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Exclusive Swiss Market Q&A w/ Neosurf Global CEO Andrea McGeachin
As Neosurf breaks into the fiercely competitive Swiss market, Global CEO Andrea McGeachin shares why the company believes it can make a real impact – and what it’s taken to get off to a strong start.
You mentioned in a previous interview that Neosurf initially had reservations about entering the Swiss market as the existing competition was thought to be too strong. What was it that caused the company to change its mind and where do you think Neosurf’s products can provide a competitive edge compared to other companies?
I’d say our outlook began to change when we had gambling operators, game merchants and other clients tell us that the market was falling short at a service level. For some it was a question of fees and for others it was to do with the general approach to account management, but after listening to their concerns we had a completely different picture of the Swiss landscape and knew that Neosurf would be able to help. This is usually the approach we take in countries that we’ve not thought about launching in – we really make an effort to talk to clients and other strategic partners about what we should be working towards and where Neosurf can make a difference. Switzerland was definitely one of those countries and you’ll see the same in South America soon!
As is often the case for Neosurf, you talked extensively with Swiss regulators before ultimately making the decision to go ahead and launch. What was the content of those discussions and were there any specific issues raised that made you think “ok, this is an area where Neosurf can help operators meet their compliance requirements”?
Absolutely. Digital wallets in Switzerland often create limitations on spend to help operators meet their AML requirements, which in turn leads to situations where customers have to switch their payment method later in the year because they’ve already hit the upper cap. This can be quite an onerous process for payment companies to support, so we worked with our excellent lawyer, local MD and local MLO to create something that was less arduous for the player but also met the standards and due diligence required on the regulator’s side. When I first heard about the rule, I thought “this sounds so old-fashioned and slow and it will cost way more than we’d like to spend,” but I loved the way my team and colleagues all came together to come up with a smart solution that ensures players don’t leave an operator simply because they’ve reached their spending limit.
Presumably launching in a market like Switzerland where regulation is well-established and strong competitors already exist is quite different from entering an emerging market like LatAm. Did you have to make any specific adjustments to your entry strategy or localised tweaks to your product offering to account for this fact?
Yes we did and yes we have! We’ve got a number of local experts – both internally and among our partners – who’ve really supported us in adapting for the Swiss market. While we recognise that operators can’t simply switch off our competitors, we’re happy that they’re giving us the opportunity to prove our worth and we’ll continue to collaborate very closely with them to ensure that we keep improving and give players the best possible solution. Switzerland is a very tough country to enter and return in quickly, but whereas other competitors have tried and left, we’re here for long term and are more than willing to be patient. When we encountered friction in the Netherlands, we didn’t just pack up and walk away – we went to the regulator and ensured they understood and accepted our product – and that’s exactly what we’ll do in Switzerland if needed.
What are some of the biggest challenges that are specific to the Swiss market in terms of payments and how will Neosurf’s products address these? Does the fact that you offer more than just transaction completion and instead take an active role in supporting compliance, AML and responsible gaming make your offering unique?
The use of our Compliance Handshake and explaining that process to MLRO teams and operators’ compliance teams always creates amazing discussions that make them realise we’re a payments company that does things differently. For me, it’s always a fun challenge trying to get a compliance person to want to talk to a payments company, because they’re not used to having someone come and chat with them about what they need and how they can be better supported. Of course, it’s always easy to say these things, but when you actually deliver on them like Neosurf does, it starts to build trust in your responsible gambling practices and your use of AML controls and data sharing for compliance issues. All of that helps us stick in the minds of operators – we’re able to sit down with them and say, “we can, and we will” and that’s when things start to change.
By all accounts, the Swiss launch has been very successful for you so far. Given the high level of competition you mentioned, are you surprised at just how well you’ve started in the region and what do you attribute this early success to? Do you have any key numbers from your first months in the market that you’re particularly proud of?
While we’re not ready to publish the numbers at such an early stage, it has definitely been a success. As I said earlier, starting out in Switzerland is always a slow process, but we’ve seen steady growth and the fact we’re known as an honest company in the industry that’s willing to sit and talk to people has really helped us make an impact. Interestingly, some of the partners and operators we work with that don’t normally target the Swiss market have started to realise that Swiss players also want to access international business with the Swiss franc and that in itself has been a major catalyst for further growth. Naturally, there are rules and limits that we have to follow, but we’re starting to open doors for Swiss citizens to be able to play a game or place a bet and I think that’s helped merchants and operators see that they too can serve the Swiss market.
The post Exclusive Swiss Market Q&A w/ Neosurf Global CEO Andrea McGeachin appeared first on European Gaming Industry News.

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The Impact of Technology on Poker Store Monetisation: From Blockchain to NFT
Over the years, poker has moved from once dim backrooms of dull backstreets to high‑stakes online arenas, and every step of the way, it was propelled by innovation. Today, it comes in the shape of blockchain technology with decentralised ledgers, unique NFT assets, and crypto wallets that allow for frictionless and borderless payments. These are more than fashion or flashy new tech, these novelties reshape the whole iGaming industry and fundamentally change how platforms monetise, how players engage, and how trust is built in online poker.
At EvenBet Gaming, we keep our ear to the ground and add blockchain‑ready features to our platform. In the following sections, we’ll explore traditional monetisation, introduce EvenBet’s enhanced toolkit, unpack the tech behind blockchain and NFTs, and examine the security, benefits and challenges operators face in this new era.
Traditional Poker Monetisation Models
We have already delved into the traditional poker monetisation streams in some of our previous articles, but let us recap. Online poker platforms have historically relied on a handful of core revenue streams:
- Rake: a small percentage (typically 2–5 %) taken from each pot, it forms the main share of operator income.
- Entry fees: tournament buy‑ins charged to participants, part of the fee is allocated to prizes and part to the house.
- Freemium models: the core gameplay is free with additional paid chips, cosmetic items, or power‑ups.
- In‑game purchases: sale of virtual goods — avatars, card backs, table themes — via traditional payment gateways.
- Ads and sponsorships: brand partnerships and in‑client advertising generate additional income.
While reliable, these methods depend on centralised control, fee structures, and limited player ownership. EvenBet’s research shows that poker clubs where players purchase in‑app chips via a virtual store have grown rapidly in markets where real‑money poker is restricted (in Asia, for example). In club models, app owners set purchase prices and incentives, while club and union owners manage tournaments and liquidity — this illustrates the power of microtransactions in generating revenue.
EvenBet’s Enhanced Monetization Offering
EvenBet Gaming offers more than traditional monetisation models, but fresh integrated features designed to boost ARPU and engagement across both real‑money and social poker formats.
In‑Store Feature
Our In‑Store offers bundles (Play Money chips, Time Bank top‑ups, VIP Card upgrades) that generate an ongoing microtransaction revenue stream alongside the traditional rake. The store, rolled out for free‑to‑play environments, also unlocks casual boosters to monetise play‑money sessions and encourage demo‑to‑real‑money conversion.
Soft Gaming Options
Soft gaming titles like slots, lotteries, or bingo keep players engaged between hands. These casual games monetise through timed bonuses, in‑game purchases, and promotional bundles, thus extending session length and spend in non‑real‑money modes.
Cross‑Vertical Upsells
Operators can diversify revenues by cross‑selling casino games and sports betting to poker users within the same client. Such a cross‑vertical strategy increases wallet share and overall ARPU because it allows for capturing spend across several iGaming verticals.
Clubs Feature
Earn via chip‑commission models (~30 %) and upsells like custom emoji packs or stats bundles. Platform owners set the prices for in-app chip bundles, VIP cards, and optional features (e.g., Rabbit Hunting, advanced statistics). All revenue from these sales flows directly to the platform, allowing operators to optimize pricing and promotions for their community.
Dealer Tips
Our Dealer Tips feature replicates real‑casino etiquette, and players can now tip the virtual dealer. This microtransaction heightens immersion (particularly in tipping cultures) and also unlocks another revenue stream.
Blockchain, NFTs, and Crypto Wallets in iGaming
Blockchain is a decentralised ledger that records transactions across distributed nodes. This guarantees that the data is immutable and transparent. Key benefits for poker operators include provably fair gaming (because players can audit RNG and shuffle algorithms to verify fairness), immutable records (tamper‑proof logs of bets and game actions allow for better dispute resolution), and secure funds (because irreversible transactions reduce the likelihood of fraud).
Non‑Fungible Tokens (NFTs) are unique on‑chain assets representing, and in poker, they can represent anything from avatars to tournament tickets. EvenBet’s platform supports NFT avatars, table‑income sharing, and tournament segmentation via NFT ownership. This, in turn, opens the way for:
- Secondary markets: players trade NFTs outside the poker platform, creating ongoing royalty streams for operators.
- True ownership: verifiable asset provenance and scarcity, which is in the very nature of an NFT, increase perceived value.
- Cross‑platform utility: an NFT can be used across multiple games and platforms.
Integrating crypto wallets into a poker platform gives players self‑custody of funds and assets. Crypto, which is becoming increasingly popular among players, allows for near‑instantaneous peer‑to‑peer deposits or withdrawals, more privacy thanks to its anonymity, and a seamless user experience thanks to removing reliance on third‑party payment processors. Making the most of this tech, EvenBet’s Crypto Poker integrates 140+ cryptocurrencies and multiple processors, enabling instant, low‑fee deposits and withdrawals. This attracts privacy‑focused and crypto‑native audiences, opening fresh monetisation channels.
New Monetisation Models Emerging from Blockchain Technology
Blockchain technology has unlocked several new ways of monetising an online poker platform, while offering transparency and security for players and operators who benefit from distributed ledgers and decentralised payments.
Play-to-earn dynamics: players can now earn cryptocurrency or NFTs simply by participating in games or tournaments. This turns traditional gameplay into a game of achievements with real-world value. The rewards often come in the form of token incentives or collectible assets, which can be traded on open marketplaces for profit.
NFT-driven marketplaces: non-fungible tokens are unique in-game items such as custom card designs, avatars, or VIP passes that players can buy, sell, or even auction both on the poker platform and outside. Limited-edition NFT collectibles introduce the idea of scarcity, which drives more demand, as well as brings more profit for the operator (both as an initial sale and in the form of royalties when resold).
DeFi and token staking: decentralised finance (DeFi) mechanisms allow poker platforms to incorporate staking models, where players lock tokens into smart contracts in exchange for passive returns or exclusive tournament entries. This provides operators with profits from protocol fees and also promotes long-term engagement because stakers earn rewards proportional to their commitment.
Decentralised poker ecosystems: smart-contract-driven poker platforms remove intermediaries and allow for peer-to-peer wagering and trustless game enforcement. Transaction fees collected on each hand and staking become key monetisation drivers in this new setting.
Security and transaction efficiency: crypto wallets integrated into poker clients make room for near-instant deposits and withdrawals with minimal fees. This leaves traditional payment methods far behind, as crypto reduces operational costs for both operators and players. Moreover, immutable blockchain records ensure provably fair shuffles and transparent gameplay, which is always good for trust.
Enhanced loyalty and ownership: blockchain tokens and NFTs can become the new backbone of poker loyalty programmes. They grant holders governance rights (voting on tournament formats or prize structures) and exclusive access to VIP events. This on-chain loyalty deepens community engagement, as players feel a tangible stake in the platform’s success.
Final Thoughts
The poker store of tomorrow isn’t just a menu of chips or avatars — it’s a tokenised marketplace, a community‑driven ecosystem, and a player‑owned economy. The new technology, such as blockchain, NFTs, and crypto wallets, is already shaping the new online poker reality. They are not a flashy new feature to attract the more tech-savvy players, but the new benchmark of the industry. These technologies bring about more transparency and security, alongside low‑fee payments and real asset ownership, all opening more revenue streams for poker platform operators. EvenBet Gaming’s modernised monetisation features, including the In‑Store Feature, Clubs, cross‑vertical upsells, Dealer Tips, and Crypto Poker — equip operators to capitalise on these trends.
The post The Impact of Technology on Poker Store Monetisation: From Blockchain to NFT appeared first on European Gaming Industry News.
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Digitain’s Paydrom Receives PCI DSS Certification
Digitain is proud to announce that its payment platform, Paydrom, has successfully achieved PCI DSS (Payment Card Industry Data Security Standard) certification. This certification marks a key step in Paydrom’s mission to provide a trusted and secure payment environment for its partners.
The PCI DSS certification is a globally recognized standard designed to ensure that companies processing, storing, or transmitting credit card information maintain a secure environment. By obtaining this certification, Paydrom demonstrates its dedication to safeguarding sensitive customer data and preventing fraud across its payment services.
Arin Andriazian, Chief of Paydrom Product, commented: “Receiving PCI DSS certification is a significant validation of the secure infrastructure we’ve built at Paydrom. In an industry where trust and reliability are non-negotiable, this achievement sends a clear message to the industry: the customers’ sensitive data are protected by world-class security standards.
As we continue to expand globally, maintaining the highest levels of data protection will remain central to our promise to every partner who relies on Paydrom.”
Arshak Muradyan, Group Chief Compliance Officer at Digitain, added: “The PCI DSS certification reflects our long-term vision to deliver a payment platform, along with the entire products portfolio of the Digitain Group in the gambling sphere, that is as efficient as it is innovative. From a compliance perspective, this certification is a critical milestone that strengthens the foundation built on transparency, consistency, and security. It ensures that our partners can rely on Paydrom and the Digitain Group’s solutions with full confidence, knowing that every transaction and product interaction upholds the highest standards of data integrity and protection. This achievement reaffirms our commitment to maintaining rigorous compliance standards essential for safeguarding sensitive payment data and sustaining trust across all our offerings”.
With this certification, Paydrom continues to offer businesses a safe and efficient way to manage their payments. The certification also assures partners and clients that Paydrom follows strict protocols to protect sensitive payment information.
The post Digitain’s Paydrom Receives PCI DSS Certification appeared first on European Gaming Industry News.
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Max Level Wins PR Mandate for Riot Games in India and South Asia
Max Level will work closely with Riot’s India and South Asia teams to amplify brand campaigns, regional esports initiatives, product updates, and community-first storytelling in India, Bangladesh, Nepal, and other South Asian markets. The collaboration aims to build authentic, culturally resonant narratives that reflect Riot’s mission as a player-focused organisation.
The win follows a competitive multi-agency pitch process that saw Max Level selected from among several top PR agencies. The decision was based on Max Level’s deep understanding of the gaming and esports audience, its creative-first approach, and its proven ability to drive conversation and cultural relevance.
Siddharth Nayyar, Co-founder and Chief Executive Officer at Max Level, said, “Winning the PR mandate for Riot Games is a defining moment for us. Riot has not only shaped the modern multiplayer era but also built global communities around player-first values. We’re thrilled to help expand that legacy in India and South Asia, a region that’s growing and evolving at a breakneck pace.”
Max Level’s mandate includes ongoing campaign support for key products and IPs, regional amplification of Riot’s global esports events, as well as strategic counsel on community engagement and creator collaborations. The agency’s track record with brands like NODWIN Gaming, SuperGaming, CyberPowerPC India, KRAFTON, ESL FACEIT Group among others makes it uniquely positioned to drive culturally relevant PR in gaming and esports.
According to the Lumikai State of India Gaming Report 2024, India’s gaming market reached $3.1 billion in FY23, with projections to hit $7.5 billion by FY28, fueled by a base of over 568 million gamers, nearly half of whom are paying users. The report also highlights how India is now the largest consumer of mobile games globally, creating an immense opportunity for publishers like Riot to scale their reach and community.
The post Max Level Wins PR Mandate for Riot Games in India and South Asia appeared first on European Gaming Industry News.
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