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NSoft Wins ‘Best Customer Service’ And ‘Bingo Supplier’ at EGR B2B Awards 2023

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We are delighted to announce that NSoft, a leading global provider of high-quality software solutions for the betting and gambling industry, has won two prestigious EGR B2B Awards – ‘Best Customer Service’ and ‘Bingo Supplier’ of the year. These accolades are a testament to our commitment to our partners and the players who enjoy our innovative products.

In a personal statement, NSoft’s CEO Dario Jurčić expressed: “I am filled with pride and gratitude as we celebrate these two significant wins. These awards underscore the hard work, passion, and commitment of our NSoft team. They are not just wins for us as a company, but a recognition of our unwavering focus on customer needs and our dedication to innovation. As we mark our 15th anniversary, these achievements serve as a milestone and a testament to the journey we’ve undertaken, filled with dedication and perseverance. We’ll continue our quest to deliver nothing short of excellence, always keeping our customers at the heart of what we do.”

The esteemed EGR Awards are widely regarded as the Oscars of the igaming industry, recognising those companies that fuel and sustain the dynamic gaming sector. The awards acknowledge the accomplishments of suppliers from all key igaming disciplines, ranging from betting and gaming software to payments, recruitment, IT, infrastructure, and more.

The ‘Best Customer Service’ category was a tough one with 15 powerful contenders, including companies like Sportradar, EveryMatrix, and SoftSwiss. It is indeed an honor that NSoft was selected as the winner. This reflects our core belief in understanding customer needs, providing reliable service, demonstrating flexibility, delivering on briefs, and achieving commercial success, which were all regarded as key criteria for the award.

The ‘Bingo Supplier’ category was also highly competitive with eight companies vying for the award. NSoft won against strong competitors such as Pragmatic Play, Playtech, and Relax Gaming. This win is an endorsement of our commitment to commercial success, understanding customer needs, our robust product development, and flexibility in our offerings.

A standout amongst our product offerings is the flagship bingo product – Lucky Six. This modern take on the classic bingo game has a vibrant design, robust backend infrastructure, and an array of engaging features that make it a favorite amongst our customers. Despite challenging internet conditions, Lucky Six continues to generate millions of tickets daily, serving as a testament to our commitment to accessible, engaging, and reliable entertainment.

Moreover, this year marks a significant milestone for NSoft as we celebrate 15 years of providing high-quality services in the industry. The EGR Awards wins further strengthen our position as an industry leader and reinforce our commitment to delivering exceptional products and services to our clients worldwide.

NSoft’s stellar customer service is underpinned by our dedicated 24/7 support team that addresses all business-related issues and assists with daily operations. With an impressive average response time of 4 minutes for email, 13 seconds for chat, and 5 seconds for phone communication, NSoft continues to set industry standards.

We would like to thank the EGR B2B Awards committee for recognizing our hard work and dedication. We are immensely proud of these achievements and look forward to continuing our mission of providing top-tier services in the years to come.

George Miller (Gyorgy Molnar) started his career in content marketing and has started working as an Editor/Content Manager for our company in 2016. George has acquired many experiences when it comes to interviews and newsworthy content becoming Head of Content in 2017. He is responsible for the news being shared on multiple websites that are part of the European Gaming Media Network.

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GAMOMAT unleashes Dead Legion – brought to life by live orchestra

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GAMOMAT, one of the leading independent German software developers for slot games, is raising the stakes again with the release of its horror-themed Dead Legion.

Set on a war-torn battlefield that’s shrouded in mist, Dead Legion unfolds within a macabre world where the dead legions have risen. An epic, dark live orchestral soundtrack intensifies the atmosphere across the 5×3 reels. A skeletal Roman legionary with glowing blue eyes represents the Wild and substitutes for all symbols except Scatters.

Free Games will be triggered with three shown Scatters, which are represented by an undead Roman centurion on horseback. Once Free Games are underway, any undead Roman legionnaire that lands on the reels becomes sticky – haunting red eyes confirm the change – and adds to the final winning total at the end of the round.

GAMOMAT is releasing Dead Legion via its Remote Gaming Server, G‑RGS, and through the Bragg HUB. Dead Legion joins an epic horror-themed line-up featuring Xploding Pumpkins, Book of Madness, and its bold new chapter — Book of Madness 2.

Check out a preview of the game by following this link: https://vimeo.com/1105798819/feb2c9d247

GAMOMAT Distribution GmbH Lead Game Composer Iris Wallner said: “Dead Legion will always be one of those projects I’ll never forget. Standing in front of a 64‑piece live orchestra and hearing that first dark swell of sound was pure magic. Every musician brought their own energy, creating something powerful and raw that no sample can match. Bringing this vision to life isn’t just about adding music – it’s raising the bar for how immersive our games can be. It’s a statement that kicks off our horror-themed line-up in unforgettable style.”

The post GAMOMAT unleashes Dead Legion – brought to life by live orchestra appeared first on European Gaming Industry News.

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Endorphina Launches New Brand for Crash and Instant Games – Klikz

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The leading slot game provider, Endorphina, has announced the launch of Klikz, a separate new brand specializing in crash and instant games. This marks a significant new chapter in Endorphina’s history and a bold move forward in the iGaming industry. With the launch of Klikz, Endorphina aims to expand its portfolio and reach a brand-new audience. 

Through its innovative slot games and player-centered approach to game development, Endorphina has established itself as a leading player in the world of online entertainment. Over the past few years, the company has remained focused on innovation, expressing its growing interest in creating memorable gaming experiences for players worldwide. With the launch of Klikz, Endorphina continues to raise the bar in game development, providing a fresh and dynamic experience designed for a completely new audience. 

While the global trend in slots is moving toward more advanced visuals and new mechanics, the trend for crash and instant games is simplicity. Klikz is a next-generation iGaming brand specializing in Instant Win and Crash-style games, focused on delivering thrilling mechanics, visually captivating design, and scalable iGaming solutions. The appeal of Klikz crash games lies in their fast-paced and straightforward gameplay, making them suitable for every player.

With the launch of Klikz, players can expect games like:

* AceX – a high-flying crash action game with an increasing multiplier, featuring a provable fair algorithm, real-time multiplayer betting, mobile-optimized and seamless gameplay, and a possibility for customization with branded planes and customizable skins. 

* DiceX – a pure probability Instant Win game with an intuitive and simple UI, flexible volatility, and super-fast rounds for high engagement. In DiceX, players win when the dice is rolled within their selected winning range.

* Tower of Squeaks – an Instant Win game where risk meets strategy. In Tower of Squeaks, players win by climbing the tower when they select a safe tile on each floor. With its addictive “just one more step” feel and adjustable difficulty level, this game is designed to keep retention high. 

“Slots will always be at the heart of Endorphina, but Klikz is our way to play in a new arena. Crash and instant games are simple, quick, and engaging — and we know that’s exactly what a lot of players are looking for today. With Klikz, we’re opening the door to a whole new audience and showing that Endorphina can innovate far beyond slots,” said Artyom Moskvin, COO of Endorphina.

With the launch of Klikz, Endorphina aims to reach a completely different audience and expand its presence in the dynamic iGaming world. What makes Klikz instant games stand out is their instant gratification through minimal waiting, constant engagement, and potentially high wins. Klikz games offer a mobile-first experience and are built for replayability, featuring high RTP and session stickiness. 

The post Endorphina Launches New Brand for Crash and Instant Games – Klikz appeared first on European Gaming Industry News.

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Team K9 Esports crowned champions of BGMS Season 4; secure INR 60 lakh in prize money

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Hydro was crowned the tournament’s MVP with 27 finishes, while TraceGod received the TVS Most Wicked Player award for his 113 finishes across the season

The three-day LAN finals garnered over 10 million views on YouTube and more than 500k views on JioHotstar across the Hindi, English, and Gujarati live streams.

The curtains have come down on the OnePlus Android Battlegrounds Mobile India Masters Series (BGMS) Season 4, with Team K9 Esports emerging as the undisputed champions of India’s most-watched esports tournament. After three days of high-octane LAN action at the NODWIN Gaming Arena in Chhatarpur, New Delhi, the champions walked away with the coveted BGMS trophy and the lion’s share of the INR 1.5 crore prize pool.

The grand finals, held from September 12 to 14, brought together the top 16 teams in the country for 12 intense matches and were broadcast live on NODWIN Gaming’s YouTube channel as well as on Star Sports Khel and JioHotstar, making it the only esports tournament in India with a national television presence. On YouTube, the finals drew more than 10 million views across Hindi, English, and Gujarati broadcasts over the three days, while on JioHotstar, they registered over 500k views during the same period, surpassing 200k on the final day alone.

OnePlus K9 Esports, led by in-game leader (IGL) Sahil Jakhar (Omega) and comprising Akshit Kumar (Arclyn), Harshit Yadav (Beast), Tanjot Singh (NinjaBoi), and Raghuraj Singh (Slug), dominated across all three days of competition. After topping the table on both Day 1 and Day 2 with consistent performances, the team carried their momentum into the final day to finish with a total of 107 points and three Winner Winner Chicken Dinners, claiming the BGMS Season 4 championship and securing INR 60 lakh in prize money.

They were followed closely by Sinewy Esports, who had qualified through the Battlegrounds Mobile India Challenger Series (BGCS), finishing second with 96 points and earning INR 22.6 lakh. iQOO SouL also ended with 96 points but were placed third on tiebreakers, recording 53 finishes compared to Sinewy’s 54. Infinix True Rippers and iQOO Revenant XSpark rounded off the top five with 93 and 89 points, respectively.

The MVP of the tournament was awarded to TRHydro of Team True Rippers, whose 27 finishes stood out as the highlight of the grand finals. The TVS Most Wicked Player award went to Joel Thomas (TraceGod) of Team Revenant XSpark for his remarkable tally of 113 finishes throughout the tournament.

When asked about their hard-fought victory, Sahil Jakhar, aka Omega, IGL of OnePlus K9 Esports, summed up the team’s emotions perfectly: “One in the bag, more to go!”

Organised by NODWIN Gaming, South Asia’s leading gaming and esports company, the fourth season of BGMS spanned over 28 days in its innovative dual-format structure. This season marked a significant evolution with the introduction of the BGCS as the official feeder league, giving grassroots talent the chance to rise to the professional stage. Through partner-led qualifiers such as OnePlus Campus Dominate and TVS Raider Wicked Battles, new teams and young players earned the opportunity to compete alongside India’s top-tier squads. In a historic step towards inclusivity, all-women rosters also took part in BGCS, breaking barriers and inspiring a new generation of female gamers to envision a future in competitive esports.

“BGMS Season 4 has truly set new benchmarks for esports in India. From the introduction of the dual-format league and the inclusion of all-women teams to welcoming new brands into the fold, this season has been about opening doors and broadening horizons for the entire ecosystem. Congratulations to K9 Esports for delivering an outstanding performance that defined this season. What makes me especially proud is that we continue to bring this action into Indian homes on national television and OTT platforms, ensuring that the very best of esports reaches the masses and cements its place in the mainstream. This journey was also strengthened by the trust and commitment of our Title Sponsor, OnePlus, along with all our partners whose support has helped BGMS evolve from a tournament into a movement that truly resonates across the country,” commented Akshat Rathee, Co-founder and Managing Director, NODWIN Gaming.

BGMS Season 4 was powered by an exceptional lineup of partners, each playing a vital role in making the tournament a success. OnePlus returned as the Title Sponsor and Official Smartphone Partner, while Android continued its association as the Co-Title Sponsor.

TVS Motor Company marked its third consecutive year of partnership, and Red Bull returned for the second year to energise players throughout the competition. Duolingo English Test made its debut as the Official Learning Partner, promoting accessibility and global opportunities for India’s youth. Swiggy came on board for the first time as the Official Food Delivery Partner, keeping players and crew fuelled, while Bisleri joined as the Official Hydration Partner. In a landmark moment, Tesla also made its esports debut in India by showcasing its Model Y cars at the BGMS Grand Finals.

With BGMS Season 4, NODWIN Gaming has not only redefined the scale of competitive gaming in the country but also cemented the tournament’s status as a cultural phenomenon that embodies the energy and aspirations of India’s youth.

The post Team K9 Esports crowned champions of BGMS Season 4; secure INR 60 lakh in prize money appeared first on European Gaming Industry News.

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