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European Commission – Fact Sheet – Financial Technology (FinTech) Action Plan

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Frequently asked questions: Financial Technology (FinTech) Action Plan

Brussels, 8 March 2018

FINTECH

What is FinTech?

Financial technology, or FinTech, refers to technology-enabled innovation in financial services. It is spurring new business models, applications and processes, such as payment applications for mobile devices. FinTech is also having a transformative effect on financial markets and institutions and on the provision of financial services as a whole.

Why is this Action Plan needed?

Technological innovation in finance is not new, but the amount of investment in technology and the pace of innovation have increased significantly in recent years. There has been rapid advancement in artificial intelligence, mobile applications, cloud computing, big data analytics and distributed ledger technology, such as blockchain. This changes business models of established financial institutions, technology companies and new market entrants alike and affects the entire financial sector, including services for both consumers and wholesale markets.

The Action Plan has three main objectives: to support innovative business models to scale up across the single market; to encourage the uptake of new technologies in the financial sector; and to increase cybersecurity and the integrity of the financial system.

What is the FinTech Action Plan about?

Today’s Action Plan sets out clear and concrete steps by the Commission together with other actors to make the most of rapid advances in technology. It includes measures to better understand the nature of FinTech developments as well as forward-looking measures designed to encourage and simplify the emergence of new FinTech solutions. The actions set out will benefit the EU citizens and industry, and will foster a more competitive and innovative European financial sector, while maintaining high levels of consumer and investor protection.

The Commission will, among other things,

  • host an EU FinTech Laboratory where European and national authorities will engage with tech providers in a neutral, non-commercial space;
  • consult on how best to promote the digitisation of information published by listed companies in Europe, including by using innovative technologies to interconnect national databases. This will give investors easier access to key information to inform their investment decisions;
  • run workshops to improve information-sharing when it comes to cybersecurity;
  • present a best practice guide onregulatory sandboxes based on guidance from European Supervisory Authorities (see below for definition of sandboxes);
  • report on the challenges and opportunities of crypto assets later in 2018 in the framework of its EU Blockchain Observatory and Forum. The Commission is also working on a comprehensive strategy on distributed ledger technology and blockchain addressing all sectors of the economy. A distributed ledger is an information database that is shared across a network. The best-known type of distributed ledger is blockchain.

 

How does the Action Plan fit in with other Commission initiatives?

The Action Plan is part of the Commission’s efforts to build a Capital Markets Union and a true single market for consumer financial services. It is also an integral part of the Commission’s drive for a Digital Single Market. The Commission wants to make EU rules more future-oriented and aligned with the rapid advance of technological development that is driving structural changes in the financial sector.

How is the growth of FinTech currently being supported in the EU?

Companies that develop financial technology are currently faced with diverging regulatory and supervisory regimes. While some Member States offer a wide range of tools to encourage the use of financial technologies in financial services, the market is still underdeveloped in other Member States.

Current national instruments include:

  • establishing innovation hubs or single contact points through which national authorities can engage with companies that seek to place technological innovations on the market;
  • providing research and financial support to FinTech companies and setting up incubators, or companies that help startups get off the ground by providing services, like offices ;
  • building experimentation facilities, such as sandboxes. A sandbox is a safe and controlled space where companies can test innovations in the market, with or without regulatory relief. 

The Action Plan will build on the experiences made at national level to identify best practices and possibly establish common guidelines.

What preparatory work has been done to draw up this Action Plan?

In November 2016 the Commission set up an internal Task Force on Financial Technology to address potential opportunities and challenges posed by FinTech. The Commission held a public consultation on FinTech in 2017 to gather stakeholders’ views on the impact of new technologies on financial services. Today’s Action Plan is based on the responses gathered in the consultation as well as the work of the Task Force on Financial Technology.

How will the Commission adapt existing financial services rules to new technologies?

The Commission will set up an Expert Group to assess whether current EU financial services rules are adapted to the challenges posed by new technologies. The group will be made up of experts selected through a call for applications. Experts will have to demonstrate outstanding knowledge of regulatory issues in the FinTech area. The Expert Group will conclude its work with a report in the second quarter of 2019.

What is the EU FinTech Lab and why is the Commission setting it up?

The EU FinTech lab is a non-commercial laboratory that will be established by the Commission. It aims to provide training to regulators and supervisors and share knowledge on new technologies through demonstrations, expert discussions and workshops. The Lab will help to get a better understanding of the technologies that are used to innovate financial services and will put regulators and supervisors in touch with leading experts from industry. The FinTech Lab will take place four times a year and is based on a participant-driven agenda. The first workshop will focus on cloud computing or outsourcing.

What exactly is the Commission proposing regarding sandboxes?

A regulatory sandbox is a framework set up by regulators that allows FinTech start-ups and other innovators to conduct live experiments in a controlled environment under a regulator’s supervision. Regulatory sandboxes are gaining popularity, mostly in developed financial markets. A common and co-ordinated approach among Member States would therefore be useful to encourage innovation across the EU.

The European Supervisory Authorities (ESAs) will be invited to identify best practices among supervisors. Based on this work, the Commission will come forward with a best practice guide on regulatory sandboxes. It would set out how Member States could organise their sandboxes, the types of activities concerned, and how supervision of relevant activities could be conducted.   

BLOCKCHAIN

What is blockchain?

Blockchain is the best known distributed ledger technology. A ledger is a database which keeps a final and definitive record of transactions. Records, once stored, cannot be tampered without leaving behind a clear track. Blockchain enables a ledger to be held in a network across a series of nodes, which avoids one centralised location and the need for intermediaries’ services. This is particularly helpful to provide trust, traceability and security in systems that exchange data or assets.

It is important to avoid confusion between blockchain technologies and cryptocurrencies, which represent just one type of application of blockchain. Blockchain can underpin a wide range of applications in various sectors, which are not limited to cryptocurrency or FinTech.

Why does the Action Plan have a special focus on blockchain?

Distributed ledger technologies and particularly blockchain are set to lead to a major breakthrough that will transform the way information or assets are exchanged, validated, shared and accessed through digital networks. They are likely to further develop over the coming years and become a key component of the digital economy and society. This is why the Commission decided to have a special focus on blockchain.

The transformative role of blockchain goes far beyond financial services, it can help create new services, businesses models and ventures. It is still in an early stage and Europe has the opportunity to become a global leader in this area. Financial services and FinTech were among first explorers of the potential of blockchain technologies.

What has the Commission done so far on blockchain?

Cross-border infrastructure for blockchain is crucial to reap the full benefits of this new technology. Developing this infrastructure requires the development of a proper governance framework, as well as solving existing interoperability issues. To further consolidate its expertise and demonstrate the use of distributed ledger technologies beyond its current applications, the Commission will identify a first set of services of public interest via pilot projects, before being potentially exploited on a wider scale. In this context, it has set up a European Financial Transparency Gateway as well as the EU Observatory and Forum on Blockchain.

What is the European Financial Transparency Gateway (EFTG)?

EU financial rules (Transparency Directive, 2004/109/EC) require companies listed on EU regulated markets to publish certain financial information, such as annual financial reports. This protects investors by helping them make informed investment decisions. However, this reporting is currently done via national databases, which are not connected to each other or a central platform. This makes it more difficult for investors to assess cross-border investment decisions.

This is the starting point of the European Financial Transparency Gateway, which links existing national databases through distributed ledger technology. This blockchain-based gateway is a simple and affordable way to share information on listed companies, fostering cross-border investment activity and contributes to a well-functioning Capital Markets Union.

What does the EU Observatory and Forum on Blockchain do?

The European Blockchain Observatory and Forum was launched on 1st February 2018. It is currently in its inception phase but you can already consult its website and offer to contribute here. Over the next two years, the Forum will bring together Europe’s leading experts and enable cross-border cooperation on practical use cases as well as new ideas. It will offer evidence-based analysis of technological and regulatory trends and propose recommendations where EU action may have a major impact. The Observatory is funded by the European Parliament. It will map existing blockchain initiatives worldwide with a focus on European ones. It will deliver thematic reports over a significant number of cross-cutting issues related to blockchain technologies (e.g. interoperability, legal context and regulatory frameworks). It will also serve as an online and offline platform to build an EU community around blockchain technologies.

Is the Commission going to regulate cryptocurrencies?

The Commission will work with the ESAs and international partners to assess risks, opportunities and applicability of existing rules. On 26 February 2018 Vice-President Valdis Dombrovskis hosted a Roundtable on cryptocurrencies, which highlighted the risks for financial stability as well as investors and consumers. Participants also discussed new opportunities offered by the development of crypto assets as a means to raise funding, such as through Initial Coin Offerings. The Commission will continue to closely monitor developments of the market and any risks that may arise, while the ESAs will continue their assessment of the applicability of EU financial regulation to cryptocurrencies. In view of this assessment the Commission will decide if specific initiatives at EU level are required. Any initiatives will need to be put in an international context as Europe represents only a small share of global cryptocurrency trading. Crypto-asset markets are global with worldwide transactions between investors, consumers and intermediaries. This is why the Commission aims to work together with its partners in the G20 and international standard-setters.

CYBER SECURITY IN THE FINANCIAL SECTOR

How will the Action Plan help increase cyber security in the financial sector?

Current EU rules on financial services already contain specific provisions that aim to strength the integrity of existing financial information and communication technology (ICT) systems, assets and networks, as well as their governance. Nevertheless, repeated cyber-attacks over the past years have exposed vulnerabilities and deficiencies that continue to exist within the European financial system.

Cyber resilience is strengthened considerably through market participants maintaining basic precautionary standards – or ‘cyber hygiene’ – namely the installation of firewalls, regular security scans or the selection and maintenance of password. The Action Plan sets out to carefully study in how far supervisory practices could increase cyber resilience.

The FinTech public consultation showed that are still barriers to information-sharing among financial market participants as well as with public authorities, which in turn lowers cyber security. This is why the Commission has decided to organise a workshop to better understand the perceived barriers and challenges limiting information sharing on cyber threats among financial market participants, as well as to identify potential solutions.

In parallel, the Commission will also assess whether current rules related to cloud services are still fit for purpose and whether they provide adequate protection.

What are cyber resilience tests and why should they be done at European level?

To discern and address flaws in European cyber defence, supervisors are increasingly carrying out cyber resilience tests. Carried out on a national level, these tests provide guidance on how to detect and respond to a range of simulated cyber-attacks. However, the absence of a coordinated EU response risks creating piecemeal solutions, whereas many financial institutions and market infrastructures operate across borders. This is why the Commission will ask European Supervisory Authorities to assess the costs and benefits of developing a coherent cyber resilience testing framework at EU level.

Blockchain standardisation

Why do we need European action on standardisation?

Blockchain standardisation is key to ensuring interoperability between services and platforms among financial market participants, in other words, enable technologies and applications to ‘talk’ to each other. This is why the Commission is liaising closely with the International Standards Organization’s (ISO) Technical Committee 307 (ISO TC 307) on Blockchain and Distributed Ledger Technologies in its work on blockchain. However, European specificities may not be adequately addressed by the ISO, which is why the European Committee for Standardisation has created a focus group on blockchain that sets out to draft a European white paper on blockchain standardisation.

MEMO/18/1406

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Source: European Gaming News

European Gaming News

Could the Gambling Commission ban wagering requirements?

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Wagering requirements; whether you love them or hate them, with the Gambling Review well underway, there’s never been a better time to debate if they still have a place in modern gambling and whether the upcoming review will ban them once and for all. But first, let’s look at their development and why they are a contentious issue in the industry. 

What are wagering requirements?

Wagering requirements are a common term and condition attached to a bonus that prevents players from taking a promotion and withdrawing it immediately. They are applied differently by each gambling brand. Some, like PlayOJO, Paddy Power, MrQ and Betfair, have revolutionised the casino scene by offering no wagering bonuses. In contrast, others take the predatory route and list bonuses with up to 100x requirements (the average is around 30x).

The requirement is the amount a player must wager at the casino before any winnings made with a bonus are valid for withdrawal. In the case of a £100 bonus, a 30x requirement would mean a player must wager a total of 100×30=£3,000 before they could withdraw any winnings. Most players would easily decimate their winnings before fulfilling the condition and, as most bonuses expire within 7-14 days, may well be forced to play for periods, or at times, they otherwise might not.

Why do wagering requirements exist?

In the early days of online casinos, bonus hunting among players became widely popular. It led to forums where players shared information on where and how to profit from the best welcome bonuses, earning money from the available offers available and never playing at a site again.

As casinos began to notice players taking bonuses and withdrawing without using them fairly, they combatted the practice with wagering requirements and other terms, such as the ability to withdraw a bonus and any winnings made if an account was suspect of this activity.

However, with no limits or official licensing rules to regulate wagering requirements at that time, things soon got out of hand as operators set high limits that were and still are unattainable to most players. Additionally, in many cases, the terms and conditions were not clearly displayed or explained, leading to the confiscation of bonuses and winnings without players understanding how or why they’d fallen foul of the casino’s rules.

Wagering requirements under fire with UKGC

By 2014, and following a flood of player complaints, the Gambling Commission weighed in, creating the Gambling (Licensing and Advertising) Act which prescribed operators were to advertise their bonus terms and conditions clearly and explain them to players. This led to some reducing their requirements to more feasible levels. However, not all operators followed suit, hence why we’re still discussing wagering requirements today.

More recently, in February 2022, the UKGC set its sights on reforming wagering requirements again, issuing new guidance regarding fair and transparent terms and practices, which acknowledged that wagering requirements could lead to excessive play, not in line with social responsibility rules for operators. 

The new guidance rules cited that licensees used potentially unfair terms, with examples including:

  • “terms that allow licensees to confiscate customers’ un-staked deposits
  • terms regarding treatment of customers’ funds where a licensee believes there has been illegal, irregular or fraudulent play
  • promotions for online games that have terms entitling a licensee to void real money winnings if a customer inadvertently breaks staking rules
  • terms that unfairly permit licensees to reduce potential winnings on open bets.”

It also stated that the Commission was aware of:

  • “terms and conditions that are difficult to understand
  • welcome bonus offers and wagering requirements which may encourage excessive play.”

While the guidance did not contain rules for abolishing or limiting wagering requirements, they instructed licensees to review their terms and conditions to ensure they fit consumer protection laws and that; “The LCCP requires rewards and bonuses to be constructed in a way that is socially responsible. Although it is common practice to attach terms and conditions to bonus offers, the Commission does not expect conditions, such as wagering requirements, to encourage excessive play.”

Will wagering requirements be banned?

With the Gambling Review white paper currently overdue and keenly expected by all industry stakeholders, many wonder if it will cover wagering requirements or, more specifically, exclude them from casino practice. The Gambling Review aims to update the 2005 Gambling Act, fit for the modern age, and wagering requirements would undoubtedly slot into the remit of what’s being discussed, which includes greater player protections and affordability checks.

While it’s clear that some big-name operators and affiliates like No Wagering are pioneering the way in bringing zero wagering bonuses to players, many sites have not followed suit. This is despite clear evidence that players favour fairer bonuses (PlayOJO is one of 39 brands operated by the same parent company, it is the only one with zero requirements, and it’s the most successful of all, according to the company).

Realistically, we’re not sure that the new gambling regulations will ban wagering requirements completely (as we covered earlier, they do exist for a reason), but it certainly wouldn’t be beyond the imagination for there to be a maximum cap applied in the view that excessive requirements equate to excessive play.

What’s next for operators and bonuses if wagering requirements are banned?

Bonuses are one of the most important factors for players in picking between casino sites, and they make players feel lucky to score something for free straight off the bat (even if the wagering requirements mean this is not really the case). 

If wagering requirements are banned, operators unwilling to offer bonuses without wagering requirements will have to return to the drawing board and reimagine rewards, especially welcome offers. Alternatively, they could begin competing based on other USPs, such as focusing more on the casino product to pull in the punters by offering unique games, making space for indie developers, having instant withdrawals, or gamified loyalty benefits and better loyalty clubs.

Moreover, it would present a fantastic opportunity for remote operators to move away from the tired system of matched deposit bonuses towards more exciting and fresher ideas like promo wheel spins, mystery gifts on first deposits, prize draws and so on. With brands including PlayOJO, Paddy Power, MrQ and Betfair already doing this, operators do not lack a blueprint to success, just the gumption to embrace a new model.

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Bulgaria

Betway Bulgaria officially launches, offers live and bet-builder options

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Another company has officially launched its activities in the growing niche of online betting in Bulgaria. But here we are not just talking about another operator licensed by national institutions, but about a leading brand worldwide. Betway is one of the largest bookmakers in Europe and globally, and the fact that it already offers its services in Bulgaria speaks positively about the development of the gambling business in the country.

Indications of an increase in the size of the industry appeared last year, when several operators received a permit to operate under Bulgarian jurisdiction. It is unlikely that this process will end with the official launch of betway bulgaria, rather the brand entering the country can be perceived by international operators as a positive assessment of the market in Bulgaria. What can we find at Betway besides the obvious – increased competition and of course more choice for consumers?

What do we find in the sports section?

Sports betting – this is the leading sector of the company, which started operations in 2006. The brand is associated with a number of teams in Europe such as Tottenham, Atletico Madrid, Leicester, Alaves, Belenenses, Werder, etc. Of course, the top championships in Europe are present in the latest betting platform, but that’s not all. Betway offers the opportunity to make predictions at less popular UEFA championships. The fans of the Bulgarian championship have options too. All matches of the First League are present in the bookmaker’s menu, and are offered with dozens of choices for each of them.

Real-time bets and long-term combinations

Live bets are a big thrill for many players. This option is present at Betway, and this also applies to the mobile version, of course. It is not difficult to detect current events – they come first when loading the platform. And with them the bookmaker really comes up with interesting offers, some of which are rare on the Bulgarian market. The outcome of the bets become clear in literally seconds if the next goal market or one of the performance options is selected.

In addition, the company accepts predictions with a much longer horizon. It is now standard to bet on who will be the champion in England, Spain, Italy or Germany. However, there are also specific markets and selections for certain teams – will Barcelona take the trophy this season, will Liverpool reach the final in at least one of the tournaments in which it participates, etc. And if users don’t find what they’re looking for in these offers, they can always turn to the betting menu. The bet-builder is still limited to one match, from which we can choose two or more selections until the desired odds are formed. This is the most appropriate way to optimize the bet according to personal preferences and therefore it is increasingly preferred by the players.

Betway’s first steps on the Bulgarian market are impressive. And this is just the beginning, we can expect even more in the near future.

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European Gaming News

EveryMatrix inks RGS Matrix agreement with Wild Boars

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EveryMatrix announces the second RGS Matrix partnership with Wild Boars, newly launched gaming studio that aims to bring creative storytelling and a fresh feel to the gaming industry.

Launched in 2019 as EveryMatrix sixth standalone solution, RGS Matrix enables gaming development teams to distribute, manage, and report upon a proprietary game product portfolio.

This ‘out of the box’ remote gaming server was built on an open architecture and caters for outstanding player experience, consistent deployment, and quicker content integration.

Mathias Larsson, Managing Director of RGS Matrix, says: “This is our second RGS Matrix agreement and it brings me a lot of joy to know that our solution starts gaining momentum in the market. Our remote gaming server aims to help the new generation of game builders by providing all the means to create, design, distribute and manage games.

“The team of Wild Boars is experienced, skilled and highly creative. I am looking forward to seeing their games live and appreciated by players in many countries.”

Oleksandr Yermolaiev, Managing Director of Wild Boars, comments: We truly believe that choosing a right partner is crucial for success. For us, RGS Matrix and its remarkable team is just that partner. We are excited to use EveryMatrix solution, focus on what we do best and bring our innovative games to a wide range of operators, territories and players. RGS Matrix is dashing ahead and we are happy to join the ride.”

RGS Matrix powers slots and table games, and is currently certified for Malta, Latvia, Lithuania, Estonia, Sweden, Spain, Denmark, Romania, and Colombia, with many jurisdictions to come in the upcoming years.

 

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