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VCGLR recommends responsible gambling provisions for Crown Casino

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VCGLR recommends responsible gambling provisions for Crown CasinoReading Time: 3 minutes

The Victorian Commission for Gambling and Liquor Regulation (VCGLR) has released its sixth review of Crown Casino’s operations, offering a slew of provisions for responsible gambling. Overall, the review provides 20 recommendations. Out of which 11 pertain to the provision of “responsible gambling.” The review indicates that Crown lagged behind in community expectations.

The review arrives at a bad time for Crown Casino. Earlier this year, a whistle-blower accused the casino of misconduct, including providing gamblers with a “pick” to jam poker machine buttons in place. And following another allegation of machine tampering, the VCGLR fined Crown AU$300,000. This was a historically high fine.

Another recent whistle-blower case concerned Woolworth’s subsidiary ALH, Australia’s largest gambling machine operator. Earlier this month, ALH admitted that patrons were “spied upon” and provided with inducements to continue gambling.

The idea of “responsible gambling” is at the core of both these cases.

What is responsible gambling?

Responsible gambling has been a cornerstone of government gambling policy since at least the 1990s. The concept was a gambling industry invention, developed as gambling was legalised and expanded globally. It allowed the industry to circumvent stricter regulations in response to the harmful side effects associated with the spread of gambling. This has been a wildly effective strategy for the gambling industry, but largely ineffective in terms of minimising harm.

Responsible gambling is largely implemented via codes of practice, required in all Australian casinos, pubs and clubs and many other jurisdictions. These require gambling operators to provide warning signs and intervene when someone shows signs of harm, among other measures.

Other responsible gambling regulations impose limits on game offerings. This is especially so with electronic gambling machines (EGMs, or “pokies”). In most Australian states, the maximum bet in a pub or club pokie is A$5. There are other pokie restrictions, as well, such as the load-up (the amount of money that can be inserted at one time) and the speed at which individual bets can be placed (generally every two to three seconds).

But in research I’ve conducted with other academics, we’ve found little evidence that responsible gambling measures are effective.

This is partly because of recent public health research showing that, even with responsible gambling measures in place, gambling harm remains a serious problem. This is partly because gambling mechanisms are ubiquitous in Australia, and partly because responsible gambling measures are unconcerned with preventing harm. At best, these measures act as an ambulance at the bottom of a cliff – not the fence at the top.

As with alcohol, the “responsibility” for over-consumption is generally offloaded by the gambling industry onto consumers. The industry argues that problems affect only a tiny minority, and are a result of flawed individuals who cannot control themselves. Exposure to gambling itself is not considered a cause.

However, recent research in Victoria demonstrates that the harm associated with gambling is of a “similar order of magnitude” as major depressive disorders and alcohol misuse. The social costs of gambling, including family breakdown, relationship problems, domestic violence, and emotional and psychological distress, depression and suicide, are estimated at nearly A$7 billion per year in Victoria alone.

Another recent study found that on average, every “problem gambler” affects six other people in his or her life. Every “moderate-risk” gambler impacts three others. Even “low- risk” gamblers affect one other person.

Thus, the costs and effects of gambling harm are much more widespread than the gambling industry or government concedes. This has also been corroborated by recent research in the UK.

Contradictions between practice and law

Responsible gambling measures were intended to address these social costs, but research shows that some “codes of practice” are rarely enforced and often ignored. ALH has also admitted this is true.

Even more troubling is that Crown is permitted by Victorian law to allow patrons to play pokies in “unrestricted” mode at its casinos. This means gamblers can bet unlimited amounts, at unlimited speed, and on “autoplay.” (The “unrestricted” mode is banned outside casinos.)

Considering the law also requires Crown to pursue “responsible gambling” regulations, the contradiction is quite striking.

There are other contradictions. In its casino review, VCGLR recommended more staff, with time to actually intervene, when patrons display signs of harmful pokie use. However, using the “unrestricted” mode allowed only at Crown would be a clear sign of harmful gambling.

 

Source: theconversation.com


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George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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RocketWisdom: 100 Real Player Insights in One Book

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RocketWisdom is one of RocketPlay’s most personal projects to date — an authentic digital book featuring over 100 real stories, rituals, and gaming habits shared by RocketPlay players. It began as a small internal effort to explore the fun side of play — how people enjoy their gaming moments and what small traditions make the experience special. It has since grown into a full eBook, now available for download.

What is RocketWisdom?

RocketWisdom is a compact, living digital book featuring 100+ stories, rituals, and personal gaming habits submitted by verified RocketPlay users. These aren’t polished guides — they’re human: lucky charms, timing bets, favourite slots, pre-spin habits, and little moments that make play unique.
RocketWisdom is more than a campaign — it’s a celebration of players’ creativity, shared fun, and community spirit.

Originally, players would periodically share their favourite gaming stories and rituals with the RocketPlay support team and on social media channels. The casino team got curious: what makes each player’s gaming moment their own? Are there funny traditions, habits, or superstitions behind the spins?
So they asked the community directly — and the response was overwhelming. More than 500 submissions arrived: many deeply personal, some playful, others describing family traditions or lucky moments. What started as a simple idea soon grew into a collection worth preserving, so RocketPlay gathered it into a book — first intended for an internal circle, but as more players asked to see it, RocketPlay decided to make RocketWisdom publicly available.

What’s inside

  • 100+ real stories and rituals from players — from lucky charms to favourite slot routines
  • Exclusive bonus code embedded in the book for instant testing

From 4.11, RocketWisdom can be downloaded directly from the RocketPlay website in two convenient formats — PDF and EPUB — making it easy for players to explore the collection from any device.

Why it matters

Today’s players expect more than chance — they want shared experience, creativity, and fun. RocketWisdom delivers inspiration, smiles, and connection for both seasoned spinners and newcomers.
For streamers and content creators, it offers authentic and entertaining material ideal for livestreams, reviews, and community challenges.
For operators and affiliates, player-driven storytelling helps build engagement and a more connected community.

Beyond being a book, RocketWisdom became a heartfelt celebration of creativity and playfulness shared by the RocketPlay community. Inside the book, readers will find promo codes that invite them to try selected games — closing the loop between inspiration, curiosity, and play.

RocketPlay is a trusted online casino with over 9,000 slots from top providers. Highly rated on CasinoGuru (9.8/10), AskGamblers (9.06/10), and Trustpilot (4.4/5), it’s recognized for its quality, fairness, and reliability. The platform holds trust certificates from Chipy.com, CasinoGuru, and AskGamblers, and offers regular bonuses, tournaments, and strong Responsible Gaming features.

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Orange Gaming B.V. obtains license to offer online casino games in the Netherlands

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Orange Gaming B.V. has been granted a license by the Netherlands Gambling Authority to offer online casino games against the license holder in the Dutch market. With this milestone, Orange Gaming sets a clear course: safe, fair, and transparent online entertainment for Dutch players.

Petrit Dibrani, Director of Orange Gaming B.V., comments:

“We are a Dutch team with short communication lines and a down-to-earth mindset. My background in compliance forms the foundation of our decisions. We aim to go live soon, but we do so carefully and fully in line with all regulations. The Dutch market is demanding, with high taxes and strict limits, yet it also holds significant potential. That’s exactly why we focus on innovation, efficiency, and genuine attention to the player.”

Orange Gaming positions itself as an agile challenger among larger operators. Safer-play-by-design is embedded in all processes and communication. Limits, tools, and game rules are clearly explained, helping players stay in control and make conscious choices. The platform also includes several unique features that will be unveiled upon the website launch.

The post Orange Gaming B.V. obtains license to offer online casino games in the Netherlands appeared first on European Gaming Industry News.

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PropellerAds launches localized platform in China

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PropellerAds, one of the world’s leading advertising platforms, is proud to announce the official launch of the Chinese-language version of propellerads.com with native support team, marking a major step in its strategic expansion across East Asia. The announcement comes in response to growing regional demand for industry-leading advertising platforms specializing in high growth sectors, including gaming and e-commerce.

To mark the launch, a Chinese version of the PropellerAds website is now live, complete with full translation and a dedicated team of native-speaking experts to support Chinese-speaking clients. This has been complemented by an official WeChat channel where updates, insights, and company news updates will be shared directly with its Chinese-speaking audiences.

As a global market leader in digital advertising with 15 daily billion ad impressions across over 195 GEOs, PropellerAds brings over a decade of proven success to the Chinese market. Its deep expertise in performance-driven formats like Popunder, Push Notifications, and Telegram Mini Apps, has helped thousands of advertisers scale their campaigns worldwide. Now, Chinese-speaking clients can benefit directly from this global experience, expert support, and strategic tools tailored to their needs,  empowering them to reach international audiences with precision and confidence.

“We’re excited to deepen our relationships in the Chinese market,” said Matvey Shmidt, Sales Director at PropellerAds.

“Our goal is to empower advertisers and partners in China with the tools, support, and insights they need to succeed globally. For the first time, Chinese clients can benefit from our global expertise while accessing a multisource advertising platform designed to local demands and needs.”

In addition to its established ad formats, PropellerAds continues to innovate with new channels such as Telegram Mini Apps, Survey Exit, and In-Page Push, providing advertisers with access to audiences and engagement opportunities. These formats expand the platform’s capabilities beyond traditional web placements, with brands reaching high-intent users across multiple ecosystems with precision targeting and performance-driven optimization.

PropellerAds recently made a successful appearance at China Joy, one of Asia’s largest digital entertainment expos, where the team connected with hundreds of partners and advertisers, and Global Traffic Conference in Shenzen. Looking ahead, PropellerAds will be attending GTC in Shanghai this November, continuing its mission to foster meaningful partnerships and drive innovation in the region.

Shmidt continued: “This launch reaffirms PropellerAds as a global leader in digital advertising, offering scalable solutions and localized support to help businesses grow across borders, with this being the first in a series of new launches we will be announcing in the region soon. We look forward to meeting our clients and speaking with interested clients at GTC in Shanghai.”

You can visit PropellerAds at stand B69, at GTC in Shanghai, on 5th and 6th of November.

The post PropellerAds launches localized platform in China appeared first on European Gaming Industry News.

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