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Andorra casino tender process runs into legal challenge

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Andorra’s tender process and the resultant decision to award its sole casino license to a small local company is going to face legal challenges. The bidders who lost out – some big companies among them – are going to mount a legal challenge against the tender and subsequent decision.

Here is the story so far. In June, Andorra’s gaming regulator, Consell Regulador Andorrà del Joc (CRAJ), announced that local firm Jocs SA had won the competition to build a €15m, 4,000-square-meter casino in the capital Andorra la Vella. The venue is tipped to open in September 2020.

This decision baffled many of the big international casino operators who’d submitted bids, including Malaysian giant Genting, who’d vowed to spend nearly ten times the amount that Jocs (which translates as Games) had budgeted. Now, after a little digging, five of these jilted giants think they smell a rat.

The aggrieved operators – Genting, Barrière, Casinos Austria, Cirsa and Partouche – questioned how SIQ, the Slovenian company that helped the CRAJ evaluate the bid criteria, could have awarded Jocs full marks for having 10 years experience managing casino operations, in that Jocs has zero experience running casinos, only bingo halls.

Furthermore, Jocs has partnered with Austria’s Novomatic Group to provide the new casino’s gaming technology, and it turns out that local engineer Francesc Armengol, who did freelance work with SIQ, also used to work for Novomatic’s Spanish unit.

This ‘a-ha’ moment prompted the furious five to submit formal requests to the government last month for a legal review of the tender, seeking a complete do-over based on the “serious irregularities” that had arisen. The government has three months in which to respond.

Armengol has been doing the local media rounds, loudly proclaiming his innocence and impartiality, insisting that he cashed his last Novomatic paycheck in September 2013 (although he appears to have remained on their books for years afterward), and that he wasn’t even aware that the Slovenian firm had been tasked with studying the casino bids.

Armengol has also threatened to file legal action of his own against the five casino operators who’ve made these “totally false” allegations against him.

Meanwhile, Jocs continues to proceed as if nothing happened, requesting building permits from Andorra la Vella’s mayor Conxita Marsol, who says initial work on the project could begin as early as next month.

 

Source: calvinayre.com


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George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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ZITRO DIGITAL CONTENT LAUNCHES ON GAMES GLOBAL AGGREGATION PLATFORM, GAMES GLOBAL PLUS

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Partnering with Games Global marks a significant milestone in Zitro Digital’s global expansion strategy.

Zitro Digital, the online division of global gaming powerhouse Zitro, has announced a strategic partnership with Games Global, a leading supplier of iGaming content, to distribute its digital portfolio through Games Global Plus.

This partnership will introduce a curated selection of Zitro Digital’s most popular game titles—adapted from its successful land-based offerings—including the ‘Legendary Sword’, ‘Fu Frog’, ‘Link King’ and ‘Link Me’ series, among others, into Games Global’s extensive network of operators across multiple regulated markets.

Andy Booth, Chief Product Officer at Games Global, commented: “Welcoming Zitro Digital to Games Global marks an exciting step forward. This partnership represents not only a significant expansion of our aggregated content offering but also aligns with our vision of expanding our network of innovative partners that are shaping the future of iGaming.

Zitro’s proven success in land-based gaming, now translated into the digital space, brings fresh momentum to our portfolio. We look forward to growing together and delivering exceptional experiences to players around the world.”

Jose Javier Marti, COO at Zitro Digital, added: “Partnering with Games Global is a significant step in our digital growth strategy. Their world-class aggregation platform perfectly showcases Zitro’s distinctive game portfolio, allowing us to accelerate our global reach and bring our proven titles to new audiences. We’re confident this collaboration will deliver exceptional value for both companies and the operators we serve”.

 

The post ZITRO DIGITAL CONTENT LAUNCHES ON GAMES GLOBAL AGGREGATION PLATFORM, GAMES GLOBAL PLUS appeared first on European Gaming Industry News.

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Online casino players can now step into frosty wins with FBMDS’ Arctic Jumper new crash game

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FBMDS proudly announces the release of Arctic Jumper, the second title in its Momentum Series of crash games.

Following the successful debut of Magical Garden, this new release continues the series’ focus on dynamic gameplay, configurable mechanics, and engaging visual storytelling — all optimized for seamless cross-platform performance.

In Arctic Jumper, players join Snowball, a brave penguin on a mission to recover his lost glacier. Each round invites players into a frosty world of risk and reward, where the multiplier climbs higher with every moment, and the challenge is to cash out before the crash.

With visually captivating graphics, smooth animations, and immersive environments, Arctic Jumper offers a refreshing twist on the traditional crash experience. In terms of features, the Momentum Series offers players an immersive gaming experience, based on:

  • Single crash base game with high-paced action;
  • Stunning visuals and charming arctic narrative;
  • Manual and auto-bet functionalities for customized play;
  • Auto cashout option for strategic wagering;
  • Dual bet system – place up to two simultaneous bets;
  • Configurable maximum multiplier: 100x to 1000x;
  • Optimized for Desktop, Tablet, and Mobile;
  • RTP: 97.00%

Whether players prefer full control with manual bets or hands-off efficiency with auto-play and auto cashout, Arctic Jumper provides a smooth and intuitive interface. The Momentum Series is designed to balance simplicity and depth, giving operators a competitive edge in the evolving crash category.

As the second title of Momentum Series, Arctic Jumper continues the FBMDS mission to offer flexible, engaging, and mobile-friendly crash titles tailored to different player profiles, from casual gamers to high-risk strategists. Contact FBMDS to add this product to your portfolio today!

 

The post Online casino players can now step into frosty wins with FBMDS’ Arctic Jumper new crash game appeared first on European Gaming Industry News.

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Medallia Go to Be Powered by ComOps Starting July 1

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ComOps, a strategic consulting firm specializing in support-as-a-service for commercial operations, today announced that Medallia Go, Medallia’s rapid-deployment solution for hospitality brands, will now be powered by ComOps, the Preferred Hospitality Partner of Medallia.

The organization has teamed up with Medallia to ensure that hotels receive the strategic guidance and operational support needed to accelerate performance and success on the Medallia Go platform.

ComOps is a leading Medallia partner with decades of experience in the hospitality industry. The team brings deep knowledge of the Medallia ecosystem and a proven track record of helping hotels, resorts, and casinos achieve impactful results through elevated service delivery, employee engagement, and customer-centric operations.

“We’re proud to expand our partnership with Medallia and take on this role in supporting Medallia Go,” said Robert Levine, CEO of ComOps. “Our team understands the unique challenges hospitality brands face today. By pairing that knowledge with Medallia’s powerful technology, we’re helping hotel operators turn guest feedback into meaningful action and long-term loyalty.”

“Medallia Go is designed to deliver experience insights to hospitality brands quickly and without unnecessary complexity,” added George Polyard, COO of ComOps. “With ComOps leading the charge, hotels gain not just data, but the operational and strategic support needed to actually do something with it—because insights are only useful if they lead to action.”

“This collaboration with ComOps empowers organizations with powerful technology focused on creating meaningful outcomes,” said Sid Banerjee, Chief Strategy Officer at Medallia. “ComOps brings deep hospitality expertise and a proven track record of driving results, making them a natural extension of our mission. Together, we’re helping Medallia Go customers activate impactful experience programs from day one and turn insights into action faster than ever.”

ComOps will begin supporting the entire portfolio of Medallia Go properties on July 1.

Medallia and ComOps are officially launching the collaboration at the Hospitality Industry Technology Exposition and Conference (HITEC), the world’s largest, longest-running hospitality technology event, June 16-19, 2025. Attendees can stop by ComOps at Booth #2019 for more information.

 

The post Medallia Go to Be Powered by ComOps Starting July 1 appeared first on European Gaming Industry News.

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