Latest News
UKGC: Statistics on Participation and Problem Gambling for the Year to September 2022
The UK Gambling Commission (UKGC) has released its latest gambling participation and prevalence survey, which covers data for the year to September 2022.
The data released is based on the Gambling Commission’s quarterly telephone survey conducted by Yonder Consulting. A nationally representative sample of 4018 adults aged 16 and over were interviewed via telephone in December 2021, March 2022, June 2022 and September 2022.
Overall participation in any gambling activity remained statistically stable at 44%, compared to the same period in 2021, while nearing pre-pandemic levels of 47%.
In-person gambling participation rate significantly increased to 27%, although this figure remains below pre-pandemic levels. As for online gambling participation, the rate has increased to 27% as well, continuing its long-term trend, leading to the highest rate ever recorded.
The report further shows the overall problem gambling rate was 0.3%, the same as in September 2021. The problem gambling rate among young people, aged between 16 and 24, was 1.4%, compared to just 0.4% a year earlier. However, given a sample size of 293, the change was not deemed statistically significant by some parties.
The rate of people experiencing moderate harm was 1.1%, up from 0.7% a year earlier. Meanwhile, 1.8% of people experienced low-level harm, compared to 1.9% the previous year; meaning the overall harm level was 3.2%, up from 2.9% in 2021. For people between the ages of 16-24, the overall rate of harm was 6.7%, compared to 4.9% last year. In terms of gender, the problem gambling rate for males was 0.4%, and 0.1% for females.
The National Lottery, where the proportion of respondents who had played rose from 26.5% to 28.7%, appeared to drive growth in the overall gambling rate. The portion of respondents who had played non-lottery games was stable at 28.4%.
There was also a statistically significant growth in online gambling in general, driven by online slots, where the percentage of people who had played rose from 3.4% to 4.6%. There were also statistically significant increases in the use of in-person slot machines, gaming machines at bookmakers such as FOBTs and bingo. However, there was a decrease in sports betting, from 5.6% to 4.5%.
The portion of people who gambled more regularly also increased after a sharp drop in previous surveys. In total, 26.6% of people had gambled in the four weeks prior to the survey, up from 23.9%, but still below the 34.9% from 2019.
Following two years of disruption and restriction as a result of the COVID-19 pandemic, overall gambling participation remains lower than pre-covid levels. Latest data for 2022 indicates that people are starting to return to in-person activities including bingo, horse races and dog racing. However, in-person participation rates remain below pre-pandemic levels.
According to the UKGC, there have been differences observed by age group in terms of those returning to in-person activities, with the in-person participation rate for 16 to 24-year-olds closest to their pre-pandemic rate.
Latest News
Sterling Lotteries selects Yaspa as its primary open banking payments partner
Reading Time: 2 minutes
Yaspa, the award-winning Pay by Bank fintech, today announced a new partnership with Sterling Lotteries, the UK’s market-leading External Lottery Manager (ELM). Sterling has selected Yaspa as its primary open banking payments provider for prize-led fundraising, enabling faster, safer, and more efficient supporter payments across its charity lottery programmes.
Sterling powers weekly lotteries and raffles for 800+ UK charities, from local organisations to national causes. By integrating Yaspa, Sterling can offer a streamlined Pay by Bank experience that confirms entries in real-time, reduces processing costs, and strengthens fraud protection, thereby freeing up more funds for impact.
Yaspa’s Head of Commercial, Amie Kadhim, said: “Sterling sets a high bar for reliability, security, and supporter experience. We’re proud to power their next chapter with instant bank payments that help charities move faster, enhance engagement, and achieve more with every donation.”
The partnership aligns with Sterling’s ongoing modernisation of the charity lottery model, bringing the convenience supporters expect, while improving cashflow and operational efficiency for fundraising teams. Entry confirmation is immediate and funds settle instantly, helping charities plan with confidence and reduce admin overheads.
Richard Dixon, Managing Director at Sterling, said: “We’re thrilled to be partnering with Yaspa to deliver an open banking solution that represents a true sector-first innovation. From the outset, it was clear that Yaspa shares Sterling’s vision for using technology to drive meaningful change in the charity lottery space. Open banking has transformed retail and financial services and now we’re bringing that same innovation to fundraising. It’s faster, more secure, and significantly more cost-effective for charities. By harnessing open banking, we offer charities a bold, efficient, and future-proof way to engage supporters, especially digital-first donors who expect a seamless experience.”
Key benefits for Sterling and its charity partners include:
-
Instant payment settlement and immediate entry confirmation
-
Lower processing costs compared with traditional methods i.e. debit and credit cards
-
Reduced fraud and chargeback risk, utilising bank-grade security
-
A smoother, mobile-first, user journey for supporters
The post Sterling Lotteries selects Yaspa as its primary open banking payments partner appeared first on European Gaming Industry News.
Latest News
RocketPlay wins Best Customer Service at European iGaming Excellence Awards
RocketPlay Casino has been awarded Best Customer Service at the European iGaming Excellence Awards 2025 — a widely respected industry award celebrating excellence and innovation worldwide.
For RocketPlay, this award marks a major milestone — proof that genuine care, innovation, and consistent performance are noticed and appreciated by the iGaming industry.
“Our goal has always been simple — to create a service that players can rely on,” said Alex Martin, PR Manager at RocketPlay. “Winning this award highlights that our focus on trust, speed, and human connection truly makes a difference.”
This recognition also reflects the daily work of RocketPlay’s 24/7 multilingual support team, which delivers help within seconds and reaches 90%+ one-touch resolution. The casino maintains a CSAT score above 90%, and over half of all inquiries are now handled through AI-powered chat while keeping the tone personal and friendly.
The brand continues to strengthen its reputation across the community, holding top ratings such as 9.8/10 on CasinoGuru, 9.1/10 on AskGamblers, 4.4/5 on Trustpilot, and 4.3/5 on LCB.
RocketPlay remains committed to pushing standards higher — ensuring every player receives fast assistance, transparent communication. We thank the award organizers and the jury for this meaningful recognition.
Latest News
Boomerang Partners celebrated Golden Boomerang League winners and engaged booth guests with a gift auction at SiGMA Europe 2025
Boomerang Partners, an affiliate marketing agency and an Official Regional Partner of AC Milan, participated in SiGMA Europe 2025 in Rome from November 4th to 6th, 2025. The company’s booth generated heightened interest among conference participants throughout the event. It was designed in the signature ‘Boomerang Arena’ concept, effectively connecting sports and modern technologies. The booth was divided into several themed zones dedicated to football, tennis, basketball, and boxing, as well as locations for sports-related activities.
One of the main highlights of Boomerang Partners’ participation in the Rome event was the announcement of the Golden Boomerang League winners. This sports traffic tournament took place from September 1st to October 31st. It involved current and new Boomerang Partners’ affiliate partners. 68 teams, which generated 20+ sports FTDs for brands from Boomerang Partners’ client portfolio over the two-month tournament period, made it to the final draw. On November 4th, the company determined the winners using certified randomization tools. The winners became:
- QQMedia (prize — direct access to the annual Golden Boomerang Awards tournament)
- Apex Media (AC Milan Experience package, including paid flight, accommodation, and attendance at an AC Milan home match at San Siro Stadium in Milan)
- Luis Xavier (AC Milan Experience package, including paid flight, accommodation, and an AC Milan home match attendance).
The CEO of QQMedia commented: “Those who know me understand that I work with some of the largest operators in the industry, but Boomerang Partners will always hold a special place in my heart. What they are building is truly impressive, and I am proud to be part of this journey, witnessing how Boomerang Partners is steadily evolving from an underdog into a true power player.
A big thank you also goes to their entire team, especially the affiliate department, and in particular to Lilli, whose outstanding work, constant availability, and solution-oriented approach deserve special recognition.
The next goal is of course to win the Golden Boomerang Awards 2026, and we will give it our all to make that happen.”
Boomerang Partners’ booth guests could play ping-pong with promoters, who were actually professional players in disguise, as well as participate in Soccer Penalty Shootout, bowling, volleyball, tennis, and badminton using Nintendo Switch Sports. For participation and wins, they received chips of various denominations. Chips could also be earned by completing tasks on the Wheel of Fortune, ordering drinks at the bar, and even finding them in the open areas of the SiGMA Rome venue. On November 5th, Boomerang Partners hosted a gift auction at their booth, with chips as a currency. These prizes were raffled off:
- Luka Modrić (AC Milan) signed jersey
- iPhone 17 Pro Max
- Ray-Ban | Meta Wayfarer smart glasses
- Apple AirPods Pro 3
Those participants who failed to win the auction were in for a surprise. The next day, November 6th, a gift shop with items of varying prices opened at the Boomerang Partners booth. Booth guests could exchange chips for these gifts, which included, for example, AC Milan t-shirts, electric air pumps, instant photo printers, and other prizes.
Anton Eshtokin, Chief Marketing Officer at Boomerang Partners, commented: “Continuing the development of the ‘Boomerang Arena’ concept, we tried to bring numerous sports elements and meanings into the booth atmosphere, thus once again revealing our sports DNA and strategic vector. We traditionally applied the formula that connects business solutions, entertainment, and marketing activities.
We strive to make our booth a place that attracts partners and media, putting considerable effort into preparation, and believe that we have managed to solve the set tasks. We are already preparing for iGB Affiliate in Barcelona and invite you to visit our booth in advance.”
Boomerang Partners are ending 2025 on a major note, but they’re not saying goodbye for long. Stay tuned.
About Boomerang
Boomerang Partners is a rapidly growing global marketing agency offering a wide range of services. Boomerang Partners is the Official Regional Partner of AC Milan. In 2024, it launched the inaugural Golden Boomerang Awards — a global tournament for affiliate teams. More than 400 affiliate teams participated in the second season of the tournament in 2025. The agency launched six new products in 2024-2025, contributing to a nearly 1.5-fold increase in product users.
The agency’s client portfolio contains 13+ brands offering affiliate and entertainment services across 40+ markets in compliance with local regulations. These products provide personalized bonuses and 24/7 multilingual support.
-
Latest News3 months ago
ReferOn Shortlisted for Acquisition & Retention Partner of the Year at SBC Lisbon 2025
-
Latest News2 months ago
Duels for Friends in Trophy Hunter. Invite your friends and create a shared space for fun and competition.
-
Latest News3 months ago
BC.GAME Launches “Nezha” Slot with Up to 46,656 Ways to Win and 10,000x Max Payout
-
Latest News2 months ago
Announcement: 25th September 2025
-
Latest News3 months ago
NODWIN Gaming Acquires Sony Interactive Entertainment’s Stake in Evo; Becomes Majority Holder
-
Latest News3 months ago
Cyprus National Betting Authority Warns Public About Illegal Online Gambling and Misinformation
-
Latest News3 months ago
Newzoo x Tebex Report: How Gamers Are Spending in 2025
-
Latest News2 months ago
GR8 Tech’s Bet It Drives Wraps Season 1 with Stephen Crystal—From Las Vegas Legends to Global Gaming Leadership




You must be logged in to post a comment Login