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CMA announces results of online gambling probe

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The Competition and Markets Authority (CMA), the regulatory body responsible for competition and consumer enforcement in the UK, has released the report of the investigation that it started two years ago about the unfair practices in online gambling industry.

The main focus of the probe the options for players to withdraw their funds and CMA pressure has led to two more companies removing obstacles put in place to keep players money in the game, even when they are not interested in continuing to gamble.

Progress Play and Jumpman Gaming, two smaller UK online gambling operators, had set in place elaborate terms and conditions that would keep their players from withdrawing their funds if they had not logged in to their accounts within a certain amount of time or if they were too slow in proving their identity.

Unfair trade practices

In its guidance note, the CMA concluded that such practices were unfair in light of Part 2 of the Consumer Rights Act 2015 (CRA) and under the Consumer Protection from Unfair Trading Practices 2008 (CPRs) law.

At the beginning of the report explaining the investigation, the CMA outlined the key questions they were seeking answers for. Under the CRA, all contract terms must be fair and transparent, and the CMA was looking to see whether certain terms in online gambling contracts created “a significant imbalance, contrary to the requirement of good faith, to the detriment of the consumer.”

Under the CPRs the regulator was looking at possible “unfair commercial practices, in particular misleading acts or omissions” as well as “behaviour contrary to the requirements of professional diligence.”

Progress Play and Jumpman gaming now join a short list of other online operators including PT Entertainment Services, Ladbrokes and William Hill in adjusting their practices to fall into line with the CMA’s requirements.

Giants like William Hill, Ladbrokes and PT Entertainment had been involved in creating restrictions on players cashing out while using a casino bonus offer. While they were earning or using their bonus gamblers on these sites were prevented from cashing out or required to forfeit the proceeds they had earned off the bonus is they wanted their money. Such practices were deemed unfair trading practices by the CMA.

As a result, all of the firms have now adopted policies that reflect the flowing conditions:

“Promotional Play Restrictions and Wagering Requirements (if applicable) do not apply to any play by a consumer with their Deposit Balance except where ingame mechanisms automatically prevent a consumer from placing a wager that contravenes the Promotional Play Restrictions.”

In a nutshell, this is designed to ensure that a player may cash out even while the bonus is in play and that their request to withdraw funds from their own account will not void the bonus as operators are not prohibited from offering such terms and conditions.

The CMA pointed out that this method of sanctioning players who wish to withdrawal their own funds creates unacceptable and unfair pressure on players to continue to keep gambling even when they have decided they are no longer interested in doing so.

Sarah Gardner, Executive Director of the UK Gambling Commission stated, “We back the action taken by the CMA today. Gambling firms must treat their customers fairly and not attach unreasonable terms and conditions to their promotions and offers.

We expect all Gambling Commission licensed businesses to immediately review the promotions and sign up deals they offer customers and take whatever steps they need to take, to the same timescales agreed by the three operators, to ensure they comply.”

Source: usaonlinecasino.com


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George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Sportradar Announces Close of Acquisition of IMG ARENA and Its Strategic Portfolio of Global Sports Betting Rights

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Acquisition to Accelerate Revenue, Adjusted EBITDA, and Free Cash Flow Growth and will be Accretive to Adjusted EBITDA Margins and Free Cash Flow Conversion  

Sportradar Group AG today announced it has completed its acquisition of IMG ARENA and its global sports betting rights portfolio from Endeavor Group Holdings, Inc. and OB Global Holdings, LLC. The closing marks a milestone in Sportradar’s growth strategy, further strengthening and differentiating its position as a leading technology and content provider in the most bet upon global sports, including soccer, tennis and basketball.

The acquired portfolio encompasses strategic relationships with more than 70 rightsholders, delivering approximately 38,000 official data events and 29,000 streaming events across 14 global sports on six continents.  With this, Sportradar sports coverage totals more than 1 million matches annually.

The acquisition enhances the Company’s content distribution and will further fuel product development. Sportradar expects to seamlessly integrate and monetize these rights across its highly scalable technology platform and client network.

Given the unique transaction structure, the acquisition is expected to be accretive to Sportradar’s adjusted EBITDA margins and free cash flow conversion while accelerating the Company’s robust revenue, adjusted EBITDA, and free cash flow growth.  Sportradar is not required to provide any financial consideration as part of the acquisition. Instead, the deal includes total financial consideration to Sportradar of $225 million comprised of approximately $122 million in cash prepayments by the seller to certain sports rightsholders and approximately $103 million to Sportradar.  The payments to Sportradar, which are subject to customary purchase price adjustments, will be made over a two-year period.

Carsten Koerl, Chief Executive Officer of Sportradar, stated: “We are pleased to complete the acquisition of IMG ARENA. This marks a significant milestone for Sportradar expanding our access to premium sports content that strengthens and complements our already robust global portfolio and capabilities. With this, we are uniquely positioned to deliver even more immersive, data rich experiences to our clients, partners and fans around the world while accelerating innovation at scale across the global sports ecosystem.”

The post Sportradar Announces Close of Acquisition of IMG ARENA and Its Strategic Portfolio of Global Sports Betting Rights appeared first on European Gaming Industry News.

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Slotegrator & Gamblers Connect enter a new partnership

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Gamblers Connect, a leading iGaming media & affiliate website connecting operators, providers, and players across the global industry, is proud to announce its latest strategic partnership with one of the most respected names in iGaming technology, Slotegrator.

Founded in 2012, Slotegrator has become a cornerstone of the iGaming B2B landscape, empowering hundreds of successful online casinos and sportsbooks with a complete suite of advanced software solutions. From its Turnkey Casino Platform and APIgrator Game Integration module to its Telegram Casino and Moneygrator payment gateway, Slotegrator has continuously set the standard for innovation, flexibility, and compliance.

This partnership marks a major step in Gamblers Connect’s evolution from a trusted affiliate platform into a full-scale media and B2B hub, one that not only connects audiences with the world’s top operators but also shines a light on the technological engines driving the industry forward.

Through this collaboration, Gamblers Connect will highlight Slotegrator’s market-leading solutions across its media channels, showcasing  how their technology simplifies market entry, accelerates growth, and ensures regulatory compliance in emerging and established jurisdictions alike.

Slotegrator’s expertise in areas such as crypto casino infrastructure, white-label platforms, and licensing advisory perfectly aligns with Gamblers Connect’s mission to connect the entire ecosystem, from software innovators to decision-makers seeking trusted, efficient, and future-ready solutions.

Together, the two companies will continue to emphasise values that have defined their success: responsibility, transparency, and innovation.

Ataur Rosul Abeer, Sales Supervisor at Slotegrator, commented: “We’re excited to collaborate with top-tier partners to showcase our latest innovations and deliver even more engaging experiences to the global iGaming community.”

Gjorgje Ristikj, Founder & CEO of Gamblers Connect, added: “Partnering with Slotegrator represents more than just a collaboration, it’s a strategic alignment of vision. Both our teams share the same goal of improving and Connecting the iGaming industry through quality, integrity, and technology. We’re proud to stand alongside such a respected name as we continue expanding Gamblers Connect’s media and B2B reach worldwide.”

The post Slotegrator & Gamblers Connect enter a new partnership appeared first on European Gaming Industry News.

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QTech Games maintains its gold standard with KingMidas Games

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Emerging-markets leader broadens its eclectic gaming suite with fresh content from an emerging force in the sector

QTech Games, the leading game aggregator for emerging markets, has continued to build the momentum in its premium pipeline, thanks to its latest deal with prominent igaming supplier KingMidas Games in a move set to power the studio’s aggressive international expansion strategy.

Through this partnership, more than 100 KingMidas Games titles—spanning its signature Classics, Next-Gen, Slots, and other top-performing genres—are now available to new operator partners via QTech’s definitive aggregator platform for emerging markets.

KingMidas Games is becoming known for its “next-generation content” which serves as a cornerstone of its gaming suite. Its diverse portfolio includes Cards, Chips, Classics, Dice, IP Content, Lottery, Roulette, Slots, and Virtual Experiences – and is defined by radical thinking and engaging game mechanics, as exemplified by high-speed go-kart races, animal obstacle courses, or survival-style gameplay.

This deal organically widens KingMidas Games’ international footprint, unlocking untapped jurisdictions for diversified growth from Asia to Africa and Eastern Europe to Latin America, where the supplier has made strong recent strides together with QTech Games.

Philip Doftvik, QTech Games’ CEO, said: “We’re committed to rolling out first-class content that drives revenue for our partners. So, this deal with KingMidas Games extends our impressive sequential pipeline into 2025. Operators are always looking for fresh and engaging titles that truly stand out, and KingMidas Games is thriving against the backdrop of a homogenised marketplace. Like us, KingMidas is dedicated to delivering experiences that combine creativity, tech, and cultural relevance to meet evolving localised player expectations and drive new revenue streams for our growing group of worldwide operators.”

Sean Auret, Global Head of KingMidas Games, added: “We are thrilled to further collaborate with QTech, one of the industry’s leading aggregators renowned for connecting high-quality content with dynamic markets. This partnership amplifies KingMidas Games’ reach across key emerging territories and marks another exciting step in our mission to deliver next-generation gaming experiences to a truly global audience.”

The post QTech Games maintains its gold standard with KingMidas Games appeared first on European Gaming Industry News.

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