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EveryMatrix first iGaming provider to achieve WLA Safer Gambling certification

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EveryMatrix has become the first iGaming supplier to be awarded World Lottery Association (WLA) Safer Gambling certification following a rigorous company-wide audit process.

EveryMatrix, the industry’s fastest growing betting and gaming technology provider, joins an exclusive list of iLottery suppliers to have achieved this status.

The WLA has recognised the company’s existing high standards and ongoing and future commitments to go above and beyond its requirements to become a leader in Safer Gambling best practice.

The business underwent a stringent audit process to achieve certification. This included providing evidence that both showcased and pledges to abide by and continually implement the WLA’s guiding principles aimed at protecting players.

EveryMatrix’s Environmental, Social and Governance (ESG) policy includes a strengthened Safer Gambling strategy to ensure all its employees across its 12 global offices and all its clients have the necessary tools available to them and are fully informed of the latest research to operate in a responsible and ethical way.

Ebbe Groes, CEO, EveryMatrix, said: “The WLA are pioneers in safer gambling certification and we’re delighted they have recognised our work, commitments and pledges to both uphold and drive forward safer gambling best practice across everything we do.

“We entered this process because we firmly believe that to create and maintain a sustainable and successful industry we must ensure that all players are protected and given the right options to play safely and responsibly, and all our customers are informed of any risks and the actions needed to mitigate those risks.

“I’m personally committed to this, believe this is the way forward for both iLottery and iGaming and hope many others join us.”

Naomi Koops, Senior Compliance Counsel & Safer Gambling Co-ordinator, EveryMatrix, said: “This is the beginning of a company-wide commitment to follow the WLA principles, not just for the lotteries we partner with, but also for all our clients. Ensuring our products and services are developed with the very latest academic research, with player protection in mind, is a key priority for the business.

“We are building a safer gambling culture at EveryMatrix and are committed to becoming industry leaders in this space in the years to come.”

Melissa Azam, CSR Senior Manager, WLA, said: “The WLA is pleased to officially recognise EveryMatrix’s adherence to the WLA Responsible Gaming Guidelines for suppliers highlighting their commitment to ensuring player protection and safer gambling is at the core of both their own and their customers’ operations.”

EveryMatrix has a dedicated Global Sustainability section for its customers and their players to access.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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Relax Gaming appoints Antonia Svensson as Chief Commercial Officer

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Relax Gaming, the iGaming aggregator and supplier of award-winning content, has announced the appointment of Antonia Svensson as its new Chief Commercial Officer, marking a key step in the company’s next phase of commercial growth.

Svensson brings over 13 years of experience in the gaming industry, having held senior leadership roles across payments, content supply, and operations.

Her career began at Trustly, overseeing payment solutions for the gaming vertical, before joining Yggdrasil Gaming as Chief Commercial Officer. Most recently, she served as General Manager Malta at Light & Wonder, where she was responsible for the company’s online casino business across Europe.

In addition to her executive background, Svensson has sat on several gaming industry boards, including Fantasma Games, contributing strategic insights to support business development and innovation.

Now based at Relax Gaming’s Malta headquarters, Svensson will oversee all commercial activity across the group, supporting its global roadmap and driving new revenue opportunities through strategic partnerships.

Martin Stålros, CEO at Relax Gaming, said: “It’s a pleasure to welcome Antonia to Relax as our new CCO. Her standout experience and industry knowledge can serve as a fantastic asset to the company on a commercial level and I’m delighted that she has joined Relax at such an exciting stage in our development.”

Antonia Svensson, Chief Commercial Officer at Relax Gaming, said: “Relax Gaming has carved out an impressive reputation as one of the most forward-thinking and dynamic companies in iGaming. Having watched its growth closely over the years, I’m incredibly proud to now be part of this journey.

“I’m eager to collaborate with the talented team here to drive strategic growth, strengthen our partner relationships, and unlock new commercial opportunities across global markets.”

The post Relax Gaming appoints Antonia Svensson as Chief Commercial Officer appeared first on European Gaming Industry News.

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Neosurf and BridgerPay announce new strategic partnership

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Pioneering cash-to-digital payments company teams up with market-leading payment orchestration platform to help partners unlock their full potential

Neosurf, the progressive online payments company known for its expertise in cash-to-digital solutions, smooth user experiences and providing ongoing responsible gaming and AML support to its partners has announced it has formed a new strategic partnership with the highly scalable and data-centric payment orchestration platform, BridgerPay.

Famed in the online payments industry for its prebuilt connections, unified dashboard and single-source reporting, BridgerPay is a fully agnostic platform that can be integrated into any set-up to help clients automate their payment flows and gain real-time insights into their customers.

Among the company’s wide range of solutions, BridgerPay is particularly well-known for its Bridger RetryTM capability, which empowers clients to save up to 30% of soft declined card payments by automatically referring them to fallback providers without disrupting the customer experience.

“Like Neosurf, BridgerPay is a company that’s fully committed to improving the online payments experience not just for operators, but for their customers as well,” said Andrea McGeachin, Neosurf’s Group CEO. “By teaming up with them, we’ll be able to ensure that Neosurf is seamlessly integrated into their clients’ checkouts as a payment option, giving bettors even more freedom over how they deposit.

“Not only will this improve the online cashier experience for customers by giving them instant access to our quick and secure cash-to-digital solutions, but it will also allow all BridgerPay partners to serve the huge number of players who prefer to use cash for their online transactions.”

With BridgerPay already helping organisations worldwide connect with hundreds of payment providers through simple, ready-made integrations,  adding Neosurf further expands merchant choice and customer access.

“We’re delighted to partner with Neosurf. Their cash-to-digital payment solutions will play an important role in helping our clients reach and engage new customers across a wide range of markets,” said Matthew Boundy, PSP Partnership Manager. “Offering a service that reduces operators’ transaction costs, supports responsible gaming and AML best practice and provides a frictionless user experience to customers, they’re a key partner for us and will add enormous value to our clients.”

Though initially covering just European markets, the partnership between Neosurf and BridgerPay has plenty of scope to grow in future and will also see the two companies share knowledge and collaborate on technical solutions as they continue to innovate within the online payment space.

The post Neosurf and BridgerPay announce new strategic partnership appeared first on European Gaming Industry News.

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Bede takes gamification to the next level with all-new Tournament feature

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Bede, the data-driven iGaming technology provider known for its market leading software and full-service platform solutions, has announced the launch of a proprietary Tournament feature that has the potential to completely revolutionise partners’ gamification options.

Created to provide a flexible and cost-effective solution for customers looking to engage their players via tournament and leaderboard promotions, the new feature makes it easy for operators to create their own custom contests without any of the limitations of normal provider-led offerings.

Whereas traditional tournament packages are typically tied to one provider – meaning operators can only incorporate games from a pre-defined line-up – Bede’s Tournaments offer a completely agnostic solution, allowing partners to have greater freedom and offer much more choice to their players.

The feature also alleviates the need for admins to learn provider-specific systems in order to set up their tournaments as they can simply create them in the centralised Bede back office, enabling them to take a more consistent approach and reduce the front-end work required to get them up and running.

Of course, all tournaments built via the Bede back-office can also be combined with any of the other services that are included in the company’s platform tool kit, meaning operators can easily create and automate prizes or view tournament history and performance data in the Player Account Manager (PAM).

From an end-user perspective, Bede Tournaments use APIs that make it simple for players to understand and check their current leaderboard position, creating an intuitive and highly immersive front-end experience that helps keep them engaged for the duration of every contest.

With these core product features working in tandem to drive user activity and increase customer satisfaction, Bede’s new Tournaments will change the way operators think about their gamification options and provide partners with a more dynamic way to incentivise players.

Colin Cole-Johnson, Chief Executive Officer at Bede Gaming, said: “With gamification features becoming an increasingly important part of operators’ engagement tool kits, our latest innovation makes it easy to create exciting tournaments that boost activity and truly appeal to players.

“Designed to address the drawbacks of traditional provider-led tournament offerings such as limited game choice and complicated technical set-up, our Tournaments will give operations teams the freedom and flexibility to create their own custom contests without the hassle of having to learn a new system each time. This way, they can pick the games and prizes they like, while also utilising our full suite of platform services to create an altogether more enjoyable experience.”

The post Bede takes gamification to the next level with all-new Tournament feature appeared first on European Gaming Industry News.

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