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Bulgaria

Interview with Pieter Remmers, a veteran in the area of responsible gaming

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Pieter Remmers is a veteran in the area of responsible gaming, consultancy  and training of gambling industry professionals. He has been involved in projects with the gambling industry already since 1989. Pieter started his career as the director of an outpatient clinic for addiction problems of Jellinek in the early 80’s.

Peter is one of the key speakers and moderator of the RESPONSIBLE GAMBLING panel. We’ve managed to catch up with him to get a sneak preview of his presentation.

EEG: Responsible gaming has always been a huge factor to determine the evolution of any online or land-based gambling operator. How do you feel the industry is evolving in terms of transparency? Are operators taking Responsible Gambling more seriously now than let’s say 5 years ago?

Peter: I think the industry is slowly moving forwards. That is not only the fault, if I may say so, of the industry, but it has also to do with the position of the regulators in Europe.

On the one hand they claim that Responsible Gaming and Corporate Social Responsibility are very important, but on the other hand not a lot in this area has been regulated so far. The industry in general is following the ‘rules of the game’, follow what the regulator tells them to do. A more pro-active operators policy is much more needed in the (near) future and I hope that operators will stand up and recognize that being pro-active is absolutely necessary to stay ahead of the competition.

EEG: Eastern European countries that have recently regulated their markets and started issuing licenses for foreign operators have inspired their responsible gambling laws from European experts. Do you think that by adding some social factors that can influence these methods of implementation can make these markets more efficient and transparent?

Peter: Adding social factors are absolutely essential for the present market and the future one. It is not a matter of making as much profit as possible in the short term, but it is about a sustainable industry in the long run. CSR and RG are absolutely part of that. I think that Eastern European Regulators, but also the ones from other parts in the EU, should pay more attention to the content, not only to protect the consumer, but also to take into account the responsibility of the player him or herself.

EEG: Is the Eastern European society aware of the dangers of dealing with operators that are not adopting a responsible gambling conduct? What can governments do about such acts?

Peter: It would surprise me if the Eastern European society is not aware of these dangers. The question is though, how far do we go? The ‘simple’ solution is to regulate as much as possible and to block and fine operators that do not cooperate, but the essence is, how can we deal with an open market and responsible players on that market. Auditing and certifying the CSR and RG activities by an independent organization could help with that.

Peter’s company, Assissa Consultancy Europe works on responsible gaming policies and programmes in a number of countries i.e. Netherlands, South Africa, Germany, Switzerland, Luxemburg, Belgium, Italy, Spain, Malaysia, Singapore, Canada, Malta, Sweden and others. Besides Pieter is a consultant world wide for as well as the gambling and betting industry land based and online, casinos, slot machine halls and lotteries and for regulators or other governmental bodies.He works / worked with companies like: GTech/Lottomatica, Holland Casino, Unibet, Sun International, IGT, Svenska Spel, Gauselmann/Merkur, Betsson, Krijco, Fair Play Casinos, Staatsloterij, Lotto NL, Casino 2000,Cogetech, Betfair, National Lottery and many more.

He is also a member of the Executive Committee and serves as secretary general / conference organizer of the European Association for the Study of Gambling (EASG). He is also a shareholder/board member of HANDS ( Human Assistance Network for Daily Support, telephone counseling services). In 2003 he was the initiator of G4 (Global Gambling Guidance Group). G4 deals with an International Accreditation System on responsible gaming for the gambling, betting and lottery industry land based and online. At present he is the Chair of the Board of G4.

Since 2009 he is a member of the Responsible Gaming Committee of IMGL (International Masters of Gaming Law). Since 2014 is a also member of IAGA (International Association of Gaming Advisors).

He is also a member of the Spielerschutzkommission (Responsible Gaming Commission) of the Gauselmann /Merkur Group, Germany, a member of the Advisory Council of the Gaming Authority in the Netherlands and a member of the International Advisory Panel of the Ministry of Health in Singapore.

Pieter is a very regular speaker at many conference all over the world. He is also freelance correspondent for the magazine European Casinos The Elite and the Casino Inside magazine (Romania). At present he is very much involved in the development and carry out of online education programmes (e-learning) on problem gambling and responsible gaming and responsible gaming solutions to support players’ gaming decisions and online treatment modules.”

If you would like to get the unique opportunity to ask all your important questions and learn first-hand details about RESPONSIBLE GAMBLING, be sure to attend the Eastern European Gaming Summit. For 8th consecutive year on 23 – 24 November 2015, Inter Expo Center in Sofia, Bulgaria will bring together under one roof world’s leading figures and companies from the industry to present and outline current market developments and future trends with global vision and focus on the Eastern European market.

Visit the EEGS website here.

 

Bulgaria

SOFTSWISS Gets Certification for Its Jackpot Aggregator in Bulgaria

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SOFTSWISS, a leading technology provider for iGaming, has further solidified its presence in the European market by securing certification for its Jackpot Aggregator in Bulgaria. 

The iGaming market in Bulgaria is experiencing significant growth, attracting new businesses despite stringent domestic regulations. The market is projected to generate 168.70 million euro in revenue by 2028, with an annual growth rate of 5.42%. The number of users is expected to reach 377.3 thousand by the same year, further highlighting the sector’s momentum.

In line with this growth, SOFTSWISS announces that its Jackpot Aggregator has received certification from Gaming Laboratories International (GLI), ensuring it meets all technical requirements for use in the Bulgarian market. With the new certification of the SOFTSWISS Jackpot Aggregator, Bulgarian-licensed operators can integrate this advanced engagement tool into their casino offerings.

In May, SOFTSWISS successfully entered the Bulgarian market through a partnership with Topwin.bg, which implemented the SOFTSWISS Casino Platform, the Game Aggregator, and the Sportsbook.

“We are seeing a strong surge in interest in our jackpot mechanic, fueled by the growing demand for engagement tools in the market. That’s why we are committed to further developing the Jackpot Aggregator, enhancing its features, and expanding into new markets. Certification for the Bulgarian market is a clear testament to our ambition and drive for expansion. We are actively working on obtaining certifications in other jurisdictions,” comments Angelina Stasiuk, Head of Business Line at SOFTSWISS Jackpot Aggregator.

SOFTSWISS has several international and national licences and certifications, including a South African licence acquired through the purchase of a majority stake in Turfsport. The company recently announced its plans to become the first certified software provider in Brazil.

 

About SOFTSWISS

SOFTSWISS is an international technology company with over 15 years of experience in developing innovative solutions for the iGaming industry. SOFTSWISS holds a number of gaming licences and provides comprehensive software for managing iGaming projects. The company’s product portfolio includes the Online Casino Platform, the Game Aggregator with over 23,500 casino games, the Affilka Affiliate Platform, the Sportsbook software and the Jackpot Aggregator. In 2013, SOFTSWISS revolutionised the industry by introducing the world’s first Bitcoin-optimised online casino solution. The expert team, based in Malta, Poland, and Georgia, counts over 2,000 employees.

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Bulgaria

Betway Bulgaria officially launches, offers live and bet-builder options

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Another company has officially launched its activities in the growing niche of online betting in Bulgaria. But here we are not just talking about another operator licensed by national institutions, but about a leading brand worldwide. Betway is one of the largest bookmakers in Europe and globally, and the fact that it already offers its services in Bulgaria speaks positively about the development of the gambling business in the country.

Indications of an increase in the size of the industry appeared last year, when several operators received a permit to operate under Bulgarian jurisdiction. It is unlikely that this process will end with the official launch of betway bulgaria, rather the brand entering the country can be perceived by international operators as a positive assessment of the market in Bulgaria. What can we find at Betway besides the obvious – increased competition and of course more choice for consumers?

What do we find in the sports section?

Sports betting – this is the leading sector of the company, which started operations in 2006. The brand is associated with a number of teams in Europe such as Tottenham, Atletico Madrid, Leicester, Alaves, Belenenses, Werder, etc. Of course, the top championships in Europe are present in the latest betting platform, but that’s not all. Betway offers the opportunity to make predictions at less popular UEFA championships. The fans of the Bulgarian championship have options too. All matches of the First League are present in the bookmaker’s menu, and are offered with dozens of choices for each of them.

Real-time bets and long-term combinations

Live bets are a big thrill for many players. This option is present at Betway, and this also applies to the mobile version, of course. It is not difficult to detect current events – they come first when loading the platform. And with them the bookmaker really comes up with interesting offers, some of which are rare on the Bulgarian market. The outcome of the bets become clear in literally seconds if the next goal market or one of the performance options is selected.

In addition, the company accepts predictions with a much longer horizon. It is now standard to bet on who will be the champion in England, Spain, Italy or Germany. However, there are also specific markets and selections for certain teams – will Barcelona take the trophy this season, will Liverpool reach the final in at least one of the tournaments in which it participates, etc. And if users don’t find what they’re looking for in these offers, they can always turn to the betting menu. The bet-builder is still limited to one match, from which we can choose two or more selections until the desired odds are formed. This is the most appropriate way to optimize the bet according to personal preferences and therefore it is increasingly preferred by the players.

Betway’s first steps on the Bulgarian market are impressive. And this is just the beginning, we can expect even more in the near future.

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Bulgaria

Online gaming revenues surge in Bulgaria

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Online gaming revenues surge in BulgariaReading Time: 1 minute

The Bulgarian Trade Association of Manufacturers and Operators in the Gaming Industry’s (BTAMOI) reports that the country’s online gaming revenues showed a growth in the last financial year. The industry paid €57 million in taxes to government, which corresponds to a 17 per cent rise year on year. BTAMOI said in a press release: “For the period 2017/2018 the gaming industry in Bulgaria has shown very good results at national level, based on the country’s upward economic performance.”

The online gambling segment in Bulgaria represents about 10 per cent of the country’s total gambling market. The segment posted a revenue of €89 million in the nine months to September 30, a spike of 30 per cent compared to the figure same time last year.

Source: Latest News on European Gaming Media Network

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