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Relax Gaming boosts team with key promotion amid plans to boost Italian footprint
Relax Gaming has established a strong footprint in regulated markets around the world, and Italy is no exception. The Italian market holds plenty of promise for the brand and following on from Money Train 4’s exclusive launch in the country, there is great scope to provide immersive gaming experiences for players.
Relax’s New Director of Italy, Gianluca Crimaldi explains how the industry’s leading game studio and platform provider will continue to make its mark.
First off, congratulations on your promotion to Director of Italy! Can you talk us a bit through your role at Relax and your immediate priorities?
Thank you! My role will be focusing on building on our brand’s already well-established presence in one of Europe’s biggest markets. We debuted in Italy back in April 2022, and in many ways we’ve got a wealth of opportunity to capitalise on.
While I can’t say too much just yet, our development roadmap up until Q3 2024 is incredibly exciting – which I know is going to be very exciting for our Italian players, and I’m confident t that we have plenty of titles coming up that will resonate incredibly well with local players – our key mission here is to provide a platform for engagement that not only drives differentiation, but also entices land-based players to give the world of online a try for the first time. This is important in Italy especially, given much of the market is still composed of retail.
Taking a look at Relax’s recent performance in Italy since your market entry in April 2022, what’s Relax’s current position on the market and what opportunities do you see?
Thanks to our hard-work and some really strong launches, including the Money Train series and Dream Drop Jackpots, which has created 11 millionaires in just over a year, we’ve established a very strong reputation here already. We’ve seen huge player spikes during our key releases, and as a result, excellent player retention as we look to truly drive differentiation. While I believe we were always confident we’d make our mark here when we debuted in April 2022, I can safely say these numbers exceeded even our optimistic expectations. Italian players really love what we have to offer.
On opportunities, as we’ve already mentioned, Italy has one of the largest demographics of retail-based players in Europe, so there is huge potential for expanding one’s player base, and we’re planning to innovate even more in the year ahead to ensure that Italian audiences have access to the best that our content portfolio has to offer.
Particularly notable was your major coup in bringing Money Train 4 exclusively to StarCasino ahead of the game’s international launch – does this highlight the focus Relax has on the Italian market?
That was certainly a fantastic move for us! Money Train 4 was our key release of 2023, and the anticipation from operators and players alike was incredible. To be able to go live in Italy with StarCasino, a day before the official launch speaks volumes on the importance we place on the Italian market, as well as the value we place with our major partners.
We have seen a great appetite for our content in Italy, and this was the latest step in ensuring we continue to make our mark here. This also highlights the emphasis we have on ensuring we can provide something truly special for operators to engage and excite their players. Greatness always comes from a team effort – and seeing such amazing results in a short period of time is a testament to everyone’s hard work.
On to the macro viewpoint – what’s your take on Italy’s iGaming performance in recent years and how have trends been shaped post-2020?
Italy is viewed as a complex market, mainly due to the regulatory processes and knowledge that is required to navigate these hurdles. Once these are overcome, there are high rewards and huge opportunities. It’s all about identifying opportunities and challenges – and then providing the solution.
I have been fortunate enough to work across many markets, and this will be incredibly useful in ensuring differentiation and originality with content which is a key to succeeding in Italy. As we’ve already touched on, the Italian market has been somewhat sceptical about online casino over last decade. This is due to both the country’s social culture and retail betting heritage – both of which make Italy truly unique. In line with that, the transition to the online sector has been far slower than other areas of the continent, especially when compared to the UK and Scandinavia. This is changing fast however, and in the last year, we’ve seen adoption accelerate exponentially across the country, with more players than ever enjoying online entertainment as well as the superior engagement it offers compared to retail.
Continuing with the land-based market, which still takes up about 80%+ of player demographics, as one of the industry’s major suppliers, how is Relax helping operators convert land-based players to the exciting world of online?
It’s certainly what makes Italy unique. There are long-standing brands that have established reputations in the retail space, and they will continue to have their customers. Relax prides itself on producing a diversified content portfolio that engages all players, and this is a key in ensuring growth in the online sector. I see this transition as a natural development in line with changing player demographics – especially when it comes to the smartphone generation.
Of course, a country with such a rich retail heritage will similarly demand content online, which means players will unquestionably be more attracted to more classic titles in comparison to other markets like the UK and Scandinavia. Just as we’ve seen with these two markets in the 2010s, once players begin to expand their range of gaming online, and once they start to engage with your own content, you’ll no doubt see a greater uptick across a more modern range of titles – especially with the likes of our Money Train series! At Relax we pride ourselves in offering a different something for everyone, and I have no doubt that with our fantastic titles, we will see continued exponential growth in online adoption – which we are looking forward to being a key part of!
Latest News
QCI Heatmap: A Modern Evolution of Classic Data Visualization with Cutting-Edge Technology
Quick Custom Intelligence (QCI) is revolutionizing data exploration and visualization with the launch of QCI Heatmap, an advanced contour heatmapping tool that transforms the way casinos interact with slot performance data.
This release represents a unique modernization of classic data visualization techniques, reimagined using state-of-the-art graphics processing, machine learning, and QCI’s proprietary intellectual property.
A Modern Take on a Proven Approach
Heatmapping has long been a valuable tool for understanding gaming floor performance, but traditional implementations were often limited by static visualizations, sluggish responsiveness, and an inability to scale dynamically. With QCI Heatmap, we have re-engineered these foundational techniques using modern high-performance rendering technology, GPU acceleration, and AI-driven insights, enabling real-time, interactive exploration at a level never seen before.
According to Andrew Cardno, QCI’s CTO and a two-time Smithsonian Laureate for Heroism in Information Technology: “The fundamental principles of heatmapping have remained relevant for decades, but previous implementations lacked the speed, depth, and interactive flexibility needed for modern, data-driven decision-making. With today’s powerful graphics processing engines, we can now dynamically render images at over 60 frames per second, making QCI Heatmap the most responsive and flexible data exploration tool I’ve ever built. This new approach seamlessly integrates with the QCI Enterprise Platform, offering unparalleled real-time insights.”
Patented IP Meets High-Speed Data Exploration
QCI Heatmap is built on a unique combination of proprietary intellectual property (IP) and modern visualization technology, setting it apart from legacy heatmapping tools by:
- Leveraging GPU Acceleration: for real-time heatmap rendering, eliminating lag and increasing user engagement.
- Integrating Machine Learning Algorithms: to enhance pattern detection and predictive slot performance analysis.
- Enhancing Customization & Flexibility: allowing casino operators to interactively explore multiple data layers and adjust visual perspectives instantly.
Replacing QCI Slots View & Expanding Capabilities
With the introduction of QCI Heatmap, QCI is retiring the legacy QCI Slots View module and elevating data visualization to the next level. This tool provides:
- Full Gaming Floor Visibility: Real-time interactive overlays of slot performance, customer behavior, and revenue patterns.
- Seamless Multi-Platform Use: Optimized for both desktop and iPad, ensuring a fluid experience across devices.
- Advanced Metric-Driven Exploration: Deep integration with the QCI Enterprise Platform, unlocking multi-dimensional analysis for decision-makers.
To ensure customers can fully leverage this next-generation tool, QCI College will offer specialized training courses on QCI Heatmaps, covering both desktop and iPad applications.
Industry Leaders Praise QCI Heatmap’s Unprecedented Performance
The impact of QCI Heatmap is already being felt across the industry. Tony Toohey, CEO of Gaming Dynamics, shared his experience: “The ability to see and interact with an entire gaming floor through a dynamic heatmapping tool is game-changing. Our Australian deployments have seen an overwhelmingly positive reception, and working alongside the QCI development team has ensured this tool delivers maximum impact upon release.”
Pioneering the Future of Casino Data Visualization
QCI Heatmap is more than just an update—it’s a paradigm shift in how casinos leverage visualization technology. By combining time-tested heatmapping concepts with modern rendering engines, AI, and proprietary QCI innovations, Quick Custom Intelligence has redefined what’s possible in gaming data exploration.
The future of casino intelligence is visual, interactive, and powered by QCI Heatmap.
The post QCI Heatmap: A Modern Evolution of Classic Data Visualization with Cutting-Edge Technology appeared first on European Gaming Industry News.
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Betblast Launches New Features for Bigger Wins and Faster Payouts
In the competitive world of online gambling, players are always looking for platforms that deliver not just entertainment but also real, tangible rewards.
One name that keeps surfacing in discussions about the biggest wins and lightning-fast payouts is Betblast. The buzz surrounding this platform has reached new heights in 2024, with countless players sharing their experiences of hitting life-changing jackpots and enjoying withdrawals that are processed faster than the industry norm.
In this comprehensive press release, we’ll dive deep into what makes Betblast stand out, uncovering the stories behind the biggest wins, the unmatched payout speeds, and why Betblast has become a household name among online casino enthusiasts.
The Biggest Wins: Stories That Inspire
When it comes to online casinos, nothing grabs attention quite like a big win. Betblast has become synonymous with massive payouts, with players across the globe sharing their jackpot stories.
Real Stories of Life-Changing Wins:
- James P. from the UK: “I couldn’t believe my eyes when I hit a $250,000 progressive jackpot on Betblast. The payout was processed within hours, and the money was in my account the next day. This platform changed my life!”
- Maria S. from Spain: “Winning €50,000 on a single spin felt surreal, but what impressed me the most was how fast Betblast processed my withdrawal. No delays, no excuses—just fast, reliable payouts.”
- Liam K. from Australia: “I’ve played on many platforms, but Betblast is different. I won $75,000 on a poker tournament, and my winnings were in my crypto wallet the same day. That’s what I call service!”
These stories are not just marketing hype—they’re real testimonials that reflect Betblast’s commitment to providing a fair, rewarding gaming environment.
Fastest Payouts in the Industry
While big wins are exciting, they mean little if players face endless delays when trying to cash out. This is where Betblast truly shines. According to multiple testimonials, Betblast has set a new standard for payout speeds in the online casino industry.
What Makes Betblast’s Payouts So Fast?
- Streamlined Withdrawal Process: Betblast has eliminated unnecessary verification steps that slow down payouts on other platforms. Their system is designed for efficiency, allowing players to withdraw their winnings quickly and hassle-free.
- Crypto-Friendly Transactions: Betblast fully supports cryptocurrency transactions, enabling instant deposits and withdrawals. Bitcoin, Ethereum, and other major cryptos are processed within minutes, giving players near-instant access to their funds.
- Dedicated Payment Team: Betblast’s finance team works around the clock to process payouts promptly. Unlike other casinos that batch process withdrawals once a day, Betblast handles requests continuously, ensuring faster turnaround times.
- Transparent Policies: No hidden fees, no unexplained delays. Players know exactly what to expect, as Betblast maintains full transparency in its payment processes.
How Betblast Compares to Other Casinos
Many online casinos claim to offer fast payouts, but Betblast’s track record speaks for itself. Here’s how it stacks up against typical industry standards:
- Feature Betblast Industry Average
- Crypto Withdrawal Time Within 1–2 hours 24–48 hours
- Traditional Bank Withdrawal 1–3 business days 3–7 business days
- Bonus Winnings Withdrawal No extra delays Often delayed for review
- Verification Process Instant for verified accounts Up to 5 days
Based on multiple player testimonials, it’s clear that Betblast outperforms competitors when it comes to getting players their money quickly and securely.
The Role of Crypto in Speeding Up Payments
In today’s fast-paced world, players expect instant gratification—not just in gameplay but also in payments. Betblast has embraced this by becoming a crypto-friendly platform. The integration of blockchain technology means transactions are processed faster, with fewer intermediaries involved.
Benefits of Using Crypto on Betblast:
- Instant Deposits and Withdrawals: No more waiting for banks to process transactions.
- Enhanced Privacy: Crypto transactions provide an extra layer of anonymity, which many players appreciate.
- Lower Fees: Traditional banking methods often involve transaction fees. Crypto minimizes these costs, ensuring players keep more of their winnings.
According to many players, the ability to deposit and withdraw with crypto has been a game-changer, especially for high-stakes players who move large sums of money.
Betblast’s Commitment to Fair Play and Transparency
Big wins and fast payouts are exciting, but they wouldn’t mean much without the foundation of fairness and trust. Betblast operates with complete transparency, using Random Number Generators (RNGs) certified by independent auditors to ensure fair gameplay.
Key Trust Factors:
- Independent Audits: Regularly reviewed to maintain fairness and integrity.
- Responsible Gaming Tools: Players can set limits to control their gambling habits.
- Licensed and Regulated: Betblast holds licenses from reputable gaming authorities, adding an extra layer of credibility.
Players consistently mention that they feel safe and secure, knowing the games are fair and the company operates with integrity.
Exclusive Bonuses That Boost Your Winning Potential
While the focus here is on big wins and fast payouts, it’s impossible to ignore the generous bonuses that Betblast offers. From welcome packages to reload bonuses and VIP rewards, there’s always an opportunity to boost your bankroll.
Popular Bonuses Include:
- Welcome Bonus: A generous package for new players to get started with a bang.
- Free Spins Galore: Regular promotions offering free spins on popular slots.
- VIP Program: Tailored rewards for loyal players, including cashback, exclusive bonuses, and personal account managers.
Many players emphasize how these bonuses have helped them turn small deposits into significant wins, adding to the platform’s overall appeal.
What Players Are Saying: More Real Testimonials
- Olivia M. from Germany: “I deposited €100, claimed my bonus, and walked away with €10,000 after a few lucky spins. The withdrawal was processed in under 3 hours—unbelievable!”
- Daniel H. from Canada: “The crypto payouts are insane. I requested a Bitcoin withdrawal, and it hit my wallet in 30 minutes. Betblast is the real deal.”
- Sophia G. from Italy: “I’ve won big on other sites, but none processed my payouts as fast as Betblast. Plus, the customer support is top-notch!”
Final Thoughts: Why Betblast Is the Best Choice for Big Wins and Fast Payouts
When you combine massive winning potential, lightning-fast payouts, top-tier security, and exceptional customer service, you get Betblast. It’s no surprise that players continue to share stories of life-changing jackpots and hassle-free withdrawals.
Ready to Experience the Thrill?
Visit Betblast today and join the thousands of players who’ve already discovered the winning advantage!
Disclaimer: The information provided in this press release is not a solicitation for investment, nor is it intended as investment advice, financial advice, or trading advice. It is strongly recommended you practice due diligence, including consultation with a professional financial advisor, before investing in or trading cryptocurrency and securities.
The post Betblast Launches New Features for Bigger Wins and Faster Payouts appeared first on European Gaming Industry News.
Latest News
Aristocrat Interactive’s NeoGames Studio Launches eInstant Games in Hungary Through New Deal with Hungarian National Lottery (Szerencsejáték Zrt.)
The agreement marks Aristocrat Interactive’s 18th iLottery deal across Europe
Aristocrat Interactive’s iLottery content studio, announced today the launch of its eInstant games with Szerencsejáték Zrt. (SzZrt) – the largest gambling operator in Hungary, providing offerings to players including draw games, scratch cards and sports betting.
The five-year agreement will see Aristocrat Interactive’s NeoGames Studio deliver meaningful expansion to SzZrt’s offerings to its players.
The deployment of NeoGames Studio’s content comes to life via direct integration into SzZrt’s existing iLottery platform, bringing a new category of lottery product to Hungary in eInstant games. The deal marks Aristocrat Interactive’s 18th iLottery partnership in Europe and 31st globally.
The launch of eight new games with SzZrt marks a significant step forward, with each title carefully selected to align with their players’ preferences. From immersive graphics to innovative mechanics and engaging themes, these eight games represent a diverse mix of features from the Studio’s portfolio, showcasing unique gameplay experiences that highlight the strengths of various offerings.
In addition to the eight games already launched, five more titles are planned for release soon. Each new title will be designed to maintain player interest and provide fresh, exciting content.
“We are committed to providing our players with the best possible portfolio of gaming options, something NeoGames Studio has built a strong reputation on having proved in Hungary again their ability in developing high-quality eInstant games,” said Sándor Uszkay-Boiskó, Director of Strategy at SzZrt. “Their localized content and innovative approach will help us continue to further expand our capabilities and engage our players in new ways, while strictly adhering to responsible gaming principles, ultimately strengthening our position as the leading responsible gambling provider in Hungary.”
“We’re thrilled to be able to continue fueling the growth of iLottery on a global scale, as we introduce our best-in-class eInstant games to Hungarian lottery players through the country’s largest gambling operator,” said Chris Shaban, Managing Director of Aristocrat Interactive iLottery. “This deal with SzZrt will introduce Hungarian players to new, exciting game titles and localized content.”
NeoGames Studio, a leading developer in eInstant gaming, has been delivering innovative gaming options and visually compelling titles for lotteries since 2005. NeoGames Studio enters its second year as part of Aristocrat Interactive’s iLottery division, bringing over 17 years of industry experience and a comprehensive content portfolio to lotteries worldwide.
The post Aristocrat Interactive’s NeoGames Studio Launches eInstant Games in Hungary Through New Deal with Hungarian National Lottery (Szerencsejáték Zrt.) appeared first on European Gaming Industry News.
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