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The Big Game: perfect target for cybercriminals?
In 2022, the BlackByte ransomware group published a 292MB file containing sensitive information from the San Francisco 49ers. Like teams, venues and vendors, bookmakers are also in danger as they handle a large volume of personal data in the run-up to major events, during the events themselves and in the aftermath.
With the Big Game coming up soon in the US, Sumsub, an all-in-one verification platform that secures the entire customer journey with customizable KYC, KYB, transaction monitoring and AML solutions, has outlined what to expect and how to avoid threats associated with major events.
Expected traffic increases
Last year’s Big Game registered more than 101 million viewers according to the Nielsen consultancy. American fans avidly continue to bet on major sporting events as more and more states legalize gambling following the removal of a federal ban. By the end of 2022, the online betting industry registered a growth of two billion dollars, driven by sports pools.
Based on its experience with traffic spikes at major sporting events, Sumsub expects to see a traffic increase of more than 83% at sportsbooks around the last game of the American football season.
“Though major sporting events attract much-desired traffic to betting platforms, cybercriminals and scammers increase in number as well, so bookmakers need to take extra care. Manual verification is not optimal because, with the increased user traffic, onboarding time grows accordingly, so the best choice would be to find a trusted all-in-one verification provider offering an advanced automated solution for KYC, AML and anti-fraud,” said Andrew Sever, co-founder and CEO of Sumsub.
As user traffic increases and verification takes longer, it can be tempting for betting platforms to cut some expenses. This is especially true for bookmakers used to performing manual verification, which can take more than 24 hours under normal circumstances and much longer during big events. Bookmakers know that if verification takes too long, users will go to the competition. As a result, they may be willing to sacrifice verification accuracy for speed.
However, this type of compromise inevitably leads to regulatory sanctions. For example, Entain, the owner of Ladbrokes, was fined £17 million ($20.6 million)—the largest ever fine in the UK—for failing to enforce player security and anti-money laundering measures.
Surge in fraud
Fraud is increasing in the gaming sector. In Q1 2022, fraud increased 50.1% compared to Q1 2021. There was also an 85% increase in fake account registrations compared to Q4 2021. The upcoming Big Game is expected to attract even more fraudsters.
The list of fraud schemes that bookmakers experience is extensive:
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arbitrage betting
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multiple accounts
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identity theft
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account takeover
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money laundering
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affiliate fraud
Cybersecurity threats
“Big sporting events and hacking go hand in hand and the bigger the event, the more threats there are. Attackers can be individual hacker groups looking to make a quick buck or politically oriented groups wanting to steal sensitive information,” added Andrew Sever.
Cyberattacks range from hacking into match broadcasts and security cameras to stealing the personal data of athletes, organizers and spectators. More attention needs to be paid to collecting and storing user data securely, as well as increasing the overall resistance of betting platforms to hackers.
Best ways to avoid threats while enjoying high traffic?
During major sporting events, the challenge for bookmakers is to onboard users without reducing approval rates, all while remaining AML (anti-money laundering) compliant and maintaining security.
The solution is to create an automated verification flow that allows users to easily onboard and go through extra checks only where and when it really matters. Below is a list of checks bookmakers can employ at each stage of the customer journey. There are also some suggestions on how to make this flow even more agile:
Request a minimum number of checks at the time of registration. When a user registers for the first time, platforms may limit verification procedures to collecting names and checking phone numbers or email. This way, the user becomes familiar with the service and is more motivated to go through the full verification procedure when he really wants to place a bet.
Deploy simplified checks when appropriate. For low-risk users, bookmakers can introduce a simplified check using a single document, as long as it contains identity and address information. This allows users to avoid uploading additional documents to verify their address, thus increasing approval rates.
Add additional checks when users make their first deposit. This could include bank card verification and facial biometric check to ensure that the true cardholder is making a deposit.
Introduce facial recognition to prevent fraud. Doing this at the onboarding stage combats multi-accounting. Adding biometric verification when users log in or recover their account ensures that fraudsters can’t hack it. And it’s often even more important to use it at the stage of withdrawal of funds, which is where more fraud tends to occur.
“Adding these checks to the flow reduces verification time and still ensures security. For example, Kaizen Gaming moved from manual verification to Sumsub’s automated solution, reduced their average onboarding time to 1 minute 39 seconds and increased its overall performance by 350%, all while eliminating fraud,” concluded Sever.
Discussion: networking event for gambling professionals in London
In partnership with Sardine, an industry leading fraud prevention platform, Sumsub announced Gambling Pros Party, a private networking event for gambling professionals which will take place at Clays Canary Wharf, London on February 6, 2023 at 18:30 UK time. This event will be useful for experts, businesspeople and professionals working in the betting and gambling companies.
Participation is free of charge and for gambling professionals only. To save your seat, please register with your business email: https://www.eventbrite.com/e/520357091067/?discount=Sumsub
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Male students are spending almost as much on gambling as on their weekly groceries
More than one in six students who gamble is in the ‘problem gambling category’, four times higher than the general population, according to new research.
The fourth Annual Student Gambling Survey, commissioned by GAMSTOP and Ygam, found that 17% were designated at high risk and 29% at moderate risk of gambling harm, using the threeitem Problem Gambling Severity Index (PGSI). Male students are more likely than females to be in the problem gambling category and their mean spend on gambling is almost 1.7 times higher.
Male students who gamble are spending almost as much on their gambling as on the weekly food shop. Men’s mean spend on gambling is £33.54 per week – this compares to £36 per week on groceries, according to the most recent National Student Money Survey (2024). Almost one in ten of all student gamblers spend between £51-£100 per week on gambling – significantly more than their average weekly food shop.
One in four male students (25%) take part in online sports betting, the most popular form of gambling amongst students, and male students bet on online sports an average 91 days of the year – that equates to every other working day in an average university term.
Neary one in two students (45%) say they gamble ‘to make money’, rising to 50% amongst male students. However, the reality is different – whilst one in five claim to make money from gambling, a much higher proportion (40%) say it has affected their university experience and one in ten have struggled to afford food. And 17% are using their student loan to fund gambling.
Peer pressure appears to be a driving force for gambling – nearly one in three students who gamble say they are influenced by friends, whilst one in four cite social media. Almost one in ten are influenced by university societies – almost as significant a factor as advertising, cited by 13%.
However, more than one in two students (53%) say they are aware of support available at their university for problems with their gambling and 59% of students who gamble say they would be confident about accessing support.
The Student Gambling Survey, conducted by Censuswide, is the most comprehensive of its kind, involving 2,000 students from universities near 17 UK cities, with 49% reporting having gambled at least once in the previous 12 months. Other findings include:
- 21% of students have invested in cryptocurrency during the last 12 months. Males were more than twice as likely to have invested in cryptocurrency as females.
- 66% of students who play video games had paid for a random chance purchase in the past – one in two agreed that random chance purchases were gambling, but one in five disagreed, highlighting a need for more education about the risks of gambling-like features in video games.
- 23% of Asian student gamblers were found to experience ‘problem gambling’ according to the short-form PGSI, while low and moderate risk gambling were also elevated at 20% and 36% respectively.
The report makes four key recommendations:
- More targeted prevention education, taking into consideration cultural differences to better meet the needs of students from BAME backgrounds.
- Universities should make gambling harm prevention and support an integral part of their strategies to improve student health and wellbeing, upskilling staff and doing more to communicate the availability of support.
- More education about the risks relating to in-game purchases in video games and their similarities and differences with regulated gambling products.
- Further research, including investigating the discrepancy between students’ motivation for gambling and the amount they spend gambling in a typical week.
As part of National Student Money Week, Ygam has teamed up with NUS Charity, the charitable arm of the National Union of Students (NUS) in the UK, to launch a new university campaign encouraging students to look out for signs of gambling harm in their peers and start conversations to raise awareness. The Silence the Stigma campaign will be launched at Queen Mary University of London on 6th March.
Fiona Palmer, Chief Executive Officer at GAMSTOP, said: “The Student Gambling Survey is an important piece of research that confirms the need for targeted support for the student community. Although gambling has decreased slightly in universities, the risk of gambling harm is far higher than in the general population and students need to be educated about the consequences of gambling in the expectation of making money. We know from the university roadshows we run with Ygam that there is an appetite amongst students to learn more about the support available, which includes self-exclusion to take a break from gambling”.
Dr Jane Rigbye, Chief Executive Officer at Ygam, said: “Ygam is now working with universities in every region of the UK, and while we welcome the decrease in the number of students experiencing gambling-related harms, students remain a cohort that engages in gambling in significant numbers. This makes our collaboration with universities essential to ensuring they have the tools to effectively support and safeguard students. It is important to recognise trends and understand the factors influencing these behaviours, including economic and social pressures. With much of student life now digital and online, we must continue to guide and educate to increase understanding and build resilience against the potential harms of gambling.”
The post Male students are spending almost as much on gambling as on their weekly groceries appeared first on European Gaming Industry News.
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TEAM VITALITY AND ALDI HOST RISING DAY TO CELEBRATE WOMEN IN ESPORTS
To mark International Women’s Day on March 8th, Team Vitality is hosting Rising Day – a unique event dedicated to promoting women in esports. Free to access and open to the public, this immersive day will feature a diverse programme, including expert panels, interactive experiences, team challenges with Rising Bees players, and focused community spaces. The event aims to increase inclusion, ambition and sisterhood through gaming and competition.
A PROGRAMME DESIGNED TO RAISE AWARENESS OF HIGH-LEVEL COMPETITION
From 2pm – 5pm CET, participants will have the opportunity to engage in a unique esports and gaming experience through a variety of workshops and activities:
- Roundtable “The Future of Women in Esports (2:30pm – 4pm CET): A roundtable discussion featuring players, key industry figures, and influencers such as Loupiote, Marie Palot and Minaleyy. Discussions will explore the impact of initiatives and support programmes for women players, the evolution of women’s competitions and their economic influence, and career opportunities in esports beyond competing professionally, followed by a Q&A session.
- Meet and Greet (4pm – 4:30pm CET): An opportunity for guests to meet Team Vitality’s all-women League of Legends team, the Rising Bees.
- Interactive Gaming Experience – “Rise and Compete” (4:30pm – 5pm CET): Gaming sessions with and against the Rising Bees on League of Legends, esports quizzes, and team challenges designed to highlight the importance of collaboration and strategic thinking.
- Photoshoot (4:30pm – 5pm CET): Attendees can wear Team Vitality lifestyle apparel and experience a professional-style photoshoot.
- Collaborative Fresco (all day): Attendees will be invited to contribute to a collective piece of art by sharing messages around the theme “The future of esports according to you”.
WOMEN’S ESPORTS AMBASSADORS TAKE CENTRE STAGE
At the heart of Rising Day, a roundtable discussion will bring together esports experts to explore the challenges and opportunities in this rapidly evolving industry.
The first part will examine the future of women in esports by highlighting the impact of initiatives and support programs, the evolution of women’s competitions and their economic impact, as well as career opportunities beyond playing professionally.
The second part will address managing toxicity on social media and the mental health of women players. Alongside several Rising Bees players, the conversations will focus on how to navigate social media while combatting toxicity, strategies for creating a safer gaming environment, and the importance of mental preparation ahead of competitive performances.
For the guest speakers, Team Vitality is proud to welcome:
- Minaleyy – Streamer & creator of the ELITE FE project
- Marie Palot – TV Host
- Loupiote – Streamer & amateur gamer
- Evalunna – Rising Bees player
- Crowmac – Rising Bees player
- Shâ – Rising Bees player
- Christine Kev – Women in Gaming
- Myriam Hocquel – Nutritionist & Sports Coach
TEAM VITALITY : TOWARDS A MORE INCLUSIVE ESPORTS SCENE
For the past four years, Team Vitality has made the development of women’s esports a top priority. Their partnership led to the creation of the French Bees women’s team, in partnership with ALDI in 2023, which evolved into the Rising Bees in 2024. Together, they are working towards building a fairer and more inclusive esports ecosystem.
Through Rising Day, Team Vitality reinforces its dedication to breaking down barriers, fostering inclusivity, and creating new opportunities for women players in competitive gaming.
“Esports should be a place where everyone can grow, thrive, and shine. Through Rising Day, we hope to raise awareness, inspire, and create a supportive environment where players can reach their full potential. Our partnership with ALDI France shows our commitment to building a more inclusive and accessible competitive scene” said Fabien “Neo” Divide, President and Co-Founder, Team Vitality.
The post TEAM VITALITY AND ALDI HOST RISING DAY TO CELEBRATE WOMEN IN ESPORTS appeared first on European Gaming Industry News.
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Adam Pentecost Joins Gaming Corps as Director of Customer Success
Gaming Corps unveils industry veteran Adam Pentecost as new Director of Customer Success as it lays out its plans for growth in 2025.
Gaming Corps, a publicly listed game studio based in Sweden, is proud to announce the appointment of Adam Pentecost as their new Director of Customer Success. With over a decade of experience in the industry, Adam provides a proven track of helping established providers achieve growth.
Adam has been in the iGaming industry for 11 years, working in key roles for respected providers like 1X2 Network, iSoftbet, Play’n Go, IGT, and Hacksaw Gaming. In three jobs, he held Head of Commercial Account Management roles, managing a global workforce across the UK, Asia, Romania, Sweden, and Malta and reporting directly to C-suite level management and board members.
His time in the industry has seen him amass a wealth of experience in many key areas, including regulated and emerging markets, aggregation distribution, and crypto and streaming operations. He also had a deep knowledge of the constantly evolving North American landscape. These qualities will be valuable assets to Gaming Corps as they continue their global expansion strategy throughout 2025.
Adam will hit the ground running in his new role as he will be responsible for driving revenue and maximising the business performance across the board. During his first few months, he will analyse the status of key relationships, ensuring they are reaching their full potential while also formulating a strategy that will benefit the company’s rapidly growing ecosystem.
With market access and distribution at an all-time high and a dramatically expanded product roadmap emphasising innovation, Gaming Corps’ appointment of Adam Pentecost is perfectly timed to build on this momentum.
Adam Pentecost, Director of Customer Success, said: “I am excited to join Gaming Corps at such a pivotal time in their journey. It has some incredibly ambitious expansion plans, and I am eager to roll up my sleeves and help make them a reality.
“With over a decade’s worth of experience behind me, I am well aware of the challenges and opportunities that lie ahead. The team and I share a vision of what we can achieve, and I look forward to working alongside my new colleagues at Gaming Corps to help take the company to new heights.”
Alex Lorimer, Gaming Corps COO, said: “Adam’s extensive experience and proven track record make him the perfect match for Gaming Corps’ plans for 2025 and beyond. He is a respected figure within the industry, and he will be able to leverage his extensive network of contacts and industry expertise to help accelerate growth across the board. Adam is the latest piece in a collaborative jigsaw that continues to solidify our position as a leading game studio.”
The post Adam Pentecost Joins Gaming Corps as Director of Customer Success appeared first on European Gaming Industry News.
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