality, and local relevance.
The post Amusnet Goes Live on GoldenPark.es and GoldenPark.pt, Strengthening its Presence in Spain and Portugal appeared first on European Gaming Industry News.
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