Latest News
SoftSwiss launches Game Aggregator B2B support service


The SoftSwiss Game Aggregator is excited to announce that now the brand has officially launched its own B2B support service.
The newly-launched service is constantly working on its quality and speed enhancement via the helpdesk. On average, the client receives the first response to their request within an hour; the complete solution to the problem depends on its complexity, but in the majority of cases the request is closed on the same or the next day. Moreover, personally assigned account managers can further help clients with a wide variety of issues, including tough technical ones. They have the exact tools and competencies to address a wide variety of issues, which allows the Game Aggregator team to respond quickly in any situation.
Tatyana Kaminskaya, Game Aggregator Team Lead at SoftSwiss said: “We’re excited to be able to provide our clients with ongoing support, which will further help to enhance our relationships. Here at SoftSwiss, it’s extremely crucial for us to deliver the best service possible, so we’re glad our clients can rely on us as we can assist them on all queries that may arise”.
The SoftSwiss brand always strives for top client service, the finest industry professionals, and advanced innovations. Based on these values the company provides the best service and these are not just words – it lies in the SoftSwiss philosophy. Being close to the client, thinking ahead, and acting as flexible, safe, and reliable as possible – are the main principles of the company’s customer service.
The SoftSwiss Game Aggregator combines more than 11,000 games from over 70 game studios for online casino websites, with 3,000 games that support crypto in-game. This extensive portfolio can be added to any gaming software platform through simple one-time API integration.

Latest News
Construction of Japan’s First Integrated Resort with a Casino Begins
Construction has officially begun on Japan’s first integrated resort with a casino, as MGM Osaka held its groundbreaking ceremony last week. The event, hosted by Osaka IR KK, the project’s promoter, was attended by Osaka Governor Hirofumi Yoshimura and representatives of MGM Resorts International and Japan’s Orix Corporation, the lead partners behind the ¥1.27 trillion ($8.8 billion) development.
Located on the man-made island of Yumeshima in Osaka Bay, MGM Osaka is scheduled to open in the autumn of 2030. The project marks a key milestone in Japan’s long-debated foray into legalised casino gaming. Once operational, it is expected to generate around $5.9 billion annually in gross gaming revenue.
MGM Osaka will feature a casino, three hotels with approximately 2500 rooms, and extensive convention and entertainment facilities, including a 3500-seat theater, 330,000 square feet of exhibition space and 400,000 square feet of conference areas. Dining and retail outlets are also part of the expansive master plan.
“In collaboration with Osaka Prefecture and Osaka City, this project… is expected to contribute to the development of Japan’s tourism industry and the growth of the Kansai region,” a press statement reads.
The complex’s timeline coincides with the tail end of Expo 2025, also hosted on Yumeshima Island. To minimise disruption during the event, construction will be scaled down on peak days and the use of heavy machinery delayed until after the Expo concludes in October.
The resort will benefit from enhanced transportation access. A new Osaka Metro station opened in January to serve Expo 2025 and eventually MGM Osaka, while the Kintetsu Nara Line is being extended to further improve connectivity before the resort opens.
Financially, the project is backed by a ¥530 billion ($3.68 billion) debt financing package led by Mitsubishi UFJ Financial Group and Sumitomo Mitsui Banking Corp., with investments from regional businesses in Osaka.
The post Construction of Japan’s First Integrated Resort with a Casino Begins appeared first on European Gaming Industry News.
Latest News
Rickard Vikström Named European CEO of the Year in the Hosting Industry
Rickard Vikström, CEO and founder of Internet Vikings, a licensed in-state hosting provider for U.S. iGaming and online sports betting, has been named European CEO of the Year in the hosting industry.
The award recognizes Vikström’s work in expanding Internet Vikings’ presence from Europe into the U.S., where the company has become the fastest-growing hosting provider for the iGaming and sports betting industry. Internet Vikings continues to see strong year-on-year growth, becoming the go-to hosting partner for European operators expanding into the U.S. market.
Vikström has led Internet Vikings through several key initiatives, including early market entry in emerging U.S. states, the introduction of flexible hosting models such as Pay-as-You-Go Bursting, and a focus on operational transparency and customer responsiveness. He also helped secure VMware Premier Partner status for the company.
Internally, Vikström is known for his direct and accessible leadership approach, maintaining regular contact with clients and actively participating in customer support improvements.
This award highlights his ability to scale a European company internationally while maintaining close attention to service and technical reliability.
The post Rickard Vikström Named European CEO of the Year in the Hosting Industry appeared first on European Gaming Industry News.
Latest News
SYNOT Games and R. Franco Digital Announce Strategic Partnership to Improve Casino Engagement
SYNOT Games, a leading developer of innovative casino games and retention solutions, announced a strategic partnership with Spanish aggregator R. Franco Digital. This collaboration marks a significant milestone in delivering enhanced gaming experiences across Spain, Portugal, Mexico and Colombia.
In a move set to redefine player engagement in the iGaming industry, SYNOT Games has integrated its advanced retention solutions into R. Franco Digital’s flagship IRIS Platform, a comprehensive and flexible aggregation system. This strategic partnership, which unites SYNOT’s industry-leading tools such as the SYNOT Progressive Bonus and Free Round Bonus, promises to deliver an enriched gaming experiences for key Spanish-language markets.
The collaboration is designed to provide casino operators with an unparalleled suite of features aimed at boosting player engagement and loyalty. By combining premium iGaming content with robust retention mechanics, operators are now empowered to create a more dynamic and rewarding environment for their players. This move could set new benchmarks in the competitive landscape of online gaming, where seamless and engaging player experiences are paramount.
As the integration rolls out across multiple markets, both companies are optimistic that the fusion of cutting-edge retention tools with comprehensive content aggregation will drive operational efficiencies and catalyze a new era of innovation and customer satisfaction in the online casino sector.
Javier Sacristán, International Business Director at R. Franco Digital, said: “We are excited to join forces with SYNOT Games. Integrating their advanced retention tools with our aggregation platform sets a new standard in player engagement. Our clients will benefit from a superior, integrated solution that drives growth and loyalty in our key markets. This partnership amplifies our presence in vital markets and elevates the overall player experience through our integrated retention solutions”
Kristína Ďaďová, Sales Manager at SYNOT Games, said: “By launching new integration with R. Franco Digital, we empower our partners with a seamless platform that enhances player engagement and retention, ensuring that operators across Spain, Portugal, Mexico, and Colombia can offer an unmatched gaming experience.”
The post SYNOT Games and R. Franco Digital Announce Strategic Partnership to Improve Casino Engagement appeared first on European Gaming Industry News.
-
Latest News3 months ago
India’s Biggest Gamers, Including Techno Gamerz, GamerFleet & Mythpat – battle at PlayGalaxy Cup 3.0
-
Latest News3 months ago
Sportradar’s Alpha Odds Receives Dual Honors at European iGaming Awards 2025
-
Latest News3 months ago
Fall in Love with Nature’s Greatest Romantics This Valentine’s Day at Springbok Casino and Claim 25 Free Spins
-
Latest News3 months ago
Swintt secured ISO 27001: 2022 certification
-
Latest News2 weeks ago
Exclusive Q&A With Bar Konson, Chief Business Development Officer at NuxGame
-
Latest News3 days ago
Week 17/2025 slot games releases
-
Latest News4 weeks ago
SARA TENDULKAR JOINS JETSYNTHESYS’ GLOBAL E-CRICKET PREMIER LEAGUE AS MUMBAI FRANCHISE OWNER FOR SEASON 2
-
Latest News3 days ago
Fortuna Partners with 2025 UEFA Under-21 EURO
You must be logged in to post a comment Login