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Exclusive Q&A with Alexander Kamenetskyi, Sportsbook Product Owner with SOFTSWISS
‘The house always wins’ is one of the oldest adages in sports betting. It must be most trusted quote too, as numerous once-bitten punters would vouch for.
Here is the other side of the story.
Alexander Kamenetskyi, Sportsbook Product Owner with SOFTSWISS, talks about the steps that Sportsbooks take to keep fraudulent activities at bay.
You must read the interview for his lucid and succinct deconstruction of frauds that take place in the betting arena.
Over to the interview now!
Q. We’ve had a fabulous Euro 2020, in which Italy deservedly emerged winners. The betting industry also enjoyed thriving business during the period. But there have been reports that the level of betting frauds increased manifold. As a Sportsbook Product Owner, how do you view the situation?
A. First of all, I would like to congratulate all the fans of the Italian national team on their victory! We were finally able to enjoy the football battles of Euro 2020. In my opinion, it was an amazing championship full of dramatic and exciting moments.
As statistics show, such large events always see a spike in cases of fraud and that’s why we are always ready to track such activity and mitigate the risks for our clients.
Q. Could you share some practical experiences where you faced fraudulent activities and how you dealt with it?
A. Fraudsters always try to find system weaknesses in bookmaker lines and exploit them. This time they knew they had a chance to go unnoticed for a long time, as the attention of all bookmakers’ was drawn to the Euro 2020. Oftentimes bookmakers may also contribute to the appearance of such fraudsters themselves.
Speaking of the SOFTSWISS Sportsbook team – we are perfectly prepared for the arrival of unwanted guests. Over the course of the championship we mainly saw players with counterfeit documents, but our platform had just the tools to track and prevent such manipulations.
Typically, fraudsters bet on unpopular types of sports and weak leagues. Sometimes they are at the matches in person or they bet ahead of the curve when there’s a fast video broadcast. This is quite easy to track, and we resolve such cases pretty quickly.
Quite often in such cases, players ‘artificially’ raise their maximum bets for specific markets (e.g. via betting from several accounts), but we prevent this by analyzing player bets and player activity.
We have our own Risk Management and Anti-Fraud teams, as well as the Betradar Risk Management team and Managed Trading Services. We are also currently in the process of developing automated tracking systems
Q. What kind of frauds do you normally anticipate as a sportsbook operator?
A. The list isn’t vast.
First, come the ‘arbers’, or players who find arbitration situations between bookmakers and exploit them.
Secondly, there are ‘button players’ who place bets seconds after the outcome becomes clear.
There are also ‘valuebetters’, or those who bet on higher odds or odds with an advantage.
Then there are middle betting players, who are mostly playing for the total, and usually with an advantage.
And then there is the very widespread type of fraudster – the bonus hunter. Bonus hunters find weak points in bookmaker promotions and exploit them to their advantage. Some of these can be white hat bonus hunters and we even have someone like that in our team.
Of course, match fixing is the bane of the sports industry and is one of the most serious offenses. Naturally, there are many more types of sports betting fraud, but the ones I mentioned are the most widespread.
Q. How do you plan to tackle the potential frauds?
A. We are working on developing our own Sportsbook Risk Management team. We are also building our internal Risk Management Tools (RMT). Our RMT system is based on long-term experience in the field, market needs, new innovative technologies, and artificial intelligence. The system will be universal in that it will help us work not only with fraudsters, but also with ordinary players.
Q. Could you share some insights into the software-enabled checks and AI-powered analyses that aid fraud detection and prevention in betting?
A. Unfortunately, I cannot reveal all the cards because RMT is an anti-fraud system. I can only say that we are developing tools that rely on artificial intelligence based on data analytics. We are already working on unique tools to combat the main types of fraud, which will react not only to the style of play but also to overall player behaviour.
I can also add that our protection system does not just work for each project separately, but encompasses all brands across our platform.
Q. Coming back to the Euro 2020, what are the new things that happened in connection with fraudulent betting? Is it a case of new-age fraudsters emerging or is it a case of old punters becoming smarter – just like the Italian defenders?
A. The Italian defenders showed us a level of play we can look up to. I can say that the average scammer is rather diverse. The experienced type is always on the lookout for new projects, erroneous proposals, and mainly uses trite and true scam methods. Younger scammers place more emphasis on modern methods such as bots.
Q. Do all the fraud detection and prevention mechanisms affect the pure joy of punting? Will the whole process become cumbersome for the genuine bettors? Would love to hear your thoughts on this topic.
A. Our tools work not only with negative players, but also with positive ones. We place a lot of attention on working with those players who have proven themselves to be honest and conscientious. Additionally, we create great bonus offers for our players that encourage their gaming activity and do not use complex wagering systems. We are also very keen on soon introducing gamification to the platform, which is currently in development.
Q. Finally, how do you see fraudulent activities and the prevention mechanisms pan out in the future? What’s your bet on this?
A. The world of betting is huge, but it hasn’t reached its peak yet. Of course, fraud will continue to develop and there are many reasons for this.
First-time bookmakers who are poorly versed in the basics of sports betting will continue to create inaccurate bonus offers, miscalculate the bonus math and create bonus overlap. Errors in the betting lines and a lack of analytical work will continue to generate negative outcomes.
It is our job to create a product that fortifies the operator from negative outcomes, but we aren’t able to entirely wall ourselves off from the market. That is why we will be working on new tools to combat fraud and further improve the quality of our product, first and foremost, so that ordinary players can enjoy the game.
Our main task is to provide a reliable, high-quality product to the players. Sports betting is a great way to have fun. And that’s why we are creating a safe and secure environment around sports betting with SOFTSWISS Sportsbook.
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London-based video virtuals and instant win games specialist Highlight Games Limited today announces that its flagship soccer products are now live online in Romania with the Fortuna Entertainment Group.
Highlight’s premium SOCCERBET games which feature genuine archive footage from some of the biggest leagues and teams in football are now available to Fortuna’s online customers in Romania via its Casa Pariurilor and Fortuna Romania brands. Available iterations of the product include Italian Football featuring Serie A, Spanish Football featuring LaLiga and English Football featuring English Premier League teams.
Steven Holmes, CEO, Highlight Games said: ‘I’m delighted to see our SOCCERBET portfolio go live with FEG in Romania. This launch represents another significant milestone in our expansion across regulated European markets, and we look forward to building on our partnership with Fortuna and bringing even more compelling content to its customers in the months ahead.’
Erik Klems, Group RNG Product Manager, Fortuna Entertainment Group added: ‘We are excited to introduce Highlight Games’ SOCCERBET products to our Romanian customers. The combination of authentic archive football footage and innovative gameplay brings something genuinely fresh to the market and perfectly complements our existing portfolio. At FEG, we are committed to offering players the best and most engaging experiences available, and this partnership with Highlight Games supports that mission. We anticipate a strong reaction from players and see great potential for continued collaboration.’
The post HIGHLIGHT GAMES LIVE IN ROMANIA WITH FORTUNA ENTERTAINMENT GROUP appeared first on European Gaming Industry News.
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Finland is preparing to usher in a new era for its gambling industry, with a comprehensive reform that transitions the country from a state monopoly to a regulated, licensed market. According to updates received by Nordic Legal, the Administrative Committee of the Finnish Parliament has completed its report, confirming the core elements of the reform. While the legislation has yet to be formally published, it is expected to pass without further amendments.
This reform marks a significant shift in Finland’s gambling landscape and introduces a well-defined roadmap that operators and suppliers should begin preparing for now.
Key Milestones in Finland’s Gambling Market Reform
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B2C licence application opens: March 1, 2026
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Opening of the gambling market: July 1, 2027
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B2B licence application opens: July 1, 2027
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B2B licence requirement enforced: July 1, 2028
In addition to these regulatory changes, the Finnish government is reportedly exploring mechanisms for enhanced player protection. One such initiative under consideration is the introduction of loss limits that would apply across all licensed operators, signalling a strong commitment to responsible gambling.
Nordic Legal: Your Strategic Partner for Finnish Market Entry
With deep expertise in the Nordic gambling sector, Nordic Legal is uniquely positioned to assist operators navigating the Finnish licensing process. Drawing on experience in Denmark and Sweden, the firm brings regulatory insight, a streamlined methodology, and local expertise to ensure clients are well-prepared for this market transformation.
Why Choose Nordic Legal?
1. Familiarity with Your Business
For existing clients operating in Denmark or Sweden, Nordic Legal leverages its existing understanding of your organisation and technical infrastructure. This continuity accelerates the process and avoids duplication of effort.
2. Regulatory Expertise
Years of engagement with Danish and Swedish regulators allow Nordic Legal to anticipate regulatory expectations, resolve potential issues early, and smooth out the application journey.
3. Proven Nordic Methodology
Nordic Legal applies a tested framework to each licence application, including:
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Reusing existing documentation where possible
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Mapping technical and certification requirements in advance
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Aligning responsible gambling strategies with Finnish standards
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Co-managing projects through your current contact and our Helsinki team
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Constructive engagement with regulatory authorities when needed
Finland Licence Application Package
To support a seamless entry into the Finnish market, Nordic Legal offers a comprehensive application service that includes:
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Translation of all required documents
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Step-by-step application guidance
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Completion of application forms
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Full project management
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Direct communication with the Finnish Gambling Authority on your behalf
Operators aiming to enter the Finnish market are encouraged to begin preparations early. Nordic Legal’s package ensures that you will be ready when the application process opens in 2026.
Thinking of Entering the Finnish Market?
Whether Finland is part of your expansion strategy or you need a clearer understanding of how the new legislation affects your operations, Nordic Legal is ready to help. With expert knowledge of the requirements, the process, and the business context, we provide the guidance and support you need to move forward confidently.
For more information about our Licence Application Package or a personalised assessment of the Finnish market, please contact Nordic Legal directly.
The post Finland Finalises Gambling Reform Framework: Market Opening Set for 2027 appeared first on European Gaming Industry News.
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Gamblers Connect is pleased to announce a new strategic partnership with NuxGame, a premier B2B software provider specialising in API-first, modular iGaming solutions.
This collaboration is designed to significantly enhance NuxGame’s brand visibility and solidify its authority across the critical regulated and emerging markets our operator network serves. NuxGame, which has been successfully developing and expanding operator projects since 2018, offers comprehensive Turnkey Casino and Sportsbook Platforms.
The company’s technical strength is unmatched, featuring a massive aggregated content library of over 16,500 games from more than 130 studios, alongside advanced, market-specific tools like its Telegram Casino Software and specialised Sweepstakes Casino Platform.
Gamblers Connect will showcase how NuxGame’s modular, API-first architecture allows clients to quickly launch a fully branded platform, easily scale into complex verticals like crypto, and benefit from full compliance support, including their Romanian Class II B2B Licence and GLI-19 Certification.
By offering transparency around risk management and a comprehensive support system, Gamblers Connect will de-risk the initial onboarding process for operators.
This strategic alliance underscores NuxGame’s commitment to delivering technical excellence and our dedication to providing our audience with trusted, high-value industry partners.
Gjorgje Ristikj, Founder of Gamblers Connect, said: “Our partnership will leverage Gamblers Connect’s high-authority platform to connect NuxGame directly with decision-makers seeking fast, scalable, and compliant software solutions. Our cooperation will focus on delivering expert content and deep technical insights into the platform’s core advantages.”
The post NuxGame & Gamblers Connect Enter a New Partnership appeared first on European Gaming Industry News.
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