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KSA: Spring 2025 Monitoring Report Shows Positive Effect of Responsible Gaming Policy
The measures introduced in October to protect players have had a positive effect: players are losing fewer large amounts and the percentage of extreme losses has fallen sharply. This is evident from the latest monitoring report from the Netherlands Gambling Authority (KSA). The figures also show that the majority of Dutch players still play with legal providers. However, the amount of money circulating in the illegal market has increased.
The gross gaming result (GSR, stakes minus prizes paid out) for the whole of 2024 is 1.47 billion euros. This is a growth of 6% compared to 2023, when the GSR amounted to 1.39 billion. In the second half of 2024, the GSR was 10% lower than in the first half of the year. This could be due on the one hand to a peak during the European Football Championship in June, but also to the introduction of new rules to better protect players, which also include a deposit limit.
Young adults
Young adults (18 to 23 years old) receive extra attention in the monitoring report, because they are a vulnerable target group. Together, they lost 11% of the BSR in the second half of 2024, while they make up 9% of the adult population. They do spend less money on average; they lose an average of €48 per month, compared to €148 for 24+ players. It is striking that young adults gamble relatively more on sports events than older age groups; of the money they spend, 29% goes to sports betting, while for other players this is 22%.
Number of players and accounts
In the last six months, an average of 1.19 million accounts were played per month. This is a slight increase compared to half a year earlier, when there were 1.1 million. In the last quarter, the number of new accounts increased; this could be due to the new measures for safe gaming. A player can have multiple accounts, so the number of accounts is not equal to the number of people gambling. An estimated 788 thousand players were active with legal providers in the last six months, 5.4% of the adult population. Six months earlier, this was 5.5%, so the number of players is stable.
Loss
The average player aged 24 and over lost €148 per month on gambling in the second half of 2024. That is lower than the first six months, when it was €160. Although players have been playing with more accounts since the introduction of the responsible gaming policy, the average loss is lower than before the introduction. The number of accounts with extreme losses has also fallen sharply. Before October 2024, 4% of accounts lost more than €1000 per month, after October that is only 1.2%. Before October 1, 2024, 73% of the BSR came from players with losses of more than 1000 euros. After the introduction of the rules, this percentage has dropped to 23%. This means that providers generate less income from player accounts with large losses.
Canalization
The monitoring report shows that the channelling in terms of players and the channelling in terms of money differ greatly. Of all people who gamble online, the vast majority (91%) do so with legal providers. On the illegal market, significantly more money is spent: of the total amount that Dutch people spend on gambling, 50% is spent with illegal parties.
Problem gamblers
There are no hard figures on the total number of people with a gambling addiction in the Netherlands. There are figures on the number of people who are being treated for a gambling addiction. In 2023, 2456 people were treated. At the time of publication of this report, there was no update of that figure. The total number of players who have excluded themselves from risky gambling with a Gokstop with a registration in the Cruks register was 87,345 people in January 2025. Half of them are under 32 years of age. Of the total number of Cruks registrations, 16% are young adults.
Source: kansspelautoriteit.nl
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Clarion to introduce ICE Research Institute to industry opinion-formers as part of AI presentation at Gaming In Spain conference
A senior Clarion Gaming team led by Director of Industry Insight and Engagement, Ewa Bakun has been invited to speak at the Gaming in Spain conference, organised by Willem van Oort and taking place in Madrid on 26 June.
The presentation which will also see contributions from Clarion Gaming’s Liliana Costa, has the working title AI on ICE – cooperating with the Spanish and global research institutions to understand the impacts of Artificial Intelligence in the sector.
Looking ahead to the event Ewa Bakun said: “The invitation to speak at Gaming In Spain provides a perfect environment to officially introduce the ICE Research Institute which as part of its remit is funding academic exploration of AI ethics and applications in the gambling sector.
“As part of the relocation of ICE from London to Barcelona, Clarion Gaming together with Fira Barcelona have agreed a programme of collaboration with the objective of building a legacy which goes beyond the very significant economic impact of staging the world’s biggest gambling technology show in the city.
“An annual investment fund has been allocated with the ICE Research Institute (IRI) offering grants to scientific and academic institutions to fund research on prevention and sustainability.
“The IRI is investing in research that generates hard data and provides a robust scientific base to inform decision making. Working closely with institutional stakeholders both in Spain and on the international stage the ICE Research Institute will promote cross-border scientific cooperation to ensure the ethical adoption of AI in the gambling industry.”
Gaming in Spain founder Willem van Oort, creator of the successful Gaming in Holland and Gaming in Germany communities said: “Gaming In Spain provides essential business intelligence on the Spanish iGaming market and I am delighted to be able to include Ewa and colleagues from Clarion Gaming to provide an update on the work that’s being undertaken by the ICE Research Institute.
“The vision is to foster closer cooperation between research institutions and the industry resulting in evidence-based decisions and debates. The ethical adoption of AI in gambling is arguably one of the most contentious and topical debates impacting the industry and I am looking forward to learn more about the pioneering work being supported by the ICE Research Institute as part of the ICE Legacy Project.”
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‘Ladbucks’ legal commentary
Incisive comments on the ASA’s recent decision to uphold a complaint against Ladbrokes. Comments are from Felix Faulkner, solicitor at licensing law firm Poppleston Allen.
All licensed operators in the UK must adhere to the Licence Conditions and Codes of Practice (LCCP) issued by the Gambling Commission, which is a set of rules and guidelines established to govern the behaviour of gambling operators. A large section of the LCCP relates to social responsibility, which covers the protection of minors and vulnerable people.
In the case of the Ladbrokes promotion ‘Ladbucks’, the ASA believed the Ladbucks name and appearance could be of appeal to under-18s due to their similarities to the in-game currencies of ‘V-bucks’ from Fortnite and ‘Robux’ from Roblox and the large number of minors who play video games.
The other issue for the Agency was the use of the term ‘lad’, which, while part of Ladbrokes’ name, is typically associated with younger men, including teenaged men/youth.
In a statement upholding the complaints, the ASA commented: “We concluded the name Ladbucks, when considered alongside the imagery and the application of the coin in the ads, was depicted in a manner which was similar to features in video games popular with children. We therefore considered the term in the ads was likely to be of strong appeal to under-18s and breached the Code.”
Operator responsibility
While it is understandable that a brand called Ladbrokes might produce an in-play betting reward token with the term ‘lad’ in it, it is of utmost importance for all licence holders to sense-check a number of things before running a promotion:
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The terminology and naming of products and rewards offers
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Both the historic and current colloquial use of any term they’re considering employing
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Any subsequent advertising based around that
Further, operators must be reminded that the threshold for gambling advertisements under the ASA Cap Code is “likely to strongly appeal to children or young persons…”.
It is evident from the Ladbrokes decision that the ASA believed the close link to Fortnite and Roblox pushed this proposal over the line, and the argued mitigation from Ladbrokes was not enough to defend the case.
Responsible gambling is a fundamental tenet of the Gambling Act, and the remit falls solely in the laps of operators and licence holders to ensure that their marketing and advertisements always adhere to the LCCP and the ASA regulations. It is always better to be safe than sorry.
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ODDSGATE BECOMES AN OFFICIAL MEMBER OF IBIA
Oddsgate is now part of the International Betting Integrity Association (IBIA), one of the leading global organizations dedicated to integrity in sports betting.
The decision to join IBIA reflects a simple truth: in a sector shaped by speed and scale, the commitment to compliance, security, and ethical play keeps the foundation intact and the future open.
IBIA represents over 50 licensed operators, encompasses over 125 brands, and monitors over USD 300 billion in annual betting volume. Oddsgate underwent a rigorous audit process to join this trusted network, evaluating everything from governance practices to operational and technological integrity controls.
“Being part of IBIA is more than just a seal. It’s a natural extension of what we believe in and practice daily: responsibility, transparency, and consistency,” says Óscar Madureira, Chief Legal Officer at Oddsgate. “We always consider that our role as a B2B platform goes beyond technical support. We know that, directly or indirectly, we also contribute to the perception and development of the industry. That’s why we take an active stance in promoting good practices across all fronts.”
This achievement adds to a series of recent milestones for the company, like the recognition at the SiGMA Awards Americas 2025 for its work with Brazilian operators, earning two new ISO certifications, and strengthening its educational initiatives with internal teams and external partners.
Global Outlook: the impact of initiatives like IBIA
According to projections from IBIA itself, the regulated sports betting market was expected to reach USD 94 billion in global gross gaming revenue (GGR) in 2024, with 65% of that total (USD 61 billion) generated online. By 2028, estimates point to USD 132 billion in GGR, with over 70% (USD 93 billion) coming from digital channels.
Football remains the main driver of this growth, expected to account for 56% of global GGR in 2024, reaching USD 53 billion. Moreover, between 2017 and 2023, 99.96% of events monitored by IBIA showed no signs of manipulation, reinforcing the strength of its integrity monitoring system.
In Brazil, a key market for Oddsgate, onshore GGR is projected to reach USD 2.8 billion by 2028, as long as public policies do not restrict sector development. Otherwise, up to USD 18 billion annually may be diverted to offshore operators, undermining revenue and regulatory control.
Technology serving integrity
For Oddsgate, integrity starts with product architecture and extends across the user journey. The company’s commissioned study, Gate to 2050, had already anticipated this vision: the industry’s future will increasingly be shaped by technology applied to responsibility.
“As the sector grows, so does our responsibility to protect users, which requires ongoing action,” Óscar emphasizes. “We’re aware of the risks, but even more committed to the solutions. With technology, training, and international cooperation, we can make safe gaming the standard rather than the exception.”
The study points to the next generation of platforms equipped with real-time monitoring systems capable of identifying risky behavioral patterns, triggering automated interventions, and collaborating with mental health professionals. Technologies such as RegTech and blockchain are set to play a decisive role in compliance, simplifying audits and strengthening operational traceability.
Ongoing Commitment
By joining IBIA, Oddsgate steps into the frontlines of an industry in transformation. Where integrity is non-negotiable, technology drives accountability, and regulation isn’t a limit, but a launchpad.
As part of this effort, it offers in-depth content on integrity, compliance, and other key topics shaping the future of iGaming. Gate To 2050 is also an invitation to reflection and action for all who share the same commitment to transforming the market.
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