Affiliate Succes
Affiliate Success: Sam Miranda of Rightcasino.com
There are many successful affiliate stories out there and we certainly want each and every individual to share them to inspire all newcomers. Meet Sam Mirand, Chief Marketing Officer at RightCasino.com
- Name: Sam Miranda
- Age: 26
- Hometown: Sheffield
- Living in: London
- Favorite Food: Thai
- Must Read Book: To Kill a Mockingbird
EEG: Tell us a bit about yourself, we want to know who Sam Miranda really is, the main person behind Rightcasino.com. Where were you born? What was the key idea of developing this great review website for top online casino games and reviews?
Sam: I was born in Oporto, Portugal, before moving to the UK and settling there at the age of five. After completing a degree in history, and playing / writing about poker during my studies, I went to work for PokerStrategy.com as an editor. This inspired me to create a product and community driven site in the casino niche, available in multiple languages.
EEG: Since there are thousands of casino game review websites out there, where do you think Rightcasino.com stands now?
Sam: It’s only been live for 15 months, but it’s got a solid foundation and is growing nicely. The major USP is the international content – we’re live in 10 languages, including Japanese, Mandarin and Turkish, meaning we’re well positioned to target emerging markets. Long-term, over the next 3-4 years, I’d hope we can scale to the size of Ask Gamblers or Latest Casino Bonuses through a combination of great content and UX, community and user rewards and incentivisation.
EEG: What are the strong points of Rightcasino.com and what makes it stand out from the niche websites?
Sam: Well first of all, RightCasino.com is anything but niche, it covers the whole spectrum of casino! The strong points are the clean design, diversity of content (reviews, game tutorials, embeddable games etc) and the ability for a user to find their right casino based on their gambling preferences. Take the casinos page, for example. Users can filter for their favourite games, software, and payment methods, and be presented with matching casinos. We’ve recently installed a loyalty and rewards program for our users. Players receive points and badges for completing certain actions, such as leaving casino reviews, submitting bonuses and referring friends. These can be exchanged for funky items in our shop. These kind of features keep players coming back to our site – something I think a lot of affiliates struggle with.
EEG: What were the bumps on your road when you got started and how did you overcome them?
Sam: Translation was challenging, as you have to truly localize content, rather than simply translating it word for word. You also have to understand the idiosyncrasies of each international market, and adapt your content accordingly. For instance, players in Germany love to deposit via Paypal and play Novomatic games such as Book of Ra. Scandinavian players are massive Netent fans, and love free spins associated with Netent slots. Meanwhile the customer adoption path in places such as Asia and South America is a lot less developed – players need to be taught the basics about how to find, register and deposit at online casinos. You learn about market subtleties by talking to affiliate managers, and developing good industry contacts.
EEG: You have a vibrant ‘Beat the experts’ page and a very informative page for Learning. How does your extreme focus on knowledge sharing on casino come about? Was it something on your mind when you started or was it something you acquired on the go?
Sam: Education is important as it reassures players before going to a casino and making a deposit. It establishes trust and positions your brand as an authority, meaning people are going to come to YOU to find their right casino. I also see so much misinformation about casino on the web. It’s important to dispel myths and tell users to stop following bogus roulette strategies!
EEG: We have browsed your website and found some high quality content. Are you writing it by yourself or you have a team of people writing the reviews? How many reviews are there on your website?
Sam: We have over 150 casino reviews on the English section of the website alone. If you count all the reviews across the various languages, it comes to over 300. I oversee a 3 man content team – one person responsible for the reviews, one for the educational content, and another for the news, bonuses and promotions. Then, of course, we have multiple freelance writers and translators to deal with international content.
EEG: How do you keep the content fresh and devoid of clutter when a lot of fluff and nonsense appear on the Internet on a daily basis?
Sam: It’s about getting a process in place that ensures content CAN be kept fresh. I’d recommend getting all casino partners to deliver bonus and promotional news to a dedicated inbox which your writers can access.
EEG: We are sure that your receive daily messages from Affiliate Managers showcasing their products. You of course select them by the brands they work with; but what are your thoughts on how Affiliate Manager-Affiliate relationships should be built?
Sam: These relationships are built on mutual respect, and efficiency. The perfect scenario is: affiliate delivers high value traffic, affiliate manager ensures this converts and that payments are delivered promptly. I’m open to trying out new casino brands, as I think players really enjoy new casinos, and conversion is strong. The only thing I can’t stand is late payments, in particular lame excuses for late payments!
EEG: How do you see the future of the gaming industry? For instance, will it become a truly global phenomenon in the near future?
Sam: Absolutely. I think there are two big trends in particular – social gaming and gamification. The former applies more to betting, where you get a lot of tipsters and the option to ‘follow’ someone else’s bet. In casino, there’s an increased focus on missions, unlockables and rewards for users – things you’d usually associate with a video gaming. I see operators such as Casumo, Casino Room, Kaboo and Casino Heroes at the cutting edge of gamification, which helps pique the interest of the casual player.
EEG: Can you name one change that you want to see in the casino affiliate ecosystem?
Sam: I would like to see the end of the ‘closed book’ policy when it comes to linking. If an affiliate creates a great piece of content, such as an infographic, video or interview, then you can link to it! It’s important to reward hard work and good content. If you don’t, it just encourages affiliates to spam, which is bad for the industry as a whole.
EEG: What advise you would like to offer to the new affiliates who are looking to venture into this great industry?
Sam: Unless you have a big startup budget, pick a niche and go with it – i.e. free spins, mobile casino etc. Don’t spread yourself too thin – focus. Then, ensure you have good tracking in place, so you can attribute every player you send to a certain marketing source, i.e. SEO/PPC/Email etc. This will help you figure out which channel gives you the best ROI.
EEG: Now, who is your favourite celebrity?
Sam: In terms of celebrity entrepreneurs, it would be UK business man and Dragons Den star Peter Jones. His business portfolio is really diverse and impressive – BT, Reggae Reggae Sauce, MoneySuperMarket.com and more.
EEG: If you would just open your Youtube search bar, what would you search for?
Sam: Paul Scholes greatest moments video.
EEG: Back to work. Do you attend any igaming conferences? If so, which one is your favourite and what is your most fun experience?
Sam: I attend LAC every year, and I’m planning to attend Sigma this year. My favourite conference would be anyone that doesn’t have binary option brokers attending. Their sales reps are pushy to say the least.
EEG: How do you rate the chances of Eastern Europe becoming potential gaming hotpot of the future? Where do you think the region must improve upon?
Sam: Really big, for several reasons. 1) Employee outsourcing – salaries are cheaper and there’s a lot of talent, particularly in technical and development areas. 2) Casinos are getting licenses from Montenegro 3) More and more operators, such as Energy Casino, are investing in Eastern European markets. The region would grow faster if governments could clear up the actually legality of online gambling – at the moment a lot of the legislation is very vague.
EEG: Alright, here comes the fun part….favourite food, where would you like to travel in Eastern Europe, some part of the region maybe that you haven’t visited yet and favourite destination around the world.
Sam: I would like to travel to Serbia and Croatia – I hear the summers are great there and the scenery is beautiful. And also Sunny Beach Bulgaria to party!
EEG: Where you wouldn’t want to travel in Eastern Europe?
Sam: Ukraine, for obvious reasons.
EEG: What is your opinion about EEG (Eastern European Gaming – eegaming.org)?
Sam: I think it’s a very informative portal. It’s good to hear from both sides of the story – at EEG you get to hear from affiliates and affiliate managers.
Affiliate Succes
Casino Hacks– the world’s first Casino Bonus & News TV!
New online casino affiliate combines the successes of MTV, Top Gear and Late-Night Talk Shows with casino games entertainment
Online casino fans now have the perfect platform for their interests in slot machines, blackjack, baccarat and roulette. Casino Hacks.comis launching the world’s first TV show for online casino players.
Targeting millions of online casino fans worldwide, and having already partnered with some of the major online casino operators and casino games suppliers, Swedish-owned Casino Hacks has been created by a tight team of former gaming operators, producers, marketing & SEO experts, including former executives at MTV, Mr Green, Bethard, Raketech, Pokerstars and Metal Casino who are also passionate online casino lovers.
Casino Hacks Founder Clas Dahlén was named ‘Sweden’s Best Marketer’ in 2014 when heading up Mr Green in Sweden, and is also the former Founder and Brand Strategist behind Metal Casino. The host of the show, Jonas Lutteman, who worked in the editing rooms of MTV in London will lead the entertainment and competitions in the CASINO HACKS show as well as manage Casino Hacks’ Twitch Program.
Even before the launch, Casino Hacks has already contracted major online casino operators and casino games suppliers to partner up on the affiliate platform and sponsor the TV show. It is a perfect platform to reach casino players and high rollers in a confined online casino games channel. Only a selection of online casinos will be partnered initially, as Casino Hacks only will work with the best online casinos offering the best casino bonuses as a trade off to a new, more beneficial, business model for the partnered online casino.
Clas Dahlén, the CEO, or ‘The Sales Guy’, as he would rather be referred to, says:
“Casino Hacks is here because we believe that online casino players, across the world deserve a higher standard of live entertainment. Looking for tips, hacks and great casinos and the best bonuses should not be like going through the Yellow Pages! We believe this part of the casino experience should reflect all the fun and action one can expect from an online casino today.
“It’s now my mission to market and sell this amazing website. I’ll be a sales-focused CEO who will introduce our outstanding service to casino players and make sure the content is entertaining. That is my full-time job for now!
“Coming from the operator side we felt it was time to do something new in the affiliate sector, creating new energy and with great design, broadcasting and all the fun entertainment that the online casino experience truly is about.
“The Show will reveal the latest online casino news, broadcasting casino reviews, new slots and interviews with interesting industry people such as the best Twitchers. The daily show will naturally run fun and rewarding competitions continuously.”
Casino Hacks is set for an international launch this week in Canada and New Zealand, followed by Australia, Iceland and six other territories in 2020.
Clas Dahlén describes their pioneering approach:
“Casino Hacks speaks out loud. We are the new kid on the block, and we don’t give a damn about our competitors’ conventional marketing or offers. Keeping our language real, trustworthy and staying true to our beliefs is something most people strive for. Few live up to it. Our members can count on us. As our brand platform describes, we are creative, honest and passionate in our communication with our members.
“We are Casino Hacks and we deliver winning Entertainment!”
Affiliate Succes
Do the right thing
James Ashton from Find My UK Casino says that affiliates and operators must be responsible in their approach to engaging players over the coming months
As an online casino affiliate that prioritises responsibility and compliance above all else, I was saddened to receive emails from several of our operator partners regarding a small number of publishers that have looked to leverage the on-going global crisis to their advantage.
These emails are reminding affiliates of the terms and conditions which they agreed to when partnering with the operator, most notably that all marketing activity undertaken must be responsible and compliant at all times.
For those that are not, they risk having their accounts terminated with immediate effect. And rightly so. Professional online casino affiliates do not need to rely on a global crisis to drive traffic to their sites – if anything, they should be taking additional steps to protect their players.
Since the UK lockdown came into force last week, we have seen traffic numbers increase. This, of course, is to be expected as more people are now working from home or not working but being required to stay at home.
This is good for us and other affiliates, and equally positive for our operator partners. But we all have to take a responsible approach and ensure that we go above and beyond to provide players with the information they need to make an informed decision about if and where to play.
This includes ensuring bonus terms and conditions – significant and full – are correctly displayed while also creating explainers about wagering requirements, the tools available to help keep in control of their play and how to ensure they play at licensed and reputable brands.
We are prioritising pages such as these over high-volume ranking pages that are proven to drive players from the SERPs to our pages and ultimately to the online casino brands we recommended. As a result, we have seen retuning site visitors increase over the past two weeks.
One of the most effective ways online casino affiliates can protect players at a time when site traffic and demand is likely to increase – at least over the coming weeks and months – is to only work with the best online casino brands out there.
These are not necessarily the most established brands or those that hold multiple licences, but those that go the extra mile to educate players about responsible gambling and provide them with additional features to manage their play.
As an affiliate focussed on the UK market, we only work with those that hold a UK Gambling Commission licence. Others don’t do this and some even actively promote brands that are not UK licensed to UK players on pages about Online Casinos Not On GamStop.
This is irresponsible on many levels, but amid the current climate is putting the most vulnerable at greater risk than ever before.
We also work very closely with our operator partners to ensure that all the content we create around their brand(s) is 100% compliant, and also seek feedback on other aspects of our site to ensure we are doing everything we can to meet the highest possible standards.
This is always important but particularly right now as people find themselves with more time on their hands but perhaps with less disposable income to spend. That’s not to say they shouldn’t play online casino, but affiliates and operators must do all they can to ensure they play responsibly.
There is clearly an opportunity to target the growing number of people being confined to their homes, but affiliates and operators must do the right thing and ensure they do not take advantage of the situation and use is to their advantage.
Affiliates and operators should be investing time and resources into helping players enjoy online casino play if that is how they want to spend their time and money, but in a way that is healthy and within their means both personally and financially.
So although I was sadden to receive emails from operators stating that affiliates should not be leveraging the current global crisis and using it to their advantage, I was encourage to see that they had taken serious steps to identify, prevent and punish those that are.
That being said, it is really down to affiliates to do the right thing in the first place and it seems that despite the tremendous efforts being made by regulators, watchdogs, operators and publishers, a small minority continue to act irresponsibly, doing untold damage to the rest of the sector.
Affiliate Succes
Leading betting affiliate sets sights on Virtual Sports market
In a historic shake up of the sporting calendar not seen since the Second World War, all major sporting events have been put on hold indefinitely.
With markets in turmoil, and traffic to online bookmakers and affiliate sites alike taking a significant hit, there is a lot at stake. Sporting events will eventually return, although it’s unclear exactly as to when.
It means that the iGaming community as whole needs to look to viable alternatives, although some feel that the present predicament actually provides opportunity.
“We’re aiming to turn this unique situation into one where we can adapt, learn, and hopefully come out of the other side in a much stronger position”, says Eskil Kvarnström, CEO of Leadstar Media.
Viable alternatives to sports betting
“We’re quite lucky in the fact that we’ve always set out to hold a varied portfolio of products that set their focus across sports betting, online casino and a number of international markets,” says Kvarnström.
Indeed that is the challenge for many betting affiliates and online bookmakers alike. How they act and react now could leave a pivotal mark in the immediate and distant future alike.
“One of the areas where we’re already seeing a significant upturn is in the realm of virtual sports, and that’s exactly where we’re setting part of our focus for the time being. It’s providing us with a great opportunity to improve in fields that might before have gone overlooked.”
A flagship product of Leadstar Media, BookiesBonuses.com, aims to provide the best overview of UK bookmakers for its users based in the British Isles, but also further afield.
“While Bookies Bonuses is primarily geared towards providing a great deal of information on online bookmakers, it is one of our sites where sports betting takes centre stage, although online casino does play an ancillary role in what it has to offer.”
It’s important to be reactive
Many sports betting sites are already seeking to develop their virtual sports betting products. The likes of Bet365, Betway and Coral have arguably the most advanced virtual sports packages on the market at present, while the BetVictor sign up offer has recently been updated to highlight its availability to players interested in virtual sports.
“We’re actually surprised that more online bookmakers aren’t yet seeking to promote their virtual sports packages given that we already know many of the major football leagues in Europe in particular are going to be out of action for at least another month or so. But that’s where we come in”, states Kvarnström.
The role of the affiliate
“In many respects the virtual sports market goes overlooked by many players who are interested in sports betting, simply because there is a constant availability of real-life events taking place all over the world at any given time.”
“We see our role at Leadstar Media not only to provide the best products for the consumer, but in being a key conduit of disseminating valuable information on distinctive areas of the sports betting and online gambling sector. It’s not just about what is on offer, but also how particular aspects of the market like bonuses and deposits methods fundamentally work in practice, and providing that information accordingly,” says Kvarnström.
“In many respects the virtual sports market is an untapped resource ready for development, especially in such unique times. Our company has a lot of experience in nascent markets across the world, such as Africa and India, so we feel confident we can inform and advertise to our users everything that virtual sports have to offer”.
In such unique and uncertain times, it certainly provides food for thought in how the iGaming sector as a whole will look to react, adapt and develop, and more importantly, what the landscape will look like when we come out of this period on the other side.
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