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Increase in Number of People Accessing the National Gambling Support Network

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GambleAware, the leading charity and strategic commissioner of gambling harms prevention and treatment services in Great Britain, has published the latest annual report for the National Gambling Support Network (NGSN), which shows an increase in the number of people treated for gambling harm through the network.

The new report shows that almost 11,000 people received support or treatment from the NGSN between 1 April 2023 and 31 March 2024. Of those, almost 7500 received structured treatment such as cognitive behavioural therapy (CBT), one-to-one support or residential care. This was a 12% increase in the number of people with gambling harm who received treatment from the previous year. This year, for the first time, the report also outlines the number of people who received early intervention for gambling harm, with 3291 people receiving early intervention and support to talk about their gambling, and 3048 people who received early intervention and then went on to receive treatment.

The NGSN is commissioned by GambleAware and provides free, confidential treatment and support services for gambling harm, working with the NHS and other third sector organisations. It offers a range of integrated, holistic treatment and interventions which are tailored to an individual’s specific needs. The network operates across in England, Scotland and Wales, and is available for anyone who is experiencing harm from gambling, including those affected by someone else’s gambling. The NGSN offers three tiers of treatment and support:

Tier 2 – initial early intervention and support for people worried about their gambling, which may involve speaking to a trained professional from one of the NGSN’s regional or national services who will give initial support and if treatment is required talk people through their options.

Tier 3 – which could include forms of treatment such as one-to-one support, group treatment or cognitive behavioural therapy (CBT)

Tier 4 – the most specialised and intensive level of care within the NGSN, where a person stays at a residential treatment centre.

The report also shows the speed with which people received support from the NGSN, with 50% of people looking for treatment having their first appointment within six days of making contact with the NGSN and 75% within twelve days.

Outcomes from treatment were also overwhelmingly positive, with 95% of those who completed their treatment seeing an improvement. Among those who completed treatment, the rate of “problem gambling” fell from 87% to 10% between initial assessment and completion of treatment.

The figures in the report also show the severe harms that gambling can have on all parts of people’s lives. Among people receiving treatment for their gambling, two thirds (66%) reported being in debt due to gambling, 24% had experienced a relationship loss and 11% had experienced a job loss because of their gambling.

As well as the increase in the number of people treated, the report also showed a trend where the proportion of clients seeking help from the NGSN due to another person’s gambling (known as affected others) has increased over time. The rate of affected others seeking support was higher for the year at 15% than the past five-year average of 13%.

Anna Hargrave, GambleAware Chief Commissioning and Strategy Officer, said: “In 2023, we launched new commissioning arrangements that expanded the NGSN’s scope to include prevention and early intervention, in addition to treatment. This means that our services are now working much more closely with local communities, reducing stigma and removing the barriers to accessing treatment.

“Not only have we reached more people, we have been able to identify and support people at a much earlier stage and that is part of the reason why we have seen an increase in people receiving treatment and support. Our new commissioning arrangements also included the addition of the Primary Care Gambling Service who work closely with our third sector providers enabling us to support more people across the NGSN.

“We look forward to the introduction of the statutory levy on gambling operators and the future gambling harms commissioning system, and we will continue to work in partnership with all those in the sector including the NHS.”

Professor Dame Clare Gerada, Director of the National Primary Care Gambling Service, said: “We work closely with third-sector organisations and charities to care for patients and their affected others experiencing gambling-related harms. Working as part of the National Gambling Support Network (NGSN), we share our clinical expertise and skills in gambling-related harm to those network members and learn from each other. This allows us to enhance the care all of us can provide to patients and ensures those experiencing gambling harm receive the most appropriate care and support when needed.”

The post Increase in Number of People Accessing the National Gambling Support Network appeared first on European Gaming Industry News.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Blask enhances iGaming analytics with daily historical data for informed decision-making

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Blask, the iGaming analytics ecosystem, has announced a new update to its services: the introduction of daily historical data analysis extending back to 2017. This advancement offers gaming operators exceptional precision in tracking and optimizing market performance.

Previously, Blask users were limited to monthly aggregate views of key metrics like the Blask Index and Relative Market Share, especially for data prior to 2021. This limitation posed challenges in navigating and planning within the market. The new daily data granularity allows organizations to make more informed decisions based on comprehensive and accurate information, moving beyond monthly approximations that might overlook critical market movements.

“This enhancement transforms how operators can evaluate their sponsorship effectiveness and marketing investments,” stated George Gajevskiy, Chief Product Officer of Blask. “By providing detailed daily historical data, we’re enabling our partners to optimize their marketing strategies more precisely than ever before.”

Blask’s AI technology has advanced its data analysis capabilities, enabling the processing and interpretation of vast amounts of historical data with remarkable precision. This technological leap enhances the platform’s ability to provide granular insights, particularly during events like the Indian Premier League (IPL), the Olympic Games, or the World Cup, where market dynamics can shift dramatically within hours.

The system leverages advanced machine learning algorithms and big data analytics to process extensive brand presence data, delivering reliable market intelligence through:

  • Real-time monitoring of market fluctuations and peak playing hours

  • Long-term trend analysis and seasonal pattern identification

  • Competitive positioning and market share tracking

  • Player engagement and retention metrics

Blask’s AI modeling ensures highly accurate analysis of historical data, setting a new industry standard for precision and accessibility in iGaming analytics.

The new feature is accessible when users select a date range of up to 90 days. For date ranges exceeding three months, the system automatically adjusts to display metrics in monthly intervals, ensuring optimal performance and data visualization while maintaining comprehensive trend analysis capabilities. This adaptive display mechanism allows users to balance between detailed daily insights for shorter periods and broader trend analysis for extended timeframes.

Blask has consistently been a game-changer in the iGaming analytics space, allowing operators to stay ahead of the competition with real-time data. With the introduction of daily granularity for long-term data, users can delve deeper into the dynamics of the Blask Index and Relative Market Share over extended periods. This feature enables analyzing trends day-by-day over months or even years, providing unparalleled precision and flexibility.

The post Blask enhances iGaming analytics with daily historical data for informed decision-making appeared first on European Gaming Industry News.

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Revolver Gaming Partners with WOW Vegas to Revolutionise the Social Casino Experience

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Revolver Gaming, a leading developer of dynamic and innovative online slots, is thrilled to announce its latest partnership with WOW Vegas, one of the fastest-growing names in the social casino space. This strategic collaboration is set to redefine the gaming experience for players by bringing Revolver’s premium slot portfolio to WOW Vegas’ expanding audience.

Revolver Gaming has built a stellar reputation for crafting visually stunning games that combine immersive gameplay, innovative features, and captivating narratives. Titles such as Gumball 7’s, praised for its unique bonus mechanic on every spin, and Badlands, renowned for its side wind wild feature, have cemented Revolver’s place as a top-tier slots provider in the iGaming industry.

Ryan Lazarus, CEO at Revolver Gaming, expressed his excitement for the partnership:
“We are delighted to team up with WOW Vegas, a brand that shares our commitment to delivering exceptional gaming experiences. Their platform’s emphasis on entertainment and engagement aligns perfectly with our vision. Together, we aim to raise the bar for social casino gaming, bringing an exciting new wave of content to WOW Vegas players.”

Samuel Morales Sanchez, Social Casino Manager at WOW Vegas added:
“This partnership with Revolver Gaming is a significant step forward in our mission to offer the best in social casino entertainment. Revolver’s games are renowned for their quality and creativity, and we’re confident that our players will love the dynamic features and thrilling gameplay they bring. We look forward to seeing the positive impact this collaboration will have on our platform and community.”

A Partnership to Elevate Social Casino Gaming

Through this partnership, WOW Vegas will integrate Revolver Gaming’s signature slots into its platform, offering players an enhanced gaming library filled with innovative and engaging titles. The collaboration underscores WOW Vegas’ commitment to providing top-tier gaming content while enabling Revolver Gaming to expand its reach in the social casino space.

The post Revolver Gaming Partners with WOW Vegas to Revolutionise the Social Casino Experience appeared first on European Gaming Industry News.

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Middlesbrough Foundation set to benefit as principal partner Kindred donates front-of-shirt sponsorship in support of life-changing work across Teesside

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The life-changing work of the Middlesbrough FC (MFC) Foundation is set to receive a significant boost this weekend. The club’s principal partner, Kindred, has donated its front-of-shirt sponsorship ahead of the game against Hully City (Saturday 30th November), so that MFC can highlight its inspirational work across Teesside. Normally, the logo of gambling operator Unibet – with “Zero% Mission”, which is Kindred’s Responsible gambling message – would adorn First Team shirts.

The move is part of the club’s ‘Foundation Weekend’, and forms part of an initiative to highlight the Foundation’s life-changing work for participants of all ages in the local community, as well as how people in the area can access its projects and services.

The MFC Foundation works to raise aspirations and improve the life chances of young people and adults across Teesside. Its work is supported and funded, in part, by the club’s commercial partners, including Kindred Group.

Kindred is a long-term, valued partner of the club. As part of its commercial relationship with MFC, Kindred supports MFC Foundation’s ‘Think With Your Feet’ – a programme that enables local men to meet, play football and discuss their mental health issues in a safe, respectful environment. MFC Foundation works to raise aspirations and improve the life chances of young people and adults across Teesside.

Earlier this season, ‘Boro star Isaiah Jones sat down with a group of participants from the course where they chatted openly about mental health and the benefits of the ‘Think With Your Feet’ programme.

Kindred have partnered with Middlesbrough since 2018, making it one of the most successful and long-running in British football. It is due to run until at least 2027.

Sam Mead, UK General Manager, Kindred: “Our relationship with Middlesbrough FC and their Foundation is a long-running, deep and supportive one. We are all aware, and incredibly proud of, the Foundation’s incredible work in the North-East community. As such, we are delighted to once again donate our normal front-of-shirt space to the Foundation for this weekend’s fixture against Hull City. In the spirit of what this weekend is all about, we would urge supporters to seek out the MFC’s outreach programmes, if they feel they could benefit from the various initiatives on offer. Please visit mfcfoundation.co.uk for further information”

The post Middlesbrough Foundation set to benefit as principal partner Kindred donates front-of-shirt sponsorship in support of life-changing work across Teesside appeared first on European Gaming Industry News.

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